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Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!
The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.
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Very expensive and you add weight to increase the shipping price
Fantastic service. Used their service on several occasions over the past yr.
الخدمة جيدةوالموقع يحتاج تطوير واسعار الشحن مرتفعه بشكل كبير
الخدمة جيدةوالموقع يحتاج تطوير واسعار الشحن مرتفعه بشكل كبير
Very happy with all the packages I've had forwarded to Australia.
Stackry delivered in heaps. They collected in my 6 parcels consolidated them brilliantly into one and then shipped out with a reasonable cost. The items all got here undamaged and I am very happy.
Simple, quick and easy to use and cheaper than some other services!
I was very happy to discover Stackry, I wanted to order a handheld gaming device that do not ship to the UK, so I decided to give then a try. I was surprised at how cheap it was, you only seem to pay for them posting it to you, I did not recieve any other charge, no idea how they make money, but it's a great service. I received my package undamaged (apart from the box) but that was my fault for not requesting extra packing! I would definitely use them again.
Every time the shipment pending because of the name and in your website I couldn't update it
Unfortunately I order many times from apple store but the order canceled because of the address
Easy to use website, prompt notifications and communication of package status, highly recommended.
Easy to use website, prompt notifications and communication of package status, highly recommended.
The packaging price is expensive and the Wight measurement unfair for the customer
Hi Amnah, thank you for taking time to leave us a review. I'm sorry you are not happy with our prices and services. Our carriers charge us off of dimensional weight or actual weight, whichever of the two is higher. We explain it a bit here on our website: https://www.stackry.com/en/dimensional-weight. Dimensional weight is the volumetric standard that is used in international shipping, so if your box was large it was charging you off of dimensional weight, not the actual weight. Compared to the rest of the industry our pricing is very competitive, especially since we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. Again, sorry for your displeasure, please feel free to email us at support@stackry.com if you would like to discuss your shipment further and gather any additional information you may find useful!
The parcel (multiple orders consolidated) arrived in perfect condition and in acceptable time (Global Mail Priority, France). Stackry offers an excellent service for a fair price: highly recommended.
Le colis est arrivé en bon état à la Réunion, dans un délai correct (Global Mail Priority), le tout bien emballé. Je recommande vivement.
- So far so good, depending on if/how the package arrives in the next couple of days.
- Website somewhat slow responding to clicks/navigation.
- Extra insurance isn't clearly defined, and feels somewhat like a checkout deals/"make a few extra bucks" scam.
Fast shipping and easy to use. Affordable prices shipping rates
Rate of shipping little bit high sometimes
Also sometimes I don't have a choice
I think Stackry is brilliant. It has made shopping from the US to the UK possible for me and the process is so easy to follow and easy to use. There are a range of shipping items, and they consolidate packages to save fees.
Good service excellent handling. Was very pleased with outcome
الخدمه جيده. لكن قبل الشحن يطلب وصف لكل منتج وتسعيره مع انها خدمه متوفرة في مواقع اخرى ولايطلب عادة كتب وصف للمنتج للسعر. اخذت وقت طويل بحكم شرائي لاغراض كثيرة مما تسبب بي تاخير الشحن
Very Good and Nice the experience nice and we'll coordinate thank you
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Suhad! I am sorry that you were not satisfied with our pricing on this shipment. I took a look and can see that it was a dangerous goods shipment, which unfortunately, due to international regulations, requires us to use a certain box size. Our $12.50 dangerous goods fee covers labor and materials, and part of the dangerous goods charge our carriers charge us. Your comment about adding weight to the shipment is really referring to the fact that the shipment was billed on its dimensional weight (3lbs), as opposed to its scale weight (1lbs). Dimensional weight is the volumetric standard for international shipments, and when it exceeds scale weight, the shipping price is calculated using the dimensional weight. This is standard for international shipments. We do believe our prices to be very competitive but keep striving to bring costs down for our customers. If you would like to discuss this in more detail please email us at support@stackry.com, and our customer support team would be glad to inform and advise you further. Thank you, and I hope you have a nice week ahead.