On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Stately Reviews Summary
Stately has a rating of 3 stars from 672 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 21st among Men's Clothing sites.
We monitor reviews for authenticity
Overall, I will wear just about everything that I received. I was quite happy with the styles and quality. Pants are always an issue with me due to weightlifting, and stylish pants tend to be loose on the waist and tight everywhere else. The pants were tight on the calves and likely will prevent me from wearing them. I will wear all of the shirts.
Customer Service with Stately is amazing! Received a shirt that didn't quite fit right, let them know, they shipped a new one with the right fit at no cost to me! The styles have been great and really have upgraded my closet!
Thanks so much! We're thrilled to hear our team took care of the fit quickly and that you’re enjoying the upgraded styles. We’re always here to help keep your closet fresh!
I will be 65 this month and am tired of looking like an old man. I broke up when th my old clothes after signing up with Stately. I absolutely love everything they have sent me. My husband and my friends love my new style, and I do too. Fantastic clothes at great prices.
We love to hear that! It’s never too late to refresh your style, and we’re honored to be part of that transformation. Here’s to feeling great and looking even better — happy early birthday! 🎉
I received pants that didn't come close to fitting. I wanted to cancel the subscription and exchange the pants. I texted them to cancel. Apparently that's not good enough and I have to follow a super specific protocol so they can keep people trapped. So I now have yet another overpriced box of crappy clothes and am not able to exchange the pants. I'm filing a chargeback. These guys are crooks and their clothes suck.
We’re very sorry to hear about the frustration and experience you had with us. That’s not the experience we want anyone to have. We offer the option to exchange and get items without receiving another box. Also the pants look great in the picture you shared!
The most recent haul had some good choices, but I was hoping that my consultation call and rewriting my preferences that would have yielded better results. I wanted more athliesure and no collared button downs. I received a somewhat strange assortment of interesting pieces - only one of which strike me as athliesure - and a button down collared plaid shirt.
Thanks for the honest feedback. We’re sorry the results didn’t fully reflect your updated preferences. We’ll revisit your profile to ensure your stylist better aligns with your request for athleisure and avoids button-downs.
The wait wasn't long and once I gave my measurements, all the clothes fit perfectly. It blew me away how well they fit. Not only that but the clothes were amazing and things I always wanted to wear. It's like my stylist knew what kind of clothes I've been into for a while and wanted to wear since I was kid. It was in all honesty, mind-blowing.
Wow — this is incredible to read! We’re so glad the fit and style were spot-on, and that the clothes spoke to your personal fashion journey. Your stylist will love hearing this!
I just received my 4th monthly subscription box and all four have brought joy and added to my wardrobe confidence and versatility. So far so good. I'm really happy with my decision to let Stately take the guesswork and hassle out of clothes shopping for me.
We love hearing that your boxes are adding confidence and versatility to your wardrobe. Thanks for trusting us to take the hassle out of shopping!
Hi- My husband loved the last box the most so far- the only issue we have had is the shirts run very small depending on the brand and we end up giving them away even though they are in requested size. He likes the shoes more than he thought also.
Thanks for the feedback! We’ll look more closely at brand sizing inconsistencies and adjust accordingly. We’re glad he’s loving the shoes and overall experience!
That’s amazing to hear! We’re so glad you’ve enjoyed the colors and outfits from the start. Thanks for being part of Stately!
I received an extra box that I didn't ask for and was never issued any way to return it. I received my third box and it has four clothes in it, which I don't know why why they would send me a heavy flannel when it's spring I would like spring and summer clothes in the spring and summer.
We're sorry for the confusion around the extra box and the seasonal mismatch. We offer exchanges for items that don't work for you and ensuring your future boxes are more aligned with your style and climate.
I really wanted to like this service. The part that is really bad is how they pair up your clothes. I'm 6' and 250 lbs. I said XXL and a 36 pant. They sent me everything as slim fit or super fitted. Couldn't even move my arms. After several days to trying to get their customer service to reply they said I should have uploaded more pictures of my style! Then, they have no return policy. I wanted to cancel immediately and the answer I got was that I should try again. Um NO. Much better competitors to them out there with as good styles. Thanks but no thanks.
We’re really sorry your experience was disappointing. We do offer exchanges and would be happy to get you items that fit properly. We’ll also follow up to ensure your sizing preferences are reflected accurately in your profile. We hear your concerns and truly regret we missed the mark.
I've been using Stately for a few months now, and I can honestly say it's transformed the way I shop for clothes. As someone who doesn't have time to browse stores or keep up with fashion trends, this service has been a lifesaver. From the start, the sign-up process was easy and personalized. I filled out a short style profile, and my first box arrived quickly. The clothes were exactly my style—smart, versatile, and comfortable. Every box since then has included a great mix of essentials and statement pieces, all from quality brands I wouldn't have discovered on my own. The stylists clearly pay attention to feedback, and customer service is top-notch—super responsive and helpful whenever I needed to exchange something. What I love most: It saves me time and effort The value is amazing for the price I've gotten tons of compliments on my new outfits Highly recommend Stately for any guy looking to upgrade his wardrobe without the stress.
That’s exactly what we aim for! Stylish, functional, and compliment-worthy — we’re so glad you’re enjoying your wardrobe refresh.
My new box came in today. All the items fit perfect. Best of all they all matched my look that I want in my clothing. Date night this Saturday will be special with my new look! My wife agrees that the entire box has nice items and she generally doesn't like the outfits that I pick. Evidently she likes what Stately matches up to my profile. Thank you Stately.
We love to hear that! We're thrilled your latest box hit the mark — and we especially love the wife’s seal of approval. Have a great date night!
Clothing selections should have seasonal selection included, Clothing received was nice, but not for this time of year.
Thank you for the feedback! We’ll be sure to review your profile and adjust future boxes to include more seasonally appropriate pieces.
We’re so glad everything was clear and helpful! Thanks for the great review — we’re always here when you need us.
They advertise themselves are experts in dressing people up in really stylish business-like clothes, but my first box had no business clothes, despite me setting my style guide up for that. After giving my feedback on this disappointment, box two had barely changed. I had to email them separately and explain that I felt like I was being scammed. Only then did they start giving me proper clothes. You also never get the same designer twice, and I have gotten some pretty poor quality, and even damaged clothes.
We’re really sorry to hear about the rocky start and the quality concerns. We appreciate you sticking with us and giving clear feedback. We’ll make sure your profile reflects your expectations for business attire and higher quality pieces, and follow up to ensure the experience improves from here.
We are glad we joined Stately and have no complaints about our decision. Ensure that your customized customer profile is always up-to-date. For instance, make sure to revise your waist measurement if you have shed some pounds! You can easily switch up your clothing color options if you find that a particular shade does not suit you. Embark on an interactive journey! Enjoy yourself!
Great advice—and we’re glad to hear you’ve had a positive experience! Keeping your profile updated is key, and we’re here to help if you ever want to make changes.
Glad to hear you’re happy with your latest box! We appreciate the great review.
I asked earlier to no longer add shoes into the subscription. I have diabetes and have to wear a quality shoe, the shoes in the box I will never wear, they are always too cheap and uncomfortable. I would rather upgrade to a more formal/business subscription without shoes if possible.
Thank you for letting us know about your footwear needs. We’ll remove shoes from your profile and look into upgrading you to a more formal subscription that better suits your preferences.
The box was delivered when I was on a business trip to Milwaukee. I got back reviewed the clothes which most I liked. I wanted to return some shoes that had cosmetic issues and not my style and a belt that did not fit. I find out I cannot return them. I looked at them over the weekend and made my selection upon my return yet the clock started ticking five days before I could look at them!
Not good service
We’re sorry to hear about the timing issue with your return and we are happy to make an exception to have you exchange items. We’ll follow up to see how we can make this right and process your exchange!
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time ...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Men's Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the great feedback! We're glad the styles and quality hit the mark. We'll definitely keep your fit notes in mind for future pants — and we’re excited to keep curating boxes that work better for your build.