business logo of Stackry

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop any U.S. retailer and ship worldwide! Stackry is the world's most trusted package forwarder, with over 100,000 customers worldwide. Signup for a free U.S. based address at Stackry's secure warehouse and pay no membership fees. Simply use your Stackry address as the shipping destination at checkout for any U.S. retail store. Pay no U.S. sales tax, a savings of up to 7.25%, when you ship to Stackry. Get up to 45 days of free storage and save BIG when you use our consolidation service. Ship multiple packages to Stackry and we consolidate into one smaller, cost effective shipment. The Stackry support team is the best in the business and is available via chat, email and phone to guide you through the process. Sign up for free today and unlock access to any U.S. retailer!


stackry.com
Nashua, NH, United States
+38
How would you rate Stackry?
grey star
grey star
grey star
grey star
grey star

Stackry Reviews Summary

The company has garnered a generally positive reputation for its efficient package consolidation and swift processing, with many customers appreciating the streamlined experience and responsiveness of support when issues arise. However, concerns persist regarding service delays, particularly in shipping updates and communication, which have frustrated some users. Additionally, the cost of services is frequently highlighted as a significant drawback. Overall, while the company shows commitment to customer satisfaction and improving its processes, enhancing communication and addressing pricing concerns could further bolster its reputation.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

GB
1 review
1 helpful vote
Follow Renate B.
Unfollow Renate B.
Share Review
Report Review

5th great order
October 25, 2021
Updated review

Always an easy /fast transaction, postal service to the U. K. Really great service.

Date of experience: October 25, 2021

Quick and efficient
July 25, 2021
Previous review

Had great experiences with Stackry. This is my third shipment.

Date of experience: July 25, 2021

Had great experiences with Stackry. This is my third...
October 25, 2020
Previous review

Had great experiences with Stackry. This is my third shipment.

Date of experience: October 25, 2020
NL
1 review
0 helpful votes
Follow Koen D.
Unfollow Koen D.
Share Review
Report Review

Awesome!
October 25, 2021

Awesome, fast, clear, organized system, easy to view progress!

Date of experience: October 25, 2021
Fiji
1 review
0 helpful votes
Follow Sherrill W.
Unfollow Sherrill W.
Share Review
Report Review

Bridging the Gap
October 25, 2021

Everything went just as you said. All I had to do was pay the bill!

Date of experience: October 25, 2021
Japan
1 review
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Share Review
Report Review

I didn't realize how expensive shipping was until it was too late. If it there were examples during my onboarding then I would have my expectations better set.

Date of experience: October 24, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Faiz S.
Unfollow Faiz S.
Share Review
Report Review

ماعندكم كوبونات خصم وهذا الشيء ضايقني مرره

Date of experience: October 24, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

في المرة القادمة هل من الممكن التواصل معنا عبر الايميل الخاص بنا
Support@stackry.com
من اجل مساعدتك,

شكرا لك,

Canada
1 review
0 helpful votes
Follow Nathan F.
Unfollow Nathan F.
Share Review
Report Review

Awesome service
October 24, 2021

Awesome service. Saved me a lot of money in shipping costs

Date of experience: October 24, 2021
NL
1 review
0 helpful votes
Follow Rachid K.
Unfollow Rachid K.
Share Review
Report Review

Very good job
October 24, 2021

Everything went smooth. Very nice support also. Will use Stackry again

Date of experience: October 24, 2021
Canada
1 review
0 helpful votes
Follow Brandon B.
Unfollow Brandon B.
Share Review
Report Review

Good service, however, it would be nice to have more upfront info on how much you could end up spending on shipping if you arent careful. Depending on how I went about my package shipment the shipping costs ranged from $60 all the way up to $600. Yes I saved, in theory, that extra $550 which is good and the point of the service. But It's not overly clear how you are coming up with these savings, to a new person. Cheers!

Date of experience: October 24, 2021
Australia
1 review
0 helpful votes
Follow Stewart Q.
Unfollow Stewart Q.
Share Review
Report Review

Very expensive way to post items to Australian especially when the seller doesn't tell you that they don't post to Australia until after you purchase item and then told you have to Create an account with a third party to have your item posted. Meanwhile you pay the posted to get it to the third party warehouse and then another $40 AUD to have it shipped from them to Australia.
Would've been nice to be told this info prior to purchasing!

Date of experience: October 24, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Sami S.
Unfollow Sami S.
Share Review
Report Review

الفكره توفير قيمة الشحن والفعلي هو عكس ذلك تماماً فأفضل عدم إستخدام هذه الشركة والإعتماد على الشحن التقليدي للبريد السعودي الحسبة تكون على اساس الكيلو وليس الباوند وأقل بكثير.

ملاحظه هامة قيمة الشحن تعادل قيمة المشتريات تقريباً.

Date of experience: October 24, 2021
Iraq
1 review
0 helpful votes
Follow Sajad B.
Unfollow Sajad B.
Share Review
Report Review

اسعار الشحن الى العراق جدا غالية ومبالغ فيها
وكانت تجربا سيئة جدا ولا انصح احد بالشحن على هذا الشركة وانا تورطت ولم اشحن على هذا الشركة ابدا

Date of experience: October 23, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

أخي الكريم, نعتذر عن هذا الازعاج,

لقد تواصلت معنا هاتفيا وتم اخبارك ان تكلفة الشحن العراق عالية نتيجة نسبة المخاطرة في الشحنة, وكما اخبرناك ان الشحنة نفسها تكلفة شحنها الى المملكة العربية السعودية هي نصف قيمة شحنها الى العراق, وهذا الامر ليس بيدنا,

شكرا لك,

Saudi Arabia
1 review
0 helpful votes
Follow ABDALAZEZ I.
Unfollow ABDALAZEZ I.
Share Review
Report Review

سعر الخدمة مرتفع، شحنة وزنها الحجمي 8 باوند كلفتني مبلغ كبير ما توقعته

Date of experience: October 23, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

نعتذر جدا عن هذا الازعاج الذي اصابك ولكن
ان تكلفة الشحن يتم حسابها بناء على أبعاد ووزن الشحنة, حيثث يتم حساب الوزن الحجمي للشحنة ومن ثم مقارنته مع الوزن الحقيقي ( الوزن الحجمي يتم حسابه من خلال ضرب ابعاد الشحنة مع بعضها ومن ثم تقسيمها على معامل الشحن 166)
ويتم حساب تكلفة الشحن بناء على القيمة الاكبر, لان هذه الطريقة هي التي يتم محاسبتنا بها من قبل شراكائنا في شركات الشحن
ونحن نحاول ابقاء اسعارنا اقل مايمكن يما يتناسب مع نوعية الخدمة التي نقدمها,

شكرا لك

Saudi Arabia
1 review
0 helpful votes
Follow Youssef A.
Unfollow Youssef A.
Share Review
Report Review

Consolidation has become slow… used to be done in a...
November 22, 2021
Updated review

Consolidation has become slow… used to be done in a few hours

Date of experience: October 23, 2021

App speed can be improved significantly
February 7, 2021
Previous review

App speed can be improved significantly

Date of experience: February 7, 2021
Saudi Arabia
1 review
0 helpful votes
Follow Ali B.
Unfollow Ali B.
Share Review
Report Review

الشحن غالي ويوجد اختلاف كبير بالشحن والاسعار...

Date of experience: October 22, 2021
Australia
1 review
0 helpful votes
Follow Steven J.
Unfollow Steven J.
Share Review
Report Review

Beware of "apparent weight" and package size/weight round-ups.
What was actually charged v. what was calculated using shipping rates was almost double for me.

Date of experience: October 22, 2021
GB
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Share Review
Report Review

Smooth and fast
October 22, 2021

I was weary using a site like this I have never heard if for purchases but I have never had an issue so far, the shipping has been super fast on Stackrys part and the packaging has been fantastic for overseas packages

Date of experience: October 22, 2021
Texas
1 review
0 helpful votes
Follow Mike F.
Unfollow Mike F.
Share Review
Report Review

1/ Service seems good. Overall I like it.
2/ WEB site needs clarification of and more information in some of the screens. Logically moving from stage to stage is somewhat confusing.
3/ A 'Help Screen' or a FAQ section would be worth putting together.
3/ WEB support system using prepackaged answers to questions needs work. Pre programmed answers are fine if you know the exact questions that the system has been programmed for. Otherwise it's a frustrating exercise and a waste of time.

Date of experience: October 22, 2021
Oman
1 review
0 helpful votes
Follow Almukhtar B.
Unfollow Almukhtar B.
Share Review
Report Review

سيء جدا لا تستمعون للشاوي ولا تعرفون حلها

Date of experience: October 21, 2021
Eias D. Stackry Rep
over a year old

السلام عليكم,

لقد تواصلت معنا عبر الايميل, تم الرد على كل تساؤلاتك, ان تساؤلاتك كانت حول عملية التجميع, واخبارناك بمالمدة التي تحتاجها عملية التجميع وفعلا تم التجميع خلال المدة, ومن ثم تواصلت معنا من اجل التأكد من انه تم الدفع للشحن وانه الشحنة تم شحنها, وقمنا بالاجابة عن تساؤلاتك,

شكرا لك,


سعر الشحن مرتفع والتخفيض 10% كذبة

Date of experience: April 24, 2021
Australia
1 review
0 helpful votes
Follow RIVERPETE. M.
Unfollow RIVERPETE. M.
Share Review
Report Review

JUST THE BEST!
October 21, 2021

Totally happy! Come one, come all, absolutely the best way to do it. Packed 110%, hassle free, great options for postage, Fast, fast, fast post. FANTASTIC.

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
Follow Anna V.
Unfollow Anna V.
Share Review
Report Review

Hoping I have my original boxes included in my package
November 20, 2021
Updated review

Hoping I have my original boxes included in my package.

Date of experience: October 21, 2021

Fees are expensive
September 22, 2021
Previous review

Fees are expensive

Date of experience: August 23, 2021