Stackry has a rating of 4.4 stars from 20,674 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
Consolidation fee was a bit too much than what I expected, especially since most of my orders where place together from the someplace however Amazon decided to send them separately. Plus i think there needs more cheaper shipping options if I may have to stop using this stackry.
Storage fee continued to be charged after consolidation was requested. Delay in consolidating was at your end.
Surprisingly higher postage cost than my previous shipments.
Will reconsider before using this service again
Really helpful customer service team, quick responses as first time! Very quick at alerting to when your parcel arrives and its weight. Consolidation saved me a lot! But being honest more expensive than I had imagined- next time I will order lighter items
Consolidation resulted in the same weight and size of the parcel, and the same shipping rate, but I was still charged for it. Shipping rates only showed that the cheapest offer didn't include the possibility to ship liquids at the last possible stage.
Hi Theodora. Thank you for bringing this to our attention. I apologize we were not able to make the package smaller to save you on shipping. This occurs in some cases, where the original shipping box is the best fit. What we should have done is sent you an email that the package was not able to be repacked and refunded the repack fee. I have gone ahead and issued that refund to you. I will make sure your feedback is passed along to the appropriate department manager. Sadly, one of our carriers do not ship liquids. We list this information on the carrier selection page and on our shipping options page: https://www.stackry.com/en/stackry-shipping-options.
If using us in the future, please don't hesitate to send us a product link, so we can help determine if there will be any restrictions. We are available by phone, live chat or email at support@stackry.com.
Excellent until my latest issues with breakages where I received a heartless rude email from one of your managers which basically told me to shop elsewhere- have never been dealt with so rudely before
Stackry has not failed me in the few years I've signed on with them. Their prices are not the cheapest however given 1. There's no ongoing membership fee, 2. They consolidate, 3. A very helpful customer service 4. Tax free state address - there really isn't any complaints - you get exactly what you paid for. If you want to save a few pennies, you'll end up spending the time reading a lot of fine print and the costs will stack up anyhow. I have recommended this to all friends, you can use this link to get a $10 discount: https://www.stackry.com/register?referral=*******
These guys are really good at what they do. Stackry consolidated 6 boxes into one and only needed 36 hours to get the whole shipment into my hands in British Columbia in pristine condition, all for a reasonable price. Thank-you very much.
Flaky experience. Website not working, had to go through the pay/send cycle several times. Very frustrating and many hours wasted! If you have tech issues - put a note on your site and get a better sever farm
Having the opportunity for combined shopping and physical inspection prior forwarding to remote countries is great. However, Stackry has unique rules governing what they will mail such as pepper spray which is legal in my country and other products they avoid seem to be way over the edge of paranoia leaving me somewhat disappointed in the end. Service was excellent or would have rated it far less.
Stackry is an amazing mail forwarding company. Easy to use website that explains everything perfectly, fast consolidation and shipping, and products arrive in excellent condition. Now a loyal customer.
Not satisfied with the prohibited items policy. Leather pistol holster, is it considered a prohibited item, please reconsider or look for an alternative shipping company
غير راضي على سياسة المواد المحظورة. حافظة جلدية لمسدس هل تعتبر مادة محظورة أرجو أعادة النظر أو البحث عن شركة شحن بديلة
تأخير بتجهيز الشحنة نتمنى التحسن بالمستقبل
First try no shipping options, they only became available when I logged back on, also very expensive for such a small package, so I wont make a habit of buying things this way. Are larger packages more economical?
No complaints really, except that I didn't think that repackaging/consolidating meant throwing away individual boxes/wrapping/protection for the items. Probably saved me money in shipping weight, though, so satisfied overall. But if you buy fragile/delicate stuff then may need to let them know to keep the packaging.
Generally good/smooth, but the shipping costs were rather higher than anticipated this time around. Obviously variation expected based on weight/dimensions, but as an infrequent user, consolidation doesn't help me. I'll think twice before using again.
I tried to use their email support and it's been painful in terms of waiting for responses. They're much faster via chat during their business hours. System appears a little too strict and will not be using again.
First experience with Stackry. Forwarding 1 package today to get an idea of how cost effective and efficient the service is, but may bundle orders in feature. Seamless workflow and customer experience so far.
Simply put Stackry's processing speed is 5 days faster than comgateway. If you have a question you receive a forthright reply. My last shipment included two sets of ceramic bowls which were perfectly packed w extra bubble wrap. All 8 pieces arrived in perfect condition
Stackry did an excellent job of communicating an issue with my shipment that would have cost our company a considerable amount if they had not stepped in. Thanks for acting fast and helping us all keep freight costs low.
I'm really surprised how smooth this process went! Got the photo, gave the info, paid for shipping and boom on my door set in the same week! 10/10 recommend ( yeah shipping cost are a thing, you just have to deal with that)
Stackry provides a great service for when we want to buy specific products that don't ship outside the US. They hold your purchases carefully until you have everything you bought consolidated in one shipment.
Very well organized and reliable service.
Answer: The restrictions are on these types of items are dependent on what country you are shipping to. It is always best to check with your local customs office on what can be shipped before shopping in the U.S. The specific restrictions will vary by country. For example on your list perfume has the tightest restrictions which are based on the ‘flash point’ of the perfume. Vitamins and supplements are widely shipped but some countries have very tight restrictions on specific ingredients. Stackry will ship most items that eligible to be shipped to your home
Hi Yanikie,
We are very sorry you are not happy with our pricing. We strive to provide the lowest price possible for our customers. Can you please let me know the details or your shipment number so we can investigate further? Please email us at support@stackry.com.
Thank you, and I hope you have a nice day ahead.