Style Alert

I had another wonderful experience purchasing from this online store. I'll continue to purchase from this company in the future.

Amazing hand bag from michael Kors, thanks for the fast shipping and most important for the little gift of discounts! Thanks a lot!

Totally professional and helpful! I have worked with this store for a number of years. They have been professional, friendly, and helpful.

Thank you the shipping was amazing the product is awesome I love the purchases and the materials of the clothing.

Great product with a price point that works well for us. Good quality. Ships fast and the website is easy to use.

I've been a repeat customer for many years. I can't imagine purchasing from anywhere else, it just makes sense!

Customer service was awesome and so helpful. The product turned out better than I had hoped! I'll be using this shop again!

I decided to purchase a membership after being convinced Material World had nice clothing. First of all my stylist "Tammy" finished by box about 30 minutes after I completed my style questionnaire. It was filled with absolutely nothing that I said I was drawn to. I asked for things more trendy and they filled my box with things that I would wear if I worked in finance (very conservative dresses, wrinkly button up shirts, long boring black skirts). I reached out via the live chat requesting to cancel my membership and nobody responded. I sent an email and not a single person has yet to respond. This place is a TOTAL scam. They also won't let you write comments on any of their social media sites (it's quite clear why). If I could give those place a 0 for my review I would. Beware!

I thought this would be an easy alternative to selling a bunch of individual items on Poshmark. I was so wrong. It took months to get my offer after sending in my clothes, the offers were ridiculously low ($23 for a pristine Valentino dress? $9 for a nearly-new, once-worn Ted Baker skirt?), and worst of all, they charge a $2 return fee to ship things back that you don't want to donate or for them to buy. Unfortunately I sent them a ton of stuff in my first shipment so it would have actually cost me $36 to have it all shipped back. I ended up just cashing out the very little they offered me and decided to spend the time writing reviews on as many websites as possible. Seriously, don't even waste your time.

I've consigned with Material World for years, back when their payout method was through their Fashion Trade-In Card. I had a few hundred dollars on that Trade-In Card. Recently, they discontinued use of the Fashion Trade-In Card, and supposedly mailed checks to consignors who still had a balance remaining on their cards. Well guess what - I never got that check. And it's been a nightmare trying to get someone at Material World to help. They blamed the issuing bank for sending it to the wrong address. Ok fine. Then how about sending it to the correct address where I currently reside? It's not rocket science. Despite them promising me that "they're looking into it," I still don't have my check. Be careful if you decide to consign with them. They are frauds.

They take forever (literally over 2 months) to "make an offer" and it will be obscenely low, even if you have the most perfect clothes from top brands. The offers were so terrible that I ended up having to pay them just to get my clothes back. Simply awful and deceitful practices. Wish I had seen some of these reviews first! I plan to report them to the better business bureau when I have time. I encourage everyone else to do the same!

I had signed up to Material world, the boxes were ok, but after a couple I cancelled the subscription. What the real kicker was, when they moved to 'Style Alert' they reactivated the account without my consent and started charging me monthly. When I raised this they said all charges were non-refundable. I didn't even get a box of clothes! Just money down the toilet.
I'm now incredible concerned for my data and banking security.

It took a full 10 business days to receive the trade in bag. Once I sent my bag they sent me an email within a couple of days saying that they received it but it would take 20-30 business days for them to make me an offer, longer than their normal turnaround time.

I realize now that I probably should have just taken the time and sold the stuff myself, as It was only 3 items. Hoping I get a reasonable offer and it will make this long process worth it, but the waiting game continues. 6 weeks and counting!

Don't fall for their $1 promo. Worst part of material world was the following month when I got a message saying my next box was ready. I was given NO chance/warning to cancel before they charged again. They also have really bad customer service. They place all burden on us, the customers, to be able to track down one of their difficult-to-reach customer reps to be able to cancel your subscription. The way they function is crooked. DO NOT try material world. They're horrible.