SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Some information is fairly accurate but addresses are outdated and poor reverse phone number search.
Not up to date on address, drivers licenses, arrests, relatives, and there is no spouse anywhere.
I'm very disappointed with this site
A few repeated results in the criminal section, plus it only shows charges filed, not arrests and warrants.
Dear Richard,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Only does Twitter n email. The addresses and dates are in correct a lot of info is wrong. I ran myself.
Reports strangely omit info (ie. Eviction records, etc.) readily available on internet search engines.
Dear Elizabeth Jurenovich
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Love it and it's good to have for rental scam and if property's are being rented from that landlord
Thank you for your review, it's great to hear this type of feedback.
This site is the real deal all facts are so correct I just found me ex and all her cheating emails
Thank you for your review, it's great to hear this type of feedback.
I went here for my old
Mugshot and it made me believe they'd have it and no they don't
False advertisement
Several people that I know, their information is not correct
We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.
I found a lot of information about our next door neighbors. They moved in and a couple weeks later they waited until we were gone one day so they could actually steal or fence! When we asked him why, he said he didn't like it. He said he would replace it, we've been waiting for over 10 years and still no fence. Too bad we didn't sue him but we thought he was actually going to keep his word and we didn't want to make an enemy of our new neighbor. Later I found Spyfly and was amazed to learn about all the crimes he and his wife have committed. She has been convicted twice for credit card theft, charging over $5,000.00 and spending time in prison. Her husband was convicted of possession of meth a NUMBER of times but he wasn't old enough to have to spend time in prison. He was just lucky, stupid but lucky. How does one not learn to leave hard drugs alone when he knows the police are watching him. I'm Just glad, thanks to Spyfly, to know what to expect from them so we will be extra careful about leaving our house. All these 37 years we've lived in this house/town, we never had any trouble. Always loved all of our neighbors, and they always ended up becoming our friends. Some were older and ended up selling their homes, but nice people bought them. Now I will never feel good about what I thought was a safe, quiet little city. I wish they would sell their house to a nice young couple that aren't criminals. I have also been able to find friends that we lost track of over the years. So I really appreciate the help we've received from Spyfly, especially because we have actually been able to afford to keep the service for years, so long that I can't even remember how long.
When you say it is free, why the $2 charge at the end of search? That isn't FREE then is it? Look at all these bad reviews too - WOW
Dear Rosealee,
We are sorry for experiences and welcome the opportunity to resolve these issues. We do offer our service on an introductory trail basis and it does renew at a monthly rate unless cancelled. We do allow everyone to run search on our site to determine if the public record they are looking for is available. Once the consumer is able to verify the record is already on our site, they are then able to register with the piece of mind the record they are trying to locate is already present on the website. We would be happy to further explain if that is not clear, our customer service department is available at 1-800-831-9235 between 5 a.m. to 9 p.m. PST 7 days a week. We are always happy to help our customers. Please give us a call as we would love to resolve this situation to your satisfaction.
SpyFly Member Support
You say he has no social media accounts and I know he has like a million of them cuz I've seen them on his phone
Dear Melissa,
Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
"Protect What Matters Most"
They don't post updates on e-mail address and were they work or gun premits and other that list on this site. Phone numbers few reports.
Dear Cathy Campbell
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Information is wrong on everyone's lookup. Wrong relatives, wrong number wrong address
We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
I looked up my dead husband and daughter and i wasnt listed under relatives how often is your onfo updated
Dear Linda,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
You gave me no information that I couldn't get, I specifically requested social media info, but u don't produce what u offer no offense
I would rate it higher but the software on the search side, cons- cant input multi states, no emplyment info. Cant search known email.
Angela in customer support was VERY helpful. She went above the call of duty. I would recommend this site to ALL seeking for answers.
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Marjorie,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"