On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
Stackry Reviews Summary
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Dishonest staff and company! Tried to inflate the weight of my package but thankfully, I caught them doing so.
Unfortunately there was problem with contact with agent... as live chat. But finally happend. Thank u
Detailed clear instruction, easy to explore on the website. Great company!
Been a complete blessing to have access to stackry. The savings in shipping costs alone not to mention having access to stores that ship only to the us? Game changer.
The online platform of communication is not working. I stayed long time waiting in a queue and suddenly the service provider put me in a queue again!
Also, I noticed that the measurement of one package is 45 Ib, while the other on package is 35Ib even though they are the same toys! How come?
I am really disappointed. I was planning to buy different things but I did not expect the lack of communication and the unreasonable price!
Really quick. From receiving to consolidation to sending. Within one day.
First time so still need to receive order but so far simple
This is my first time using stackry it is all good except some photos very poor and the office is not opened during weekends which delay some items.
Really easy to navigate, user friendly and broad scope of options at disposal for international shipping, highly recommend!
Very happy with their service. Using Stackry for all items, shipping to UAE. Had an issue once where my parcel was not showing in the locker, but they sorted it with in few hours and the issue was resolved.
Used the service a couple of times now, simple to use and no issues.
Amazing customer support, however more economical shipping rates would be even better
Very easy and nice web interface, but surprised that there were only expensive shipments options available.
Receipt and shipping from Stackry so far has been smooth
In another service description added automatically. In stackry only by hands
تجربه ممتازه ولكن الملاحظه اذا كانت بضاعتي عندما تستلموها في مخازنكم استلمها بشكل ممتاز في بلدي وان تكون غير معرضه للكسر او الضياع هذه اهم شي يجعلني ان اتجه من شركة الي اخري
One of my packages is missing for more than 10 days. I'm writing with support but the feedback is very bad: taking forever and asking all the time the same questions. I've prepared all details but still no feedback that they've found my package.
So many charges and it's not worth taking this path
Very easy to use and always prompt replies to any queries.
ليس لديكم صور للشحنات عند وصولها مجانية بل عليها رسوم وأيضا اسعار الشحن والضرائب المختلفة مرتفعه جدا حيث تقولون انه حساب بدون ضرائب ولكن الضرائب تظهر بشكل مخيف عند الشحن اما شركات اخرى في امريكا لا توحد مثل هذه الرسرم العالية جداً انا استخدمت حسابكم على شحنتين للتجربة وستكون آخر تجربة لي معكم لهذا السبب السعر العالي والرسوم المخفية انت عن نفسي شخص لدي طلبات شهرية لكن بهكذا اسعار لن اتهامل مهكم مره أخرى
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members