business logo of Stackry

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey star
grey star
grey star
grey star
grey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
0 helpful votes
Follow Lauren H.
Unfollow Lauren H.
Share Review
Report Review

Easier to use and much quicker service than I originally expected, very surprised my parcel was consolidated and ready to go so quickly! Would definitely use again in the future, thank you :)

Date of experience: August 7, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Torki Q.
Unfollow Torki Q.
Share Review
Report Review

Good service
September 6, 2021
Updated review

I wish if they have free coupons. It also will be amazing if the charges were less than that for the carrier

Date of experience: August 7, 2021

I wish if they have free coupons
August 26, 2021
Previous review

I wish if they have free coupons.

Date of experience: July 27, 2021
Australia
1 review
0 helpful votes
Follow Steve P.
Unfollow Steve P.
Share Review
Report Review

Expensive
September 5, 2021

The service costs almost as much as if shipping from the original supplier?

Date of experience: August 6, 2021
Ryan A. Stackry Rep
over a year old

Hi Steve, thanks for taking some time to leave us a review. I'm very sorry you are not happy with our prices and services. Our carriers charge us off of dimensional weight or actual weight, whichever is higher. Merchants are able to offer low shipping rates because they are making a profit from the item, whereas we make our profit on our shipping services since we do not sell the items themselves. In just about any circumstance it is going to be more affordable to ship an order direct from a retailer as opposed to shipping it to us, to then forward it to you. Where our customers see the most savings is when multiple orders and items are delivered to our warehouse, to then get consolidated so everything can be shipped together in the most economical way possible. Compared to the rest of the industry our pricing is very competitive, especially since we have no membership fees, no receiving fees, 0% US sales tax, and free storage your packages for 45 days. Again, sorry for your displeasure. I do see that one of our customer support representatives was able to address and advise you on this through an email thread, however if you would like to discuss further please feel free to email us again at support@stackry.com, and we would be glad to provide any further assistance that we can on this.

Saudi Arabia
1 review
0 helpful votes
Follow ahmed A.
Unfollow ahmed A.
Share Review
Report Review

I have not received the shipment yet
But so far so good.
The shipping procedures and the issuance of the shipping order were simple and enjoyable. It would be preferable to add other shipping options with more shipping companies.
Big TY

Date of experience: August 6, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Azzam G.
Unfollow Azzam G.
Share Review
Report Review

موقع ممتاز
August 6, 2021

بصراحة من افضل موقع جربته و سهل تسجيل للموقع

Date of experience: August 6, 2021
France
1 review
0 helpful votes
Follow Julie Z.
Unfollow Julie Z.
Share Review
Report Review

Parfait
August 6, 2021

Envoi très rapide, aucun frais de douane, parfait!

Date of experience: August 6, 2021
GB
2 reviews
0 helpful votes
Follow lorcan P.
Unfollow lorcan P.
Share Review
Report Review

Easy peasy lemon squeeze.
August 6, 2021
Updated review

As a UK citizen looking to get something from the states I shopped around online and went with Stackry because of all the positive reviews. Couldn't be happier. Will definitely use again. Text alerts and emails all the way through. Easy to work with and very competitive prices. 5 star review.

Date of experience: August 6, 2021

Very quick and easy intuitive platform to use
July 27, 2021
Previous review

Very quick and easy intuitive platform to use.

Date of experience: July 27, 2021
Austria
1 review
0 helpful votes
Follow Stefan N.
Unfollow Stefan N.
Share Review
Report Review

Consolidation was quick and saved a bunch of shipping costs.

Date of experience: August 5, 2021
Australia
2 reviews
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

DISCOUNT
August 5, 2021

The 80% discount you advertise is none existent and very bad advertising on your behalf.

Date of experience: August 5, 2021
Australia
1 review
0 helpful votes
Follow Ema J.
Unfollow Ema J.
Share Review
Report Review

Very helpful and responsive in terms of customer service, hopefully the package arrives fast as well

Date of experience: August 5, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Ali F.
Unfollow Ali F.
Share Review
Report Review

اسعار الشحن مبالغ فيها مقارنة بباقي الشركات التي تقدم نفس الخدمة وايضا وزن الشحنة اثناء شحنها لي اكبر من وزنها اثناء استلامها من قبل ستاكري!

Date of experience: August 5, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر جدا عن هذا الازعاج الذي اصابك ولكن
ان تكلفة الشحن يتم حسابها بناء على أبعاد ووزن الشحنة, حيثث يتم حساب الوزن الحجمي للشحنة ومن ثم مقارنته مع الوزن الحقيقي ( الوزن الحجمي يتم حسابه من خلال ضرب ابعاد الشحنة مع بعضها ومن ثم تقسيمها على معامل الشحن 166)
ويتم حساب تكلفة الشحن بناء على القيمة الاكبر, لان هذه الطريقة هي التي يتم محاسبتنا بها من قبل شراكائنا في شركات الشحن
بالنسبة لشحنتك فنحن استلامناها بوزن 3 باوند وابعاد 14*9*6 انش, اي عند حساب الوزن الحجمي يكون 4.5 باوند اي يتم اعتباره 5 باوند وبالتالي تكلفة الشحن يتم حسابها بناء على قيمة ال 5 باوند للشحنة
نحن نحاول جعل اسعارنا اقل مايمكن بمايتناسب مع سرعة ونوعية الخدمة التي نقدم., وارى ان شحنتك قد استلمتها بعد9 ايام من شحنها لانك اخترت ابطأ وسيلة شحن,
في حال اردت مناقشة الموضوع بشكل اكبر, يمكنك التواصل معنا على ايميلنا support@stackry.com

شكرا لك.


اسعار الشحن مبالغ فيها مقارنة بباقي الشركات التي تقدم نفس الخدمة وايضا وزن الشحنة اثناء شحنها لي اكبر من وزنها اثناء استلامها من قبل ستاكري!

Date of experience: July 26, 2021
GB
1 review
0 helpful votes
Follow Mike V.
Unfollow Mike V.
Share Review
Report Review

Really good email updates and customer support replied quickly and effectively to my question.

Date of experience: August 5, 2021
KR
1 review
0 helpful votes
Follow Christopher I.
Unfollow Christopher I.
Share Review
Report Review

I don't understand what was bad about the address. I entered all the info from the dashboard on ebay. What did I enter wrong?

Date of experience: August 5, 2021
Germany
1 review
0 helpful votes
Follow Mohamed Y.
Unfollow Mohamed Y.
Share Review
Report Review

Very good experience
August 5, 2021

Very good experience. Had a small issue with my shipment and it was addressed very quickly.

Date of experience: August 5, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Shoug R.
Unfollow Shoug R.
Share Review
Report Review

تجربة جمييله من أفضل الخدمات اللي تعاملت معها سرعة عجييبه في الشغل وتنظيم يخلي الواحد مطمئن على حلاله، شكررا ستاكري

Date of experience: August 5, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Doaa W.
Unfollow Doaa W.
Share Review
Report Review

من اسوء الخدمات التي تعاملت معها ارجو تحسين خدماتكم

Date of experience: August 5, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر جدا عن الازعاج الذي اصابك,

هل من الممكن التواصل معنا على ايميلنا support@stackry.com من اجل ان يتم توضيح سبب الانزعاج من خدمتنا وانا نساعدك في اي صعوبة تواجهينها,
شكرا لك,

Saudi Arabia
1 review
0 helpful votes
Follow Ibrahim A.
Unfollow Ibrahim A.
Share Review
Report Review

جميل جداً...
September 4, 2021

جميل جداً... لكن اسعار الشحن عالية جداً. نتمنى تخفيض قيمة الشحن

Date of experience: August 5, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,
شكرا لك لاعجابك بخدماتنا, بالنسبة لأسعار الشحن, فنحن نحاول جهدنا ابقاء الاسعار أقل مايمكن بما يتناسب مع نوعية الخدمة التي نقدم
يمكنك التواصل معنا على ايميلنا support@stackry.com من اجل المناقشة اكثر في الاسعار وكيف يمكننا مساعدتك بها

شكرا لك,

AE
1 review
0 helpful votes
Follow Mohamed J.
Unfollow Mohamed J.
Share Review
Report Review

So far so good sometimes the packing information can be bit confusing.

Date of experience: August 4, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Abdulaziz A.
Unfollow Abdulaziz A.
Share Review
Report Review

تفاجاءة بسعر الشحن الى السعودية. بالسابق لم يكن هناك خيار يعطيني كم ممكن يكون سعر الشحن وبعد وصول الشحنه لكم اتفاجاء بمبلغ يعادل 3 اضعاف قية القطعه الي شريتها

Date of experience: August 4, 2021
Canada
1 review
0 helpful votes
Follow Jason L.
Unfollow Jason L.
Share Review
Report Review

Amazing, easy to use platform, hands down the best re-ship service

Date of experience: August 3, 2021