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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Florida
1 review
0 helpful votes
Follow Marjorie W.
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Some information is fairly accurate but addresses are outdated and poor reverse phone number search.

Date of experience: November 19, 2020
Kelli M. SpyFly Rep
over a year old

Dear Marjorie,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Tara G.
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Informative and does beat searching multiple sites for the same information. Provides enough data to enable a streamlined further detailed search.

Date of experience: May 27, 2020
Florida
1 review
0 helpful votes
Follow Areta K.
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Not up to date on address, drivers licenses, arrests, relatives, and there is no spouse anywhere.
I'm very disappointed with this site

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Pennsylvania
1 review
0 helpful votes
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A few repeated results in the criminal section, plus it only shows charges filed, not arrests and warrants.

Date of experience: September 1, 2021
Kelli M. SpyFly Rep
over a year old

Dear Richard,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
1 helpful vote
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Only does Twitter n email
May 21, 2021

Only does Twitter n email. The addresses and dates are in correct a lot of info is wrong. I ran myself.

Date of experience: April 21, 2021
Texas
2 reviews
0 helpful votes
Follow Abrazo A.
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Reports strangely omit info (ie
August 16, 2020

Reports strangely omit info (ie. Eviction records, etc.) readily available on internet search engines.

Date of experience: July 17, 2020
Kelli M. SpyFly Rep
over a year old

Dear Elizabeth Jurenovich

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Virginia
1 review
0 helpful votes
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Love it and it's good to have for rental scam and if property's are being rented from that landlord

Date of experience: May 27, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for your review, it's great to hear this type of feedback.

Washington
1 review
0 helpful votes
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This site is the real deal all facts are so correct I just found me ex and all her cheating emails

Date of experience: May 22, 2024
Yari C. SpyFly Rep
12 months ago

Thank you for your review, it's great to hear this type of feedback.

New York
1 review
0 helpful votes
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I went here for my old
Mugshot and it made me believe they'd have it and no they don't
False advertisement

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 21, 2019
Virginia
1 review
0 helpful votes
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Seems to be very accurate quick and convenient enjoyed my experience will suggest it to a friend.

Date of experience: June 6, 2024
Yari C. SpyFly Rep
11 months ago

We appreciate your review.

Indiana
1 review
0 helpful votes
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Several people that I know, their information is not correct

Date of experience: July 1, 2024
Yari C. SpyFly Rep
10 months ago

We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.

Ohio
2 reviews
0 helpful votes
Follow Barbara S.
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I found a lot of information about our next door neighbors. They moved in and a couple weeks later they waited until we were gone one day so they could actually steal or fence! When we asked him why, he said he didn't like it. He said he would replace it, we've been waiting for over 10 years and still no fence. Too bad we didn't sue him but we thought he was actually going to keep his word and we didn't want to make an enemy of our new neighbor. Later I found Spyfly and was amazed to learn about all the crimes he and his wife have committed. She has been convicted twice for credit card theft, charging over $5,000.00 and spending time in prison. Her husband was convicted of possession of meth a NUMBER of times but he wasn't old enough to have to spend time in prison. He was just lucky, stupid but lucky. How does one not learn to leave hard drugs alone when he knows the police are watching him. I'm Just glad, thanks to Spyfly, to know what to expect from them so we will be extra careful about leaving our house. All these 37 years we've lived in this house/town, we never had any trouble. Always loved all of our neighbors, and they always ended up becoming our friends. Some were older and ended up selling their homes, but nice people bought them. Now I will never feel good about what I thought was a safe, quiet little city. I wish they would sell their house to a nice young couple that aren't criminals. I have also been able to find friends that we lost track of over the years. So I really appreciate the help we've received from Spyfly, especially because we have actually been able to afford to keep the service for years, so long that I can't even remember how long.

Date of experience: August 16, 2021
Michigan
1 review
7 helpful votes
Follow ROSEALEE S.
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When you say it is free, why the $2 charge at the end of search? That isn't FREE then is it? Look at all these bad reviews too - WOW

Date of experience: April 9, 2016
Spy F. SpyFly Rep
over a year old

Dear Rosealee,
We are sorry for experiences and welcome the opportunity to resolve these issues. We do offer our service on an introductory trail basis and it does renew at a monthly rate unless cancelled. We do allow everyone to run search on our site to determine if the public record they are looking for is available. Once the consumer is able to verify the record is already on our site, they are then able to register with the piece of mind the record they are trying to locate is already present on the website. We would be happy to further explain if that is not clear, our customer service department is available at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We are always happy to help our customers. Please give us a call as we would love to resolve this situation to your satisfaction.
SpyFly Member Support

Tennessee
1 review
0 helpful votes
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You say he has no social media accounts and I know he has like a million of them cuz I've seen them on his phone

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 5, 2019
Kelli M. SpyFly Rep
over a year old

Dear Melissa,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Indiana
1 review
0 helpful votes
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They don't post updates on e-mail address and were they work or gun premits and other that list on this site. Phone numbers few reports.

Date of experience: January 18, 2021
Kelli M. SpyFly Rep
over a year old

Dear Cathy Campbell

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

South Carolina
1 review
0 helpful votes
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Information is wrong on everyone's lookup
September 18, 2024

Information is wrong on everyone's lookup. Wrong relatives, wrong number wrong address

Date of experience: September 8, 2024
Yari C. SpyFly Rep
8 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Washington
1 review
0 helpful votes
Follow Linda T.
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I looked up my dead husband and daughter and i wasnt listed under relatives how often is your onfo updated

Date of experience: November 21, 2020
Kelli M. SpyFly Rep
over a year old

Dear Linda,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Pennsylvania
1 review
0 helpful votes
Follow Monica R.
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You gave me no information that I couldn't get, I specifically requested social media info, but u don't produce what u offer no offense

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 3, 2019
Washington
1 review
0 helpful votes
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I would rate it higher but the software on the search side, cons- cant input multi states, no emplyment info. Cant search known email.

Date of experience: August 11, 2022
Texas
1 review
2 helpful votes
Follow Ceronsa M.
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Angela in customer support was VERY helpful. She went above the call of duty. I would recommend this site to ALL seeking for answers.

Date of experience: February 6, 2015