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How would you rate StabilityPro?
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New Jersey
1 review
9 helpful votes
Follow ERNIE H.
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Poor Customer Service
February 13, 2020

I wish I had read the reviews BEFORE I dealt with this company... I ordered Men's Belly Shaper ~2XL / Black and Men's High Waist Stomach Compression Briefs XXL / Black. They sent me a WHITE BRIEFS... Per their website guidelines,, I send TWO (2) emails asking for instructions how to return everything... NO REPLY, I called the customer support number. No human, they direct you to send an e-mail to *******@stabilitypro.com... I sent TWO emails... No Reply to date...

Date of experience: February 13, 2020
Virginia
2 reviews
2 helpful votes
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Stay away
May 31, 2020

I ordered a double compressser waist trainer. My order took almost a month before I received it and when the order came it wasn't the same as the picture. They offered 50% off any product when I return the product and provide them with a tracking. I returned the order and provided them with the tracking and I never heard back from them. They no longer return my emails. THEY ARE SCAMMERS AND THIEVES

Date of experience: May 31, 2020
North Carolina
1 review
0 helpful votes
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I ordered sweat vest on April 3rd 2020. I paid 12.99 for 3 day shipping. Ordered wasnt shipped out until april 8th 2020. I have tryed to contact company via facebook messenger and tryed to contact via their website but no way to contact them. Got an update today April 16th, 2020 saying my order will be here April 17th 2020. It has been 2 weeks not 3 days. Terrible company. Scam. Shipping is not accurate, BBB need to shut them down. I have filed a complaint with BBB against this company and contacted legal assistance. If my product is not what i ordered i will be seeking further action. If i would have read the reviews before placing my order i would not have ordered from them. DO NOT OREDER FROM THIS SO CALLED COMPANY!

Date of experience: April 16, 2020
Maryland
1 review
0 helpful votes
Follow Edy J.
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This company only allows exchanges and not returns because they know their products are poor quality and no one would want to purchase anything else from them after trying one item.
They also don't let you return anything that was on sale, yet all of their products have some type of sale or discount applied... another way to prevent giving refunds.
I ordered the premium 3 way clincher and it was a piece of garbage! Poorly made, the band across the top and bottom had no stretch but the entire middle part was stretchy which makes no sense. And when I tried it on for the very first time, a piece of plastic boning popped out through the top seam! And this was definitely due to quality and not because it was too small... I am an athlete with a pretty small waist already and just wanted this for extra cinching.
Everything about this item is cheap! Even the material is thin. Others I've purchased from other companies were way better than this but I couldn't remember where I ordered those from. And now it looks like it's gonna be tough to get a refund for ordering bad quality, poorly constructed stuff because of their terrible return policy. Will have to alert BBB cuz it doesn't even seem legal to not allow refunds.

Date of experience: March 16, 2021
Massachusetts
2 reviews
1 helpful vote
Follow Nicole D.
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I was trying to give StabilityPro the benefit of the doubt due to the pandemic but over 2 weeks later, I STILL HAVEN'T RECEIVED MY ORDER! I ordered a knee brace on April 16th and I could see through the "Arrive" app that on April 18th a shipping label was created and on the 19th it says "pre-shipping info sent USPS awaits item". There's been NO PROGRESS on my supposed shipment since then! I've emailed the company 3 times and called once with NO RESPONSE! I highly, VERY HIGHLY suggest that YOU DON'T ORDER ANYTHING FROM THIS COMPANY! If the company happens to reach out to me and apologizes because it was an error and I actually receive my order, I'd be more than happy to change my review!

Date of experience: May 1, 2020
Florida
7 reviews
8 helpful votes
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This company is not reputable. I could kick myself for not reading the reviews before making a purchase. I found them on Groupon and assumed that the company was reputable. While placing the order, it starting offering me duplicate items at a discount, when I got my receipt I noticed I had received 2 of the items I wanted and a 3rd of an entirely different size and color. I immediately contacted Stability Pro to correct the order. They responded by saying that they couldn't do that but offered to sell the item as new, meaning they said I would still receive the item, and I received a 50% off code towards my next purchase. When I received my order, there were only the 2 items not the third, nor was their an adjustment on my bill. To makes matters worse the items were nothing like the ad. Even though I ordered according to their sizing chart the item was 3 times too small. When I go on their website I see where they claim they don't do refunds only exchanges but not on sales items. So I spent $56.00 and I have nothing. I normally use paypal, but this time I used my debit/credit card. I'm hoping I have options to recoup my losses. I have reached out to this company but based on the reviews and recent experiences I don't hold out much hope for things to work out in my favor. What a ripoff. How are companies like this even allowed to remain in business?

Date of experience: July 1, 2020
Pennsylvania
1 review
0 helpful votes
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SCAM!
May 7, 2020

Wish I could rate StabilityPro "0" star. I paid for a Hip Brace, zero is what I received. I place my order several weeks ago and have not received it. StabilityPro has scammed me. They did not give me a way to track my purchase, so I called the number they have listed, however when I called, I did not get any communication from these thieves. They have a ghost voice mail, THEY WILL NOT CALL YOU BACK! They have a ghost chat option. THEY WILL NOT RESPOND TO YOUR ISSUES. Don't purchase anything from StabilityPro; sadly it's a scam.

Date of experience: May 7, 2020
Florida
2 reviews
16 helpful votes
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Poor comumication, poor service, lied about shippiing time. Refund policy is a night mare! After order 5 minutes they will not make changes, per thier policy, bad bad bad bad bad bad!

Date of experience: August 25, 2019
Florida
1 review
0 helpful votes
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Racism
June 16, 2020

When an acquaintance of mine reached out about an improper item being delivered an employee directly emailed back and called them the n word

Date of experience: June 16, 2020
California
1 review
4 helpful votes
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The people running this outfit and frauds and scoundrels. Stay away from it! Your order is likely never to arrive, as mine didn't.

Date of experience: April 6, 2020
Connecticut
1 review
0 helpful votes
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Scam artists
July 17, 2020

Bait and switch. Deceptive advertising. No customer service at all. No refunds ever. Do not buy anything from these bottom feeders.

Date of experience: July 17, 2020
Florida
1 review
5 helpful votes
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Scam
November 20, 2019

Bought a size up and the project does not fit. They refused a refund because it was on sale by $5 off, even though the site said easy returns.

Date of experience: November 20, 2019
New York
1 review
0 helpful votes
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Scam
May 26, 2020

Do not order rip off. They take double the amount out. No customer service. Will not answer phone or emails.

Date of experience: May 26, 2020
Arkansas
1 review
2 helpful votes
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Product defective
April 13, 2020

We ordered a digital thermometer and it does not work. I will tell everyone not to order from this company

Date of experience: April 13, 2020
Missouri
1 review
2 helpful votes
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Don't waste your money
February 23, 2020

I purchased a pink waiste trainer Received a plum looking color... THE PREODUCT IS VERY CHEAPLY MADE I TOOK IT OUT OF THE PACKAGE STRETCHED IT AND THE ZIPPER FELL OFF I KID U NOT... I DIDNT EVEN GET TO WEAR IT... they offered to send me a new one but said since they can't be sure I didn't wear it I would have to pay for shipping but the product could. It be returned as I used a coupon that they provided when I found the site smh. Needless to say I was just out of my money because I was definately not gonna pay another dime to get another one of throes paper thin flimsy waste trainers smh they should be ashamed of such a horrible designed product

Date of experience: February 23, 2020
North Carolina
1 review
2 helpful votes
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Total rip-off!
April 9, 2020

Never received the items I ordered. Do not order from this company! I don't know how a piece of s&$# company like stability pro stays in business!

Date of experience: April 9, 2020
Florida
1 review
0 helpful votes
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Scamming people
August 28, 2020

These people scamming unsuspecting customers never give them the money back garbage they should be out of the market

Date of experience: August 28, 2020
Florida
1 review
5 helpful votes
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DO NOT order from this awful company! Shoddy products and they are shady. So unprofessional in so many ways!

Date of experience: March 29, 2020
Ohio
1 review
1 helpful vote
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I had order on April 23 and didn't receive item. Tried to call the company they didn't answer I sent emails after emails and Facebook messenger after Facebook messenging It took them 1 1/2 months to finally Facebook messenger me back to tell me their are no refund when I didn't receive anything. I told them I was going through PayPal To have them help me refund my money so then they sent me merchandise after 2 months so they didn't have to refund my money even through I bought my merchandise somewhere else. I will say this if u buy from them u will lose your money and the merchandise wasn't what I order to and they didn't got away with scamming me. THEY REALLY ARE SCAMMERS. It's sad for a company to do that to people Never again with this company. I WOULD NOT EVEN GIVE THEM A 1 STAR

Date of experience: June 16, 2020
New York
1 review
0 helpful votes
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I'm giving them 1 star, for their skillful and cunning way of getting something for nothing. I ordered an item on May 1,2020. I did so mainly because their site claims to support our Vets. (My son served in the Air Force) In the middle of a global pandemic, I figured, I can do my part by buying something I can work out with, and still support our Vets. According to the tracking number, the item has been in Phoenix since I ordered it. (It is now May 6) They don't have a real customer service phone number. And they don't answer emails. It's all automated. Meaning... we will automatically take your money. No empathy or consideration for the consumer who is experiencing all sorts of anxieties. Add to that, giving someone permission to boldly steal your money. I ordered from them. I expected to receive the product they are peddling. It is after all, the American way. At this very pivotal moment in our history, I'm starting picture them in a little corner of their vermin infested basement, scamming unsuspecting customers... because only a f*****g rat would pull some s**t like that.
THEY SHOULD AT LEAST TAKE DOWN THE "WE SUPPORT OUR TROOPS/VETS" LOGO FROM THEIR FAKE SITE!

Date of experience: May 6, 2020

Overview

StabilityPro has a rating of 1.1 stars from 305 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with StabilityPro most frequently mention customer service, waist trainer and store credit. StabilityPro ranks 38th among Corsets sites.

service
46
value
47
shipping
45
returns
43
quality
42