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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Prices are too high and I don't have any discount coupons
Easy and quick to use it's fantastic service I would recommend to anyone :)
التجربه ممتازه والخدمه سريعه وانصح الكل بتجربه
Easy to follow guidance directions easy for a first time user to understand and apply.
Easy to follow guidance directions easy for a first time user to understand and apply.
The package was not weighted and put a very wrong weight almost double, and the support fixed it later on
Received my package 3 days before expected. Super quick shipping and super easy app/website
First time user and super easy to use and understand
This is not what i expect. I should not have tried this and i will never recommend this. Instead of saving i paid 2x of my shipment.
Stackry is simple to use with great customer service
The process was easy and straightforward. Shipping is expensive, but it is also international and when the vendors don't ship directly this service really helped me out of a hole.
Good experience, maybe need to explain more on how you reduce the shipping cost
تجربة رائعة اتمني ان تكتمل بوصول المنتجات
الخدمة ممتازه ، و ارجو منكم وضع جدول الاوزان و اسعارها وشكلها.
الاسعار مرتفعه + اتمنى عدم احتساب دولارين في كل تفريغ شحنة لابد من التقليل او العروض!
التطبيق ممتاز وسهل وسوف اخبر اصدقائي عنه
First time using the service. So far everything has worked as described. Accessing my orders and shipments has been easy. Looking forward to receiving my package and hopefully using the Stackry service more in the near future.
I was told I wouldn't pay consolidation/repackaging fee for shipping electronic device, but was charged $5.
Good easy way to ship items to the UK. Very reliable service.
Pretty simple and straight forward. 1st time using stackry. Can't wait to receive my package.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Rady! Thank you for your review. I am sorry to hear you ran into unexpected issues and are not thrilled with our pricing. We strive to provide the lowest price possible for our customers. I can see that you shipped a 12 pound package with us and paid on dimensional weight. When dimensional weight exceeds scale weight, the shipping price is calculated using the dimensional weight. This is standard for international shipments. Our customers see the most cost savings using our consolidation service to combine multiple parcels and items together, with the goal of creating a shipment that is billed by the scale weight. We also offer a calculator so you are able see the shipping price before placing an order: https://www.stackry.com/en/shipping-calculator. Many of our customers find this to be a helpful tool when planning their orders and shipments. Additionally, we have a full pricing page on our website that lists the fees related to the services we offer, to help further gage those potential shipping charges. With all of this in mind, I am not sure where the "2x of my shipment" comes into play or is rooted from, as there is and was nothing to point to a doubling of shipping costs for your shipment. I'd be happy to discuss things further if additional clarification or information could prove helpful. Please email us at support@stackry.com and attention your email to Ryan. Thank you, and I hope you have a nice day ahead.