I ordered 2 stretch braided belts (identical to the one I already own, just different color) in size M 34-36. When they arrived it was obvious that they were mis-labeled & actually were closer to a size L 40+. I sent them back via Wal-Mart. Now I'm being charged a return shipping fee for their mis-labeled product. On-line customer chat choose to ignore my request for assistance & closed that chat conversation w?o any assistance. VERY POOR CUSTOMER SERVICE!!! I'd give no stars if possible.
Great site and responsive company. I've ordered items from this business oft and on for several years. I've never had a problem. They'll quickly inform you if there's a problem or delay in a purchase. Very quick in sending products along to customers, my experience. Oh, they have end-of-season sales items, that can be a real bargain. Also, closeout products can be a very good sale. Company sells adults and childrens' accessories, travel items, seasonal items.
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