Overview
SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Doesnt have all of her information. She used to live in a house in detroit, and has her license which it doesnt show!
My only problem is being charged for 2mts, when I only got thru the 7 day free trial. I was only refunded 14.95
Searched my name and it showed that I had a Felony. I have never even been arrested in my intire life. I am a retired Deputy.
Ausom experience with you and your team. Thanks for your offer and I can now afford to pay for it. O in for fixed income and expenses get tuff.
It's good and so easy to use but this app need's to add a complete DOB and also shows the jobs too. It was direct and simple to use.
It's OK, I haven't been able to do as much as I want to so I can't give good feedback. I can't get rid of this pop-up either.
Dear Jocelyn
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Difficult to navigate. Inaccurate findings. It didnt even have her mother listed as a relative but her ex boyfriends mother was listed.
Dear Cynthia,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Alot of info is outdated. And some is just wrong like the family member section. I've never heard of alotof the people you have me linked to.
Couldn't find the person I was looking for until I looked up his father and I had the name, age, and city and state correct! Why is that
Dear Richard Wilt
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
It's good but I need driver's license number and you don't show license info at all
We appreciate your feedback.
Most informative on doing a search on a particular person. Very informetive in the topics searching for.
There r alot of errors in the warrants & arrests section, but the rest of the info seems pretty accurate.
Richard Barnett Sr. 79 no bankruptcy, or business partners. Barnett Oil Co. Operator, Construction Co. Performance Racing, Porche Racing, etc.
Spyfly has really worked for me. The website is easy to maneuver, everything is easy to read and pretty accurate.
Site freezes often. Site said no arrest warrant for my ex & he has been jailed with convictions 4x
Site said no judgements but he has many, etc.
Dear Gale Waters,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
There's not enough up to date info on whoever yr searching for, I searched myself and it wasn't even up to date on my info.
Very good site and I have use quite a few. I rank this about the same as Mugshotlook very good. I would recommend this site to people.
Amazing well detailed things in the search. And I lobe the info it shared
Thank you for the feedback.
Good I like it not cool how u force me to write a review I am pissed
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-831-9235. Thank You
STAY AWAY! The website is a total crap shoot, and a major scam! The information that was initially provided looked pretty promising, but when you use the "free" trial, the results are very limited and disappointing. There was also a lot of incorrect information that I came across in my searches. I decided to give it a shot because I figured I wouldn't be losing anything with a free trial... I was VERY wrong! I hope someone can find them a dictionary because it is evident they do not understand the meaning behind the word free... I was promised a free trial that would not charge anything to my card if canceled before the deadline. It did NOT turn out that way. I cancelled my membership within 48 hours of signing up (which was a battle of its own) while dealing with rude employees, "technical difficulties", and waiting on hold forever! Even after I was disappointed by those results, I would have been perfectly fine moving on with life, until I noticed the $30 charge on my account... and when I tried to resolve the issue, my account was not recognized, I was on hold for extended periods of time and patronized by the customer service employees. I was told my account was not charged at all, even though I was looking at the statement in front of me. They did refund most of my money and I was willing to yet again let it go because it was my fault for thinking this wouldn't be a scam. All was fine until I received ANOTHER $30 charge on my card... I hope nobody else has to deal with this crap-tastic service because nobody should have to waste HOURS of their time trying to correct the unauthorized charges and mediocre search results that will result from a "free trial".
Hello Kaitlyn,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. We apologize for any confusion but our site is not offered for free. Our service provides background check and public records nationwide; the service we offer allows our customers to perform unlimited searches and reports. Our company offers the service for a 7-day trial period but then does renew at our monthly rate unless cancelled.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team
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- San Diego, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sharon,
Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”