They take forever (literally over 2 months) to "make an offer" and it will be obscenely low, even if you have the most perfect clothes from top brands. The offers were so terrible that I ended up having to pay them just to get my clothes back. Simply awful and deceitful practices. Wish I had seen some of these reviews first! I plan to report them to the better business bureau when I have time. I encourage everyone else to do the same!