Stylebop has a rating of 2.9 stars from 60 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Stylebop most frequently mention customer service, and credit card problems. Stylebop ranks 24th among Designer Clothes sites.
I ordered some sneakers (at a great sale price) and literally got them within 2 days. Germany to US. Packing was excellent, tracking was accurate down to the window frame for a delivery time. I was skeptical reading some reviews but took a chance, and I'm glad I did. Definitely will shop and recommend them again. (Shipped via UPS Express)
I returned a dress in September 2019 - they still haven't credited my card. Apparently they ran into financial trouble and have been reorganized by an independent manager, who refuses to take responsibility for their debts. Do not use this website - there are numerous better options. I'm out $500!
I returned a dress in September 2019 - they still haven't credited my card. Apparently they ran into financial trouble and have been reorganized by an independent manager, who refuses to take responsibility for their debts. Do not use this website - there are numerous better options. I'm out $500!
Dont shop here ever they are complete frauds, defrauded a charity when they were supposed to donate a percentage from my order, lied and claimed there was a system error. Disgusting humans who own this store. Not to mention customer service unrelated is also terrible and shipping as slow as hell
I waited a little while for my boots to come, was a little bit dubious as had never used the site before
Anyways when they arrived the boots were exactly what I ordered the only issue is, the boots I paid for come with two pairs of laces (normal pair and a reflective pair) the second pair were nowhere to be found
It took quite a struggle to get a hold of someone when I did it became a bit of an issue so they offered me a full refund as to which I declined as I had waited so long for them and had some where I needed to wear them at
Good quality products but long waits for delivery (UK) they need to be much more accessible for queries
On 18th of April I bought 6 items in total over 2,000.00 pounds! They assured the shipping 2-3 working days. I called them on 23rd of April and they were very impolite. They said they will ship in next 5 days, if they will at all! I reminded them about their customer policy on their web side, that the shipment takes 2-3 working days and they told me, that they don't care. When I asked them are they there for their own sake or for the customer's one, they said, that they have never offered any of the customer service warranty-at least they were not laying!
I bought a pair of shoes on Stylebop and got a Black Friday discount. I am returning them and the company won't let me get my size. I offered to buy a new pair, and asked for the discount and they said no. This is a German company. American companies (i. E. Bloomingdales) have offered holiday discounts like this, for the same reason.
Don't do business w/StyleBop.
I ordered some sneakers (at a great sale price) and literally got them within 2 days. Germany to US. Packing was excellent, tracking was accurate down to the window frame for a delivery time. I was skeptical reading some reviews but took a chance, and I'm glad I did. Definitely will shop and recommend them again. (Shipped via UPS Express)
I ordered a pair of designer boots on sale (my first time ordering from this site) on a Friday and received them on Monday! All the way from Germany to FL, USA! Can't get any faster than that! The boots were beautiful with all the original packaging. Will gladly buy from this site again!
If there is a zero star, I would take it. Thinking carefully guys they got the return of 1000+ usd item and are unable to process the refund for more than one month. The operators have no idea about why this happen and no reply from related dept. one o the operators, named Jack, is yelling with and me. Worst experience ever. It 's better to save your money in the bank for some interests instead of risky shopping.
I've been purchased expensive coat 1200 EUR. They took 100% money fm my credit card, but after 5 days when I thought my coat will be delivered I found that my order is cancelled!?!? No explanations, no excuses, no money! Their manager has written that they have been trying to contact me with request of additional info about me? First of all why if they have 100% of money, second - they are lying. Don't shop with them! Trying to get my money back
Today I received my first order from stylebop.com. I was a bit nervous after reading all the reviews but there was nothing negative in my experience. I live in LA, I ordered on Friday morning (but it was evening in Germany already), my order has been shipped on Monday and I got it today (Wednesday) carefully and beautifully wrapped. The dress itself is gorgeous and looks exactly how I expected. I'm definitely a loyal customer now and absolutely recommend this site.
I'm from Australia and although after reading a few terrible reviews, I still went ahead and purchased a pair Karen Walker sunglasses from Stylehop (it was the cheapest price I could find!). I made the payment on the weekend and received the parcel by Wednesday. I'm pretty impressed with the speed. Not a single fault with the item or service. Wouldn't mind shopping with them again in the future.
Shoes were on sale so the price was great. I ordered them on a Friday and they arrived Wednesday morning! I was worried about the rain soaking the box but they were packed within 3 boxes, so the shoes were safe and dry. Return paperwork and a label were included but the shoes are cooler than the photo showed and fit perfect so I will be keeping them and ordering from style bop again.
Bought products for £800. After 8 days without getting anything except for the first confirmation I decided to contact them. They told that unfortunately they made a refund just because that was my first order and the amount was large. NO EMAILS/NO CALLS. And today is 10 days and still no refund. AVOID.
Frankly, stylebop did not have the best price, even during sales season. That's why I seldom buy from them.
Recently I ordered several cloths and jeans from them. I tried and I return some items immediately. A week later I want to return another one but I already used up my return shipping label so I called stylebop to verify. They encourage me to go ahead and inform there will have no extra charges.
I did and I got my full refund with no deduction of second return charges. Usually shopping site only cover one time return fees.
Their services impressed me. I definitely will buy from them again in future.
To be honest, I was a little wary when reading all the comments online about StyleBop. But I had no issues. I ordered a pair of Chloe espadrilles that are still $495 at Nordstroms and Bloomingdales for half the price. I placed the order last Friday, and received my shoes this Wednesday. The box was wrapped beautifully, in the original Chloe box. There was a return label if I wanted to return it and it was better than Amazon. I'll definitely order from them again!
I shopped 3 times with stylebop.com, first time Burberry trench coat shipped to the UK - very fast shipping and delivery, wonderful coat. 2nd time shopped 5 different dresses, very fast shipping and delivery to Germany (but I didn't see the things yet, shipped to my aunt's place, she fill bring them to Russia in September, hope no defected goods there). The last time I bought another B trench, and after 3 working days (paid on Thursday 5 a.m. local time, today is Monday) - my card was billed, but my order is still not dispatched. This particular coat was bought by someone else, then returned and I got the notification and bought it immediately. I did ask Stylebop to check if there any defect with this item due to being returned already, maybe they are checking or found out it is defected? I hope I get their feedback soon, or better, my shipping. Will update on it.
I was looking for a specific jacket and Stylebop were cheapest by a country mile. I only read the reviews AFTER I had submitted my order and what can I say, I felt sick. HOWEVER there is NOTHING to worry about. The item was shipped from Germany and with me in a few days. The item was carefully packaged (the packaging is actually the best I've ever seen) but was unfortunately the too big. This is were it all went wrong right? WRONG! Their customer services were superb and the item was so easy to return using the UPS local drop off centre. The replacement was sent out as soon as the original was received, and was sent in the same packaging.
Don't be scared, seriously. Give Stylebop a try, you won't be disappointed!
Okay so i was going to see if stylebop collaborates with Luxury designer brands to have my products on their website but by going off the reviews i think ill pass. If anyone knows of some really good sites who take care of their customers etc where i can advertise my designer wear please let me know. Thank you
Hi! I purchased a Helmut Lang top and dress from Stylebop last week and I literally received them within 3 days. I'm not sure how they managed that all the way from Germany but I was well impressed. Both pieces were beautifully wrapped and placed in a stylish box that you'd receive in any high-end shop. This was my first purchase, but I honestly can't say anything bad about them. Loving the two new additions to my wardrobe!:-)
Dont buy from them! Possibly selling questionable products! And rude customer service, stay away from this company, there are a lot more sites sell the same thing with a lot better people in customer service
Internet shopping is different from brick-and-mortar. You need to be confident that your order will be delivered, in good condition, and if not, that returns can be made in a cheap, efficient manner.
Stylebop is a big fail on all three counts. Shop online elsewhere.
A lot of bad reviews out there on Stylebop. Heres mine: Stylebop posts ads of new designer items at more than 1/2 off when never have I seen such prices elsewhere, even eBay used. I saw a pair of Fiorentini + Baker boots for $300 new, so I look for my size but message says "out of stock, send us your email and we'll tell you when...". So I try all the sizes, but theyre out of every size. So I try another boot thats priced 'too' low and same thing - all out. I try a 3rd boot. 3 strikes, youre out Style Bop. Stop posting fake ads to get site hits.
I am a customer from Australia who is very happy with my experience with Stylebop. I was really quite worried that my order would either not arrive or be in some way defective when I read some of the reviews out there on people's experiences with this company. However, my order arrived promptly (within 5 days), was nicely packaged and the item, a Marc Jacobs bag, is exactly the one I ordered. If I really want to be nit picky there was a very very small blemish on the dustbag that came with the bag. The bag itself however, is immaculate.
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