website thubmnail of Starbucks
How would you rate Starbucks?
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New York
1 review
0 helpful votes
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Poor service, left waiting food came out at different times for same order. No communication from staff

Date of experience: July 2, 2022
Canada
2 reviews
0 helpful votes
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Favorite coffee is here. I like to hang out with friends. And we usually start our evenings with coffee from Starbucks.

Date of experience: June 16, 2020
Arizona
59 reviews
437 helpful votes
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Pricy but worth it!
October 4, 2023

I make a trip to Starbucks weekly and really enjoy it. It's definitely not cheap but it's great for a treat!

Date of experience: October 3, 2023
Canada
2 reviews
2 helpful votes
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Because that's where I fell in love with coffee. You are the best of the best. Just want to say thank you very much for the quality and service.

Date of experience: October 15, 2022
Colorado
3 reviews
9 helpful votes
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Good coffee
December 17, 2018

Great coffee shop, the coffee couldn't get any better. However, the service at my local Starbucks is rather slow, so only 4 stars.

Date of experience: December 16, 2018
France
4 reviews
25 helpful votes
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Great! Returning customer
November 11, 2018

Great coffee and great food. Affordable prices, nice customer service, cozy environment. Love Starbucks!

Date of experience: November 9, 2018
Louisiana
3 reviews
2 helpful votes
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Excellent service!
August 16, 2018

I love the service here. They always give it to you with a smile. That's such a great way to start the day off.

Date of experience: August 16, 2018
South Africa
2 reviews
0 helpful votes
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Best Cafe
August 9, 2023

Best atmosphere and coffee. You can sit quietly and relax with coffee and no one will distract. I go to starbucks almost every day

Date of experience: August 9, 2023
GB
3 reviews
0 helpful votes
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BEST COFFEE
September 20, 2018

Very good Smell of Coffee, with Yummy Flavour and gives you warm comfort, It's always is a great way to start the day! With Starbucks Coffees

Date of experience: September 19, 2018
Texas
6 reviews
2 helpful votes
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The app is fantastic!
August 27, 2018

The rewards program is fantastic! If you have the app, you already are saving a little! For every 125 points, you get a free drink!

Date of experience: August 27, 2018
India
18 reviews
7 helpful votes
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Sweetest Coffee
November 26, 2020

I always love coffee. So I spend much time in Starbuck, they serve the sweetest coffee. I like their strong coffee with a super aroma.

Date of experience: November 24, 2020
India
10 reviews
2 helpful votes
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Tasty Coffee
December 29, 2020

Drinking Coffee is my daily habit. One day I tried Starbuck Coffee, it is very tasty with good aroma and strong. I Liked it.

Date of experience: December 28, 2020
Virginia
1 review
0 helpful votes
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Special magic
August 11, 2021

I love your coffee and your service. In any country in the world you will be welcomed with a warm welcome and a hot coffee. It's a special magic

Date of experience: August 11, 2021
Florida
1 review
0 helpful votes
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Rewards
May 5, 2023

Ive called several time about them fixing my rewards and they have yet to fix them! They keep tell me they are going to escalate them and never do!

Date of experience: May 5, 2023
India
13 reviews
4 helpful votes
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Tasty Coffee
May 7, 2021

Starbucks has tasty Coffee, it contains pure coffee bean. It creates a Peaceful environment with friends.

Date of experience: May 7, 2021
Sweden
2 reviews
4 helpful votes
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I visit this company daily, I love their great coffee in the morning. I also like the neatness of their restaurants.

Date of experience: December 11, 2018
Missouri
2 reviews
0 helpful votes
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Great use of reward
January 13, 2023

I frequent starbucks and this reward was a great choice. I was able to add the value to my starbucks card.

Date of experience: January 12, 2023
Ukraine
7 reviews
0 helpful votes
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Really enjoy visiting this place. The coffee is the best I have ever tried. The service is also really good

Date of experience: November 4, 2022
Massachusetts
1 review
0 helpful votes
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Starbucks is pretty cool
October 25, 2021

There drinks are very good my var one is the vanilla bean frap becuase its just so good and starbucks is better than dunkin

Date of experience: October 25, 2021
GB
7 reviews
19 helpful votes
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They get it right every time! I really like this starbucks! The staff is super friendly and very helpful.

Date of experience: April 27, 2014

Overview

Starbucks enjoys a strong reputation for its diverse product offerings and the quality of its coffee, with many customers appreciating the cozy ambiance and loyalty programs. However, significant concerns have been raised regarding inconsistent service quality, with reports of unhelpful staff, service delays, and poor customer support. Issues with order accuracy and dissatisfaction with pricing have also emerged, leading some customers to seek alternatives. Overall, while Starbucks remains a favored choice for many coffee enthusiasts, there is a clear need for improvement in customer service and product consistency to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
86
value
87
shipping
37
returns
42
quality
84