Overview
Stackry has a rating of 4.4 stars from 20,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
First class service as always. Great help from the staff.
It took to long to receive my shipment and too many steps and delays and with very high price
It is an excellent experience do far I'm so happy with your support and how you make the process smooth and easy
So far so good! I will reserve full judgement until I get my tracking info, but Stackry have been smooth in notifying me of everything they needed to, and it looks promising and like I have finally found a solution to the age old problem of really wanting something and the shop refusing to post it over seas!
Some live chat people aren't as helpful as I'd like about the quality of some packages on arrival and one did arrive without my receipts
These guys never left you down. Items are always packaged beautifully, reliable, first class customer support and contact. Couldn't rate them any higher. A+
Been good, although not clear what 'keep invoices' means, you keep them, or the parcel keeps them? Assumed that by not ticking the invoices are removed.
Everything seems straight forward and smooth so far
Charles is awesome! Thank you from a fellow disc golfer!
I have used Stackry a couple of times to ship products that I can only buy in the US to Europe. The service is very smooth and easy to use but as ever I do wish it wasn't as expensive. Unfortunately the things I am shipping are only released a couple of times a year and sell out fast so it is hard to 'stack' goods and get the cost down that way.
Just painless and easy. It was door to door with no fuss. It was incredible!
Quick and professional. Great way to save money and get items from sellers that do not ship internationally
Hi Kieran. Thank you for the nice review! We appreciate your business.
So far so good.Shipped to stackry address no issues.Set up to ship to australia,no issues.costly postage from the states is always the case,but at least at this stage I can actually get what I need from the USA,which makes repairing my minn kota motor much cheaper than and quicker than sending my motor to the company in aus.Just waiting for stackry to ship,which hopefully occurs just as smoothly.
Great communication with this shipping experience. Parcel arrived before the shipping date which was a bonus also. Will use Stackry again
What a fantastic system that has saved me a lot of headaches.
Process was smooth but it's taking a long time to receive my order. Much longer than expected for the price of shipping.
I have been other international shipping services for years, but seeing that Stackry was well rated, I decided to give them a try. I was nothing but disappointed on my first order. They do not provide sufficient tools to properly setup customs invoices - I was unable to add my customs import code for my country, nor the correct HS codes or country of origin. They also don't take photos for consolidations. This led to significant additional import charges, and I was not able to rectify them in time. Furthermore, the online agent tool did not work, it just hung, and they took well over 24 hours to respond to my email, by which time it was too late. Stackry is fine if you just want to buy one item casually, but if you are a regular importer from the USA, find another service.
Hi Frank, We am very sorry to hear our services did not meet your shipping needs. We are truly appreciate your honest feedback. I see you raised these issues with client support and I am very sorry we are not able to accommodate all of your requests at this time.
Thank you and have a great day ahead.
Great service, all online, neat customer portal, everything well thought during the process and very clear at all stages. The only issue I had - very expensive shipping cost due to hazmat (batteries) in my case. So, if your product fall under hazmat category - check handling and shipping fees first.
Everything is great, only consolidation of packages takes a long time.
I've been beyond impressed with the service so far. It's so simple and efficient, and demystifies the whole process, thank you Stackry!
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Nawal. Thank you for your business and feedback. Sorry you were not happy with our services. Upon review of your account history, I see the shipment took 8 days to arrive to you including the consolidation. We always hope to achieve faster completion time, but due to many different circumstances, that isn't always possible. Compared to the rest of the industry, our pricing is very competitive, especially considering that we have no membership fees, no receiving fees, 0% US sales tax, and free storage on every one of your package for 45 days. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.