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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Things have improved compared to last year. More shipping options to the Cayman Islands. Thank you
Things have improved compared to last year. More shipping options to the Cayman Islands. Thank you
Wish they didn't take apart my last package. They destroyed some of the plastic but otherwise good service
Expensive to ship by air. Difficulties submitting info online.
Fast shipping, good shipper choices, good shipping prices and fast service.
Good and easy, shipment charges on the bit high end
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User experience of the web app is intuitive and easy. Well Done!
It's taken too much time to shipping, more expensive than the other also you stop one package which contains only hair oil
Its very efficient. Fast shipping. I loved the service. Thank you
Easy and user friendly website, easy to navigate. Reasonable shipping cost
Overall very good. Would like to see more options of shipping speeds, ranges. The price variations between Aramex and the next option (FedEx) was over 40%.
Great service. Flexible shipping options. Good saving.
It's a good experience, for my first order I am so excited.
So far so good. Zero complaints and great customer service.
Great just not enough information about package consolidation etc. As in the end i had 2 packages and after consolidation still 2 packages. An estimation tool for customs would be helpful. Given everything i prob wont ship myself from US again. No major problems just all up doesnt feel worth it. If you have to ship from US
Great just not enough information about package consolidation etc. As in the end i had 2 packages and after consolidation still 2 packages.
Thank you for the services, it was great experience.
Looking forward for more.
It's not bad but I wish you develop your service
For example
I pay for raping material but you use used bobbles raps to reorganize my shipments!
Also why you send me photos of the employee head than my parcel photos then you ask me for 4$ to send more details photos
Superb, super quick service. Excellent packing that has meant every item has arrived in perfect condition. Thank you.
Simple and straight forward so far. First time user but this could open a lot of possibilities for me. Fingers crossed.
Simple and straight forward so far. First time user but this could open a lot of possibilities for me. Fingers crossed.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Rasheed, thank you for your review! Regarding your first point, I am not sure what you are referring to in terms of taking too much time. I see that your shipment was processed and completed within a very reasonable timeframe. You requested the consolidation on Saturday, the 17th, and it was completed the next business day, being Monday the 19th. After that the payment for the shipment was not received until yesterday, Wednesday the 21st, and was cleared the same day. Your shipment also shipped from our warehouse yesterday, the 21st, and is currently in transit to you. I do not believe this constitutes as taking too much time.
Speaking to your point that we are more expensive than the other, yes, it is possible that our shipping charges may be higher than the other you are referring to. Having said this, compared to the rest of the industry our pricing is very competitive, especially when considering that we have no membership or monthly fees, no receiving fees, 0% US sales tax, and free storage on every one of your packages for 45 days.
Yes, unfortunately we did have to remove the one item from your shipment. This was due to the fact it falls under a particular hazmat classification, ID8000, which is a type of dangerous good we cannot ship to your country through our partner carriers. We recognize it is not an ideal situation, and unfortunately we see cases like this each week here, but we're always happy and willing to assist with a resolution as best we can. We we can offer some help with that item and any further inquiries you have, please email us at support@stackry.com, and our team will be at your service!