Wel, I Received Half of My Order Fairly On Time, I am However, Still Waiting on a Console that I Ordered Way Back in November of 2021, and it is Now almost February of 2022. So I can say that I am only Half Pleased.
I been searching for months couldn't find head liner bows for my 71 Nova.
Well I found the right place SS396, I finally found what I was looking for.
I received my order but it was missing the El Camino parts catalog
I still would like the catalog but I have already paid $50.00 shipping charge
If it cost to ship catalog disregard
Purchased a molded headliner for a 73 Camaro I'm rebuilding and it doesn't fit. Worst customer service from grown-up ss396. My last purchase from them
Went on the website to order parts for my nova and they have what I need and they came in short order. I was pleased with the delivery time, can't wait to order more parts.
I received the correct part, and didn't have to wait too long for the part to arrive. I have twelve cars and my restoration parts have all come from this store.
The hole experience was effortless, all the people that I talked to were helpful and polite.
Like my experience ordering on your website, but you had backorder a part needed to install the sway bar (sway bar mounting brackets and bushings). Too long to complete my order.
You can order but you can't get nor send product.! How log dose I air?
Hi John,
Thank you for your feedback, and we apologize for the delay. The order verified from your review was placed on 8/8/24. The exhaust system in this order is shipped directly from our supplier to minimize lead times. However, the item we had in stock was shipped on the same day your order was placed.
We will be reaching out to the supplier to understand the delay and will update you as soon as we have more information.
We also see an order in our system from 6/21/24. However, most items on this order have been shipped as of 6/24/24. There are a few items on backorder that we anticipate will ship by the end of next week. We will ensure the balance of this order is shipped free of charge due to the delay and inconvenience caused.
Package was left on my front porch in the rain. Headliner was soaked needed threes days to dry.
Missing item from my order reverse light extension from firewall to trans
Great Company for Nova Owners! Received their latest catalog today and I can't wait to start looking for more parts.
They sent the part out quickly and it arrive with no issues. Their shipping was reasonable due to the size of the item. I would recommend them
I found all the products I was looking for and of good quality. Delivery was fast.
Thanks for the feedback, Ghyslain! We’re glad you found the products you needed and that the delivery was quick. We appreciate your support!
WAS ELATED TO GET ORDER IN A QUICK DELIVERY TIME. THESE ARE THE GAUGES THAT CONVERT FROM NOID LIGHTS TO GAUGES. WAS CATASTROPHICALLY UPSET TO FIND OUT THE GAUGES THEY SEND NOW ARE TOO LARGE TO FIT IN THE FACTORY HOUSING. IN ORDER TO INSTALL YOU MUST DESTROY THE BACK OF THE CLUSTER TO GET THE NEW GAUGES IN. WISH THAT WAS PART OF THE DETAILS ON THE WEBSITE. SO BUYER BEWARE. YOU WILL BE DESTRYINGTHE BACK OF YOUR CLUSTER TO INSTALL THESE GAUGES.
Hello Andy,
Our customers have installed this product many times and love the finished results. Installing any aftermarket part like this will ultimately require some modification. In some cases, these modifications can be minimal and sometimes extensive; however, in the end, the choice is yours to cut or not. This being said, you are correct that this information should have been present on the product page and we have since added it for better clarity in the future and appreciate your feedback. Lastly, as an option to not destroy your OE cluster, we recommend looking at IGH-66A-G (1966-1967 Chevelle Dash Gauge Housing Backing Plate With Gagues). We hope this helps and that you are as satisfied with the finished result as other customers have been in the past. If you have any additional concerns or want to return this product please reach out as soon as possible.
Thanks!
Very good customer service. Very good knowledge of the product.
Thanks for your feedback, Wayne! We’re glad to hear you had a great experience with our customer service and product knowledge. We appreciate your support!
Always the professional and meets expectations.Thanks
I would 100% order more parts from SS 396! Service and knowledge played a big part as it's important to get the correct parts
My experience with SS396 was excellent. The part that was ordered arrived in a timely manner. I definitely willing to purchase from this site again.
Absolutely the best, easy to navigate, and had nearly every part we needed. We were truely surprised. Thanks Ground Up ss396.
I did receive the parts I ordered in a timely fashion. Still waiting for one back order part to arrive.
Overview
Ss396 has a rating of 3.8 stars from 198 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ss396 most frequently mention and timely manner. Ss396 ranks 30th among Auto Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words, Jose! We're happy to hear that your experience was effortless and that our team was helpful and polite. We appreciate your feedback!