• BeltOutlet.com

BeltOutlet.com

Overview

BeltOutlet.com has a rating of 4.56 stars from 498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BeltOutlet.com most frequently mention good quality, customer service, and fast delivery. BeltOutlet.com ranks 14th among Men's Clothing sites.

  • Service
    49
  • Value
    1
  • Shipping
    1

Proactively asks for customer feedback

This company responds to reviews on average within 7 days

Positive reviews (last 12 months): 87.1%
Positive
209
Neutral
17
Negative
14

Instant Feedback

2,167 reviews

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What reviewers want you to know

Positive highlights

  • The entire experience was very smooth and I highly recommend the Belt Outlet for your belt purchases.
  • UPDATE: Customer service reached out to me and resolved my issue in a timely fashion.

Critical highlights

No critical highlights yet

How would you rate BeltOutlet.com?
Top Positive Review

“Black bandanas”

Spencer C.
2/23/24

7 day delivery was good. Nice dark black color, better than pic on website. Good size for men's bandana or necktie.

Top Critical Review

“Damaged goods”

Patricia J.
2/22/24

I ordered a pair of rain boots and they arrived damaged. There are several stains that cannot be cleaned or removed. Sad because I was excited until I saw them 😩

Reviews (498)

Rating

Timeframe

Other

Reviews that mention popular keywords

belt outlet (26) customer service (24)
Thumbnail of user spencerc171
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

7 day delivery was good. Nice dark black color, better than pic on website. Good size for men's bandana or necktie.

Reason I chose this business:

Product selection.

Thumbnail of user kimonibowiekcch
15 reviews
2 helpful votes
April 8th, 2024

I received my package all individually sealed in their own plastic bag and everything fit perfectly. I was really pleased.

Thumbnail of user oliverg172
1 review
0 helpful votes
February 11th, 2024
Verified purchase

This is the first cap I've liked in a long time. Great color and fabric and fits my head perfectly!

Reason I chose this business:

I was searching on line and came upon your ad and decided to try it.

Thumbnail of user lucindaw74
1 review
0 helpful votes
February 10th, 2024
Verified purchase

I ordered a hat for my hubbie's birthday. Always looking for good quality wool or cotton items. This fit the bill. Very stylish.

I ordered a hat that turned out to be too big - apparently, the size chart did not correspond to this particular item. I initiated a return and exchange for a smaller size and before the returned hat even reached the company, I had received the replacement hat! Amazing service! Hats off to BeltOutlet customer service.

Reason I chose this business:

Nice selection of what I was looking for and reasonable prices.

Service
Thumbnail of user gm606
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

Easy to shop with. Couldn't supply one lot but refunded fast automatically. Shipping was15 odd days but then I am 1/2 way around the world from them so that's very good. As that great Poet of our times, Arnie, likes to say 'I'll be back'.

Reason I chose this business:

They had what I wanted and at a very fair price.

Ok 123456789
March 23rd, 2024
Verified site experience
• Previous review

Ok *******

Reason I chose this business:

Drugs and alcohol

Thumbnail of user kristis327
1 review
0 helpful votes
February 5th, 2024
Verified purchase

Easy to navigate site, but not many choices from Hickory Creek or that meet the parameters of the product I was looking for. However, my husband loves the belt I ordered. It is a good value for the price.

Reason I chose this business:

Had Hickory Creek belts which are not longer available locally.

Thumbnail of user kellyh1531
1 review
0 helpful votes
April 9th, 2024
Verified purchase

I was looking for new suspenders for my boyfriend. This site popped up and I'm glad it did. Good price and he loves them.

Thumbnail of user patriciaj1876
1 review
0 helpful votes
February 22nd, 2024

I ordered a pair of rain boots and they arrived damaged. There are several stains that cannot be cleaned or removed. Sad because I was excited until I saw them 😩

* BeltOutlet.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user mayrao23
Mayra O. – BeltOutlet.com Rep

Hello Patricia, thank you for your review! This is not the experience we want our customers to have, every piece of merchandise should be delivered to you in pristine condition with no stains, rips, or signs of wear. Please reach out to us at service@beltoutlet.com to talk to one of our agents and find a solution that works best for you, our customer service team is happy to help!
- Mayra

Thumbnail of user bens1267
2 reviews
0 helpful votes
February 9th, 2024
Verified purchase
• Updated review

It took longer than expected for the belt to arrive, but it apparently got hung up in the US Postal Service system. When it arrived, too small. Contacted BeltOutlet by email and within 5 minutes they responded, are sending the right size, and sent a prepaid USPS label for the return. Very pleasant customer service and communication

Description in comments above

Reason I chose this business:

Variety and selection

Service
Tried to access and order on desktop pc but the website...
February 1st, 2024
Verified site experience
• Previous review

Tried to access and order on desktop pc but the website wasn't working. I could never get it to take me to men's web belts, so no i have to use my phone to order and the screen is not very big

Reason I chose this business:

Variety and selection

Thumbnail of user frederickh309
1 review
0 helpful votes
March 24th, 2024
Verified purchase
• Updated review

Website changed my order and I didn't notice, received the wrong item and they won't return a call or email to fix it

Contacted them with zero return contact and zero solution

Reason I chose this business:

Cheap but also zero customer service

Service
Thumbnail of user brandonf530
Brandon F. – BeltOutlet.com Rep

We sincerely apologize for the inconvenience. We do not see any emails or calls from your name/email. Our system does not have the ability to change orders. Please email us at service@beltoutlet.com and we will gladly address this issue. We apologize again and have a blessed day.

Only reason I didn't give four stars is because there...
February 28th, 2024
Verified site experience
• Previous review

Only reason I didn't give four stars is because there was one more belt I wanted and it was sold out in my size

Reason I chose this business:

Can't find hardly any double prong or double hole (or whatever the correct terminology is) belts locally that aren't more than what I paid for both of these. Walmart used to sell one I liked ok but i hate walmart with a passion and only shop there because I live at near poverty level

Thumbnail of user leev315
1 review
0 helpful votes
February 15th, 2024
Verified purchase
• Updated review

Site offers good variety of name-brand products. Size I ordered was too large, and I was able to exchange it easily for just a shipping fee. The delivery time is a bit longer than I would have expected, but hey, one can't have everything.

Reason I chose this business:

Price and appearance of the belt I wanted.

Service
Do not understand why ApplePay didn't work
February 3rd, 2024
Verified site experience
• Previous review
Reason I chose this business:

Price and appearance of the belt I wanted.

Thumbnail of user matthewp1109
2 reviews
0 helpful votes
April 2nd, 2024
Verified purchase

Fast delivery excellent product
Finding a solid color bandannas and a larger size that will fit around my big head
They work great for holding in the sweat

Reason I chose this business:

Availability

Thumbnail of user christiner1971
1 review
0 helpful votes
April 7th, 2024
Verified purchase

I love the bedroom slippers that are so easy to slip on. They have been my favorite for decades. They wear well, wash well, and are very comfortable.

Thumbnail of user victorg629
1 review
0 helpful votes
February 1st, 2024
Verified purchase

Easily found what I wanted, easy ordering and great speedy service. Arrived earlier than expected.

Reason I chose this business:

Ive use Belt outlet several times in the past.

Thumbnail of user jimb3012
1 review
0 helpful votes
April 12th, 2024
Verified purchase

I gave a four star rating because they are asking for a review after I already reviewed. I specifically asked them how to review because I loved the red, white, and navy suspenders so much. I have since bought four more pairs. They are only elastic on the back section below the leather connection. They look very patriotic. The clips lock tightly.

Reason I chose this business:

They had what I wanted for a reasonable price.

Thumbnail of user brucev295
1 review
0 helpful votes
April 16th, 2024
Verified purchase

This is my 4th ranger belt from Belt outlet! It's as nice as the previous three! Keep up the good work!

Reason I chose this business:

Purchased from before. Good quality.

Thumbnail of user dorothyw1054
1 review
0 helpful votes
March 8th, 2024
Verified purchase

I have ordered from BeltOutlet.com before. They had what I wanted, sent it in excellent time. Merchandise was very good.

Reason I chose this business:

They had the suspenders that were needed.

Thumbnail of user nadeenek
2 reviews
0 helpful votes
February 16th, 2024
Verified purchase

I like shopping at BeltOutlet because of the great prices

Thumbnail of user nedp13
2 reviews
0 helpful votes
March 19th, 2024
Verified purchase

My order was for clip style suspenders, I received the type that fit under your belt.Not what I wanted but didn't want the hassle of returning and hope to get it correct.

Reason I chose this business:

On line with good selection and prices

Thumbnail of user sherrid28
2 reviews
0 helpful votes
April 11th, 2024
Verified purchase

Perfect! Ordering was a breeze and delivery was speedy!
Thank you!

Reason I chose this business:

They had the bag I was looking for!

Thumbnail of user tellyleanwwgx
11 reviews
2 helpful votes
April 3rd, 2024

So meghan cx service supervisor contacted me refunded the shiping costs. I now have the jacket i ordered. It did take close to a month to get the package but overall I am satisfied with the quality of the jacket. Fits perfectly.

Thumbnail of user crystalr700
1 review
0 helpful votes
February 22nd, 2024
Verified purchase

Ordering was easy and delivery prompt. Availability of stock and the price was excellent.

Reason I chose this business:

BeltOutlet had what I needed in stock with the quality and price that best suited me.

Thumbnail of user vincentj316
1 review
0 helpful votes
March 28th, 2024
Verified purchase

Very excited to find these belts. Benn wearing this style for over 30 years and have been unable to find! Happy now! Ordered 3!

Reason I chose this business:

Men's Nylon cord braided belt!

Thumbnail of user summerc160
1 review
0 helpful votes
February 6th, 2024
Verified purchase

I've always loved this site and the items they have are reasonably priced. I've always been impressed

Reason I chose this business:

A present for my husband for valentines

Thumbnail of user tammyc949
1 review
0 helpful votes
March 29th, 2023
Verified purchase

Terrible the material flaked off. Now I have a pink belt I can't wear. The material just flaked off. Very cheap. Wasted money. Other two look somewhat better but still haven't worn. Disappointed

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From the business

BeltOutlet specializes in value-priced men’s, women’s, and children's clothing and accessories. With products ranging from classic belts and suspenders to the latest styles in wallets, scarves, headwear, and gift items, we strive to bring the greatest value at the best prices. Along with significant products from popular brands, we buy close-outs, special buys, and overruns from quality manufacturers to offer big savings on most of our merchandise.

Business History

Phoenix Leather Goods began in Naperville, Illinois in 1997 as a small family business. Our company’s founder decided to partner his knowledge of retail buying, manufacturing, and leather goods/accessories with his entrepreneurial spirit to create a new company. The company began selling products in several high-volume flea markets in the Midwest before selling through eBay. In 1999, sales on eBay helped launch our website BeltOutlet.com which has grown from storing products in the family basement to an expansion that includes a multi-unit office and warehouse facility that houses all operations today. Currently located in Bolingbrook, Illinois, our entire staff is dedicated to providing you with a wonderful shopping experience by combining great products, unbeatable prices, and outstanding service.

BeltOutlet.com was founded on Christian principles and carries a commitment to honoring God. This is lived out in the way we interact with customers, vendors, company associates, and whomever we encounter in our daily walk. Our mission, “We sell to help,” is based on our commitment to helping people in need through charitable giving. More than 15% of net profits are donated to non-profit, charitable organizations. Our key charities include Compassion International, Samaritan’s Purse International Relief, Feed My Starving Children, Loaves & Fishes, The Salvation Army, National Breast Cancer Foundation, and SamaraCare. We want to thank our customers for contributing to our mission to help people, animals, and the environment. Without your support, this wouldn't be possible!

Company Representative

Thumbnail of user mayrao23
Mayra O.
Typically responds within 7 days

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4.6
498 reviews
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