I tried selling items from my closet with my Material Box and earned pretty much what I paid for my Acne dress last month. It was super easy, just added stuff in my return bag and got cash.
I am still waiting for my first box to arrive to TBD if there are any issues with the actual service, but I need to report that there is a major data security problem with this company. My sister signed up for this at the same time I did and sent me the link she used. When i clicked on it, it allowed me to enter her account from my work computer 200 miles away (which she has never used) WITHOUT ENTERING A PASSWORD. I had access to all her credit card and personal information through the website. Do not trust this company with your data!
This site is a scam and will be out of business in no time. They are short on cash and inventory so they gut you on your $ "offer" and yet need your inventory to survive. I received an "offer" well past the 40 days they say it takes and they "LOST" a YSL dust bag and the control tag for my handbag, "LOST" a garment bag for a brand new tags on shearling vest, ripped the tags off a silk dress, and managed to stick hang tags (read: holes) in every single item I sent. Without my consent. Net-a-Porter tags on clothing were cut off a dress. My brand new cardboard box was returned split in half with my clothing balled up and falling out of the actual box, which was held together with tape.
And the offer is laughable- like $10 and $12 for things that you can easily sell for 5x that on other sites. And customer service? They have one intern and she takes all the calls. No one answers emails or calls you back, probably because they are busy trying to find a real job instead of working at this failing business. There are lots of sites to resell clothing and bags on... stick with the better ones and skip this!
I signed up for the first box just to try it out and got a box of stuffs that weren't my style and extremely bad conditions (old/worn out stuffs). But hey, whatever, at least I tried. Returned the box and decided to cancel the account. I put the account on hold for two months before the next payment was supposed to come out while I tried emailing them to cancel the subscription. Well, almost 10 days later, and NO RESPONSE! And guess what, they took my account off the hold and charged me for the next box! Must've seen that email so decided to try to scam whatever charges they can put through to see if they would be able to get away with it. Emailed them twice again and have yet to hear from them so now I have to dispute it with my bank. DON'T BOTHER TO EVEN SIGN UP OR YOU'LL GET SCREWED!
They charged me for a dress I returned. The only way to contact them is via email, of which they do NOT respond!
I will be contacting the BBB. Such a shame because it is an excellent idea.
I received my first box and kept ONE item. They charged me over $350 for the FULL box saying I mailed it back late... Knowing the penalty for late returns, I returned the box the next day. THEY STILL CHARGED ME the FULL AMOUNT and refused to give me my money back for Items I do not have! I have disputed it with my bank.
Material Word is a SCAM! Do not sign up for this subscription box!
Wat a huge waste of time filing out that questionnaire.
Also, in the questionnaire, I chose conceptual brands from THEIR list like Junya Wantanabe, Comme de Garçons, and Margiela. They offered Milly, Tibi, and Kate Spade... wtf.
Great product with a price point that works well for us. Good quality. Ships fast and the website is easy to use.
Great communication, very reasonable prices and delivery was on time, would definitely use again
I am highly recommend
I've been a repeat customer for many years. I can't imagine purchasing from anywhere else, it just makes sense!
Expect the best with your store! Always professional. Anytime I ever had an issue, they went above and beyond to fix it.
Customer service was awesome and so helpful. The product turned out better than I had hoped! I'll be using this shop again!
Very easy purchase. The watch was better than expected. Fast shipping. I hope to do business with you again.
WORST COMPANY I HAVE EVER DEALT WITH! They keep charging my card, I canceled multiple times and they keep charging me. LOST MY silk Vince skirt, never paid me. I have reached out multiple times with no response. I have to report them to my bank to stop their payment.
DO NOT EVERY SIGN UP WITH THEM!
THE CLOTHES THEY SEND ARE DISGUSTING! OLD AND JUST PLAN GROSS! I HAVE TRIED THREE TIMES TO CANCLE THEY DO NOT HAVE A PHONE NUMBER TO CALL TO CANCEL AND THEY DO NOT RESPOND TO YOUR EMAILS. YOU CANNOT CHANGE YOUR PAYMENT METHOD IF YOU WANT TO. DO NOT USE THIS COMPANY THEY SUCK ALL THE WAY AROUND. THEY NOT WORTH IT YOU CAN GET THE SAME CLOTHING AT GOODWELL IM SURE..
I ordered a box with them on Wednesday 3/13. On Thursday 3/14, I was able to pick out the items, and by Friday 3/15, they have sent me a tracking number. The idea is that you get 4 days to try on the items and then return whatever you don't want. Well, today, 3/18, I get an email saying that they didn't receive any items from me so they CHARGED ME FOR THE ENTIRE BOX. Keep in mind that I DON'T have the freakin box so I couldn't have returned something that wasn't even gd sent to me yet.
I sent them an email but I will for sure be unsubscribing. (Oh, by the way, you have to email them to unsubscribe, so we'll see how responsive their email service is. What a horrible excuse for a company).
All of their item was so lovely to have, you will feel grateful for having one the quality is very good and transaction is so smooth
Simply not worth the rates asking for. Styling services seem lax and much prefer thredup, therealreal and poshmark.
The prices offered for NWT clothing were insulting. Could easily sell same items for much more since brand new. Total waste of time!
Overview
Style Alert has a rating of 2.8 stars from 129 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Style Alert most frequently mention customer service, material world and credit card. Style Alert ranks 1966th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members