Kaitlyn M.

STAY AWAY! The website is a total crap shoot, and a major scam! The information that was initially provided looked pretty promising, but when you use the "free" trial, the results are very limited and disappointing. There was also a lot of incorrect information that I came across in my searches. I decided to give it a shot because I figured I wouldn't be losing anything with a free trial... I was VERY wrong! I hope someone can find them a dictionary because it is evident they do not understand the meaning behind the word free... I was promised a free trial that would not charge anything to my card if canceled before the deadline. It did NOT turn out that way. I cancelled my membership within 48 hours of signing up (which was a battle of its own) while dealing with rude employees, "technical difficulties", and waiting on hold forever! Even after I was disappointed by those results, I would have been perfectly fine moving on with life, until I noticed the $30 charge on my account... and when I tried to resolve the issue, my account was not recognized, I was on hold for extended periods of time and patronized by the customer service employees. I was told my account was not charged at all, even though I was looking at the statement in front of me. They did refund most of my money and I was willing to yet again let it go because it was my fault for thinking this wouldn't be a scam. All was fine until I received ANOTHER $30 charge on my card... I hope nobody else has to deal with this crap-tastic service because nobody should have to waste HOURS of their time trying to correct the unauthorized charges and mediocre search results that will result from a "free trial".