Stately Reviews Summary
Stately has a rating of 3 stars from 664 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stately most frequently mention style profile, last box and credit card. Stately ranks 22nd among Men's Clothing sites.
I had been receiving my boxes, all of which were great selections by my stylist for nearly a year. Due to unforseen medical expenses, I had to cancel. Instead of canceling, I was offered an extended pause, and an added discount on my first box when service resumes. Couldn't ask for a better experience.
My experience has been great, the quality of the clothes is amazing.
Thank you for your kind words! We're so glad we could make sure your experience with our service is great. Can't wait to send you more amazing items!
So obviously having new clothes sent to me is convenient, I'm not a shopper not great with fashion or colors. Setting up my style profile and communicating with the stylists, even as little as I do, gives them perfect insight with picking out clothes for me. I've received the Presidential a few times and the calls I get with that are awesome, kudos there. Stately's customer service is amazing, doesn't matter if it's with returns or accidental cancellations or one time I had an financial emergency come up and needed the money that was supposed to go towards clothing and they helped me with that as well. The clothes are always amazing, all of my favorite outfits come from stately: pants, shirts, button ups, even sport coats. I say 98% efficiency cuz I've had to exchange like two items for sizing reasons. Sometimes shirts are labeled one size but don't fit like that size, ya know. They have exposed me to colors I've never worn, styles I didn't know I needed in my life, options I didn't know I could wear confidently. Stately has really helped to improve my self worth and image a great deal. I'm no longer the T-shirt and jeans guy all the time. You all have upped my game! My last box was amazing! A pair of chinos, jeans, a few button ups, a shirt, a sport coat, and some really nice shoes. Probably $1500 worth of clothes and I spent $500 on a presidential box! Well worth it!
Thank you so much for your thoughtful and detailed review! It’s incredibly rewarding to hear how much you’ve enjoyed the Stately experience and how it’s transformed your wardrobe and confidence. We’re thrilled to know that the style profile, personalized touches, and calls from your stylist have been so helpful. It’s also wonderful to hear our customer service team has been able to assist you in meaningful ways when needed.
We’re glad you’ve discovered new styles and colors that work for you—stepping outside of your comfort zone can make such a difference! And while sizing can sometimes be tricky, we appreciate your patience with exchanges and will keep working to improve that aspect of our service.
It’s amazing to hear how much value and variety you’re finding in the Presidential box, and we’re excited to continue delivering outfits that help you feel and look your best. Thank you for letting us be part of your style journey—you’ve definitely upped your game, and we couldn’t be happier to support you!
Ive asked you not to send me any more blue, gray or brown Sport Jackets. Lo and behold my latest order had... you guessed it a Blue Blazer
Thank you for your feedback, and I’m truly sorry to hear that your latest box included an item you specifically requested to avoid. This isn’t the experience we aim to provide, and we understand how frustrating it is to feel like your preferences weren’t taken into account. We’ll review your style profile and notes to ensure this doesn’t happen again. Please don’t hesitate to reach out so we can address this and make it right for you.
I used stately for a couple years. During most of the time it was mediocre at best. Also many of the sizes were actually a lot smaller than they should've been. Before canceling, I just decided to try to use the once a year subscription box because I had a wedding to attend and I needed western wear to match the weddings them. I made sure to update my stylist and my preferences on my account with plenty of time before box shipped. Needless to say, I did not get anything close to western wear. I did go and purchase the boots, hat, pants, shirt, and belt separately at a western wear shop and I actually paid less than I did for that one box from Stately.
We’re deeply sorry to hear about your disappointing experience. It’s frustrating that your preferences for western wear weren’t reflected in your box, especially after taking the time to update your stylist and profile. We understand the importance of receiving items that match your needs and style, and we apologize for falling short. Your feedback will be shared with the team to improve our communication and curation processes. If there’s anything we can do to make things right, please let us know.
Have liked most things, but did not like the jeans and especially the shoes in the last shipment
Thank you for your review! We’re happy to hear you’ve liked most of the items you’ve received. We’re sorry the jeans and shoes in your last shipment didn’t meet your expectations. Your feedback is valuable, and we’ll take it into account to refine your future boxes.
I have enjoyed my Stately experience. I feel like I always get great clothes and if I have any size issues they are taken care of quickly and easily.
Love to hear this! Can't wait to send you more clothes and so glad we made your life easier.
Was not overly impressed. Did not care fir suit. Need different shoes
Thank you for your feedback! We’re glad to hear you’ve liked most of the items you’ve received. We’re sorry the suit and shoes in your last shipment didn’t meet your expectations. We’ll work with your stylist to refine future selections and ensure they’re better aligned with your preferences.
Stately made my clothes shopping no longer a chore. The stylist puts everything together for you to free yourself from the pain of shopping in a store.
Love to hear this David! So happy that you left shopping to us and we will be sure to send you even more!
Loved the box and the style was spot on. Loved the civil society shirt the best
Love to hear this Aaron! We will be sure to share this with your stylist and can't wait to send you even more.
Recently, I had the pleasure of experiencing the exceptional styling services offered by Stately, an online cadre of professional stylists that truly sets itself apart from local boutiques. From the moment I signed up on their site, I was drawn in by the user-friendly interface and the promise of a personalized styling journey.
After a brief consultation where I shared my preferences and style goals, my assigned stylist reached out to me. Her enthusiasm and knowledge were immediately evident, making me feel valued and understood. What stood out most was the convenience of the entire process. Stately's platform allowed me to browse an impressive array of high-quality garments and accessories curated specifically for me, all from the comfort of my home.
The stylist at Stately took immense pride in her work, meticulously selecting pieces that not only reflected my style but also enhanced my individuality. Each item was crafted with exceptional quality, ensuring that I felt comfortable and chic. As she presented her curated outfits, she provided thoughtful insights and styling tips, empowering me to mix and match pieces creatively. The ease of shopping with Stately transformed the typical styling experience into a delightful adventure. I appreciated how effortlessly the platform allowed for communication and feedback, giving me the confidence to explore styles I had never considered before. I truly felt like I was in the hands of a professional who aimed to elevate my appearance while celebrating my unique fashion sense.
When my personalized box arrived, I was thrilled to find a selection of stunning outfits that I couldn't wait to try on. The excitement didn't just come from the clothes, but from the knowledge that I had collaborated with a stylist who genuinely cared about my appearance and confidence. Thanks to Stately, I left feeling rejuvenated and ready to showcase my new wardrobe.
This experience reinforced my belief that styling can be enjoyable and effortless when coupled with superb service from a talented team like the one at Stately. They elevate the online shopping experience by not just selling clothes but transforming the way individuals express their style.
Wow, thank you so much for your glowing review! We’re delighted to hear how much you enjoyed your styling experience and the care your stylist put into curating your box. It’s incredibly rewarding to know that we’ve made shopping enjoyable, empowering, and convenient for you. Your kind words inspire us to continue delivering personalized, high-quality service. We’re so excited to continue helping you express your unique style in the future!
Overall I have been satisfied with the quality of the products. I have been greatly disappointed in the process of making returns and exchanges. I have needed to return/exchange items. The clothes size is accurate but not all brands are cut the same and need to be exchanged. The process purposefully extremely tedious and very inconvenient. There are other more customer friendly options in the marketplace.
Thank you for your honest feedback. We’re glad to know you’ve been satisfied with the quality of our products, but we’re sorry to hear the return and exchange process has been a challenge. We understand how important it is for these processes to be simple and efficient, especially with varying fits across brands. Your input will help us work toward making this aspect of our service more user-friendly.
Everything that I received was perfect. The fit is great and the style is fantastic
So happy you loved the items you received! Can't wait to send you even more in the next box
Time saver and worth every penny, I've liked everything I've received so far. And looking better than ever.
Glad to hear we can save you time and money! Especially during this time of the year we want to give you all the time and money to spend on the fun stuff. Thanks for being a Stately Member!
At first it was nice to speak to a stylist, discuss the items that we would receive, then get a box with all the apparel to try. As the subscription continued, they would first charge your credit card, then send a box of items which may or may not be something that you wanted. When I asked to speak with a stylist again, the notes were not transferred to whoever curated the box and I still received items that I didn't want.
Thank you for sharing your experience. While we’re happy to hear you enjoyed the initial interaction with a stylist, we regret that the consistency and communication didn’t meet your expectations over time. It’s frustrating to not feel heard, and we’ll review how we can better transfer notes between stylists to avoid these issues in the future. We appreciate your patience and would love the chance to improve this for you.
My stately clothing is of excellent quality and the service and delivery timely.
Love to hear this Mark! We can't wait to send you more amazing items.
I got 3 blue jeans and I asked for no jeans. I got duplicate brown jackets. I got duplicate blue plaids button ups. I got duplicate brown boots. Asked for no accessories, I got a watch. I was hoping for business casual but nothing was business oriented.
We’re sorry to hear about your experience and that your box didn’t reflect your preferences. Receiving duplicates and items outside your requests, like jeans, accessories, and casual wear instead of business casual, is disappointing. We appreciate you bringing this to our attention, and we’d like to take a closer look at your style profile to ensure we address these concerns properly. Please reach out so we can work to make things right for you.
I love what I received in this month's Presidential box, especially the outerwear and boots. However, I wish they had curated more from my phone consult, as I requested more color and fewer henley shirts.
Thank you for sharing your feedback. We're glad to hear you loved the outerwear and boots from your Presidential box! However, we’re sorry the curation didn’t reflect the preferences you shared during your phone consultation. Your request for more color and fewer Henley shirts is valuable to us, and we’ll ensure your feedback is reviewed carefully so we can better meet your expectations in the future.
The majority of the time, my stylist has perfectly fitted, on-point selection of clothing options. In the off chance a shirt does not fit, they are quick to approve the RMA and replace with a perfect item selected especially for me. The listen to feedback and incorporate it in improving my look. I can't tell you how many complements that I receive on my wardrobe as it is a daily occurrence. Thank you Stately!
We love to hear this! Can't wait to send you more items and so glad items have been the perfect fit. If you have any other feedback for your stylist feel free to share it with us and we are happy to help!
Quality of materials could be better for the price. Shipping is always on time. Have sent emails to CS and didn't receive an answer
Happy to hear you love our service, but so sorry to hear you did not get a response from our member services team. Feel free to email, chat or call our member services team 6 days a week. We would love to answer all your questions!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words! We're so glad we could offer a solution during a difficult time. We look forward to styling you again when you're ready!