This company is a total scam. Apparently, if you buy anything on sale, it's considered "Final Sale". However, they do not clearly tell you that on the website. They recently had a Memorial Day sale and everything was half off, well apparently, all of those items were final sale. If you buy anything in their "sale" area, it is also final sale, but again- they don't tell you. It's a rip off bc apparently, the only things you can return are the regular priced items which go for $49.99-$79.99 and up. We should really all get together and report this company to the Better Business Bureau as well as Consumer Reports. I see a class action lawsuit in the future. This is not how you build a company of loyal consumers. I think it is false advertising, plain and simple. I think the way they get you is when you are first testing out the products, they do allow you to return. But once you become a "VIP" member, is when everything gets worse. That seems another false-advertising scheme, ha, VIP my you know what.
Hello Minnie,
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Best,
Ivy