Overview
Stackry has a rating of 4.4 stars from 20,673 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stackry most frequently mention great service, shipping options and easy process. Stackry ranks 1st among Mail Forwarding sites.
Great service that is easy to use to have goods sent to Canada for those brands that don't sell internationally
Stackry is a fast and dependable company to ship products across the border to Canada when companies do not ship to us directly.
Excellent customer service and easy to use. Great rates too
Delighted with not just this shipment but every one. Always reliable, always quick and a great experience.
Great help, so useful for getting things from small sellers that won't ship internationally.
Does what it says on the box, very timely, very hassle free, will be using stackry for the foreseeable future when it comes to shipping things from the US to AUS
It seems fine, though I can't believe that the cheapest option to send a tiny package to Sweden is $32 🤔
So it is worth it for this package that they couldn't send internationally, but I won't be using it for other stuff as I had originally wanted to.
Hi Louise. Thank you for your review and feedback. We appreciate your business. Sorry to hear the price were higher than expected. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. You have free storage for 45 days, so you can gather your purchases and ship all together. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
So convenient, the fact stackry weighs the items so I don't have to estimate y shopping costs gives me great peace of mind. I'm in the UK and this makes items from USA so accessible when they don't ship here
Heather, thank you so much for taking the time to give us a review✔✔✔. We really appreciate your business and feedback. ❤️
I have waited a long time while my shipment was being prepared and I have not received any offers for the time I have waited that would make me satisfied.
In terms of shipping notice it was strange, sorry not the right word, different, rapid but strange, the time between receiving the notice and the tracking moving to NJ, was swift,
Largely good.
Disappointed about so-called bad address when USPS wouldn't allow me to list the locker number as a unit. Had this probllem twice
Why it takes a long time for a consultation?
This time the shipment is delayed, csn i know the readon why?
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Very quick and easy to buy items from the USA and have them sent to me in the UK. A brilliant service willI continue to use.
I Love using Stackry, it is so quick and easy to buy things from the USA, and am building a 50 year old US motorcycle so most of the available parts are there so this service is invaluable to me. Keep up the amazing work!
The best reship site on web super fast they will work you for items
Thanks
Tried 3 other sites and Stackry is the best
Perfect however shame that 5$ was added while every detail was in order
Really expensive for small items. No coupons work for i Canadians even though on the Internet, there are international codes. Otherwise, pretty impressed with the layout and step-by-step instructions.
Hi Sharee. Thank you for your honest feedback. We are very sorry to hear that you were not happy with the cost of our service. While we strive to keep prices low, international shipping is expensive and we try to keep our prices down by offering repackaging and consolidation services that can end up saving you a lot of money in the long run. Clients see the most value by consolidating multiple packages into one shipment to save on shipping versus sending smaller packages 1 by 1. Coupon codes expire, so in the future, please check in with customer service to see if the coupon code is a valid code. Also if you refer a friend to Stackry, you will receive a $10 account credit when that friend ships their first package. You can use these credits towards shipping. Go to "Affiliate program" on your dashboard to learn more. We hope you use our services again. ❤️ Please feel free to chat, call, or email us at support@stackry.com with any additional questions or concerns.
I am using the first time the stackry service. The communication was very poor.
I thought consolidation timing never mentioned its duration. And no one answered my question
Hi Habib. Thank you for your feedback. We are very sorry you are not happy with our service. Please accept our apologies for the delay with your consolidation. Due to a recent surge in package volumes, our typical consolidation time frame of 2-3 business days is taking closer to 3-5 days. The increase in volume along with Stackry being closed on the weekends has contributed to the delay. Please rest assured that we are actively addressing this issue and ensure we continue to provide the high level of service you expect. Upon review of your account history, I do show client support responded to your email, so I am sorry if you did not receive that reply. If you would like to discuss further, please email us at support@stackry.com attention to "Adel". We hope to gain your trust back. Thank you and have a great day.
I do think the prices are extremely high but it's an awesome way for me to get packages to Canada from the US when they don't ship here :) Customer service is helpful as well!
I'm regularly overcharged and cannot get a response from customer service. This will be my last order with Stackry
Hi Lisa, Thanks for the honest review. We are so sorry you were not happy with our pricing and our service. Upon review of your account history, I see client support responded to your recent email but there was no reply back. We would like to investigate your dissatisfaction further and see what we can do to help gain your trust back. Please respond back and we will look into this further. Thank you, and I hope you have a nice day ahead.
Stackry provides a great service to international buyers. Shipping it at reasonable cost with many options to choose from.
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- Nashua, NH, United States
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Business Highlights
- No membership or signup fees
- Consolidate packages to one shipment
- Shop any retailer in the U.S.!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Louise! Thanks for your kind feedback. We appreciate it. It looks like you gave Stackry a 1 star review overall, which indicates you are very dissatisfied with our service. Based on your comments, I think this was a mistake. If you do not mind updating your review, we would truly appreciate it! Thank you again for your business!