SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
It doesn't show the real information about certain people That know for a fact have bad records. Not fair at all
My app keeps crashing every time I try to pull the report with updated info on a person we are monitoring.
Some information is not current, Liens past ten years and bankruptcy dismissals
Are showing up when it should be purged from records.
There is a problem with up to date information. It shows me as associate of Mickey Swinburne. We have been divorced 21 yrs. I don't like that.
Found MANY missed things on people I know. Including prison time and family members. Also wrong relatives.
Your account has been successfully cancelled
Dear Taylor Reynolds,
We are sorry to see you leave SpyFly. Per your cancellation request your subscription has been cancelled effective immediately.
Cancelled account details
Order number: 22736354
Full name: Taylor Reynolds
Email: Tayrey9819@gmail.com
Phone: 3046154799
Beware. Information provided was not accurate. Watch for end of trial period and cancel before that. Otherwise you get charged huge monthly fee.
Dear Tom, our information is what is publicly available or provided to us from our data providers. It is possible that information has not been archived at all or not correctly at times, we have no control over this. In addition, we make our terms and conditions extremely clear as we don't want anyone to be surprised by our monthly fees. We make cancelling extremely easy as you can do so in our automated system. Please call us at 1-800-831-9235 if we can offer you any additional service.
Would like to know type of relationship with relative if possible. Ex: Mother, Father, Spouse, etc..
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
Its a freaking joke it says free but at the end they want money really people need to stop found this
Hello Ruby,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. We apoligize for any confusion but our site is not offered for free. Our service provides background check and public records nationwide; the service we offer allows our customers to perform unlimited searches and reports. Our company offers the service for a 7-day trial period but then does renew at our monthly rate unless cancelled.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team
Your info is not up to date. I know the person has bought a new house and was arrested two weeks ago
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Thank you for helping look up sex offenders this allowed me to ensure my new home is a great area; Wonderful customer service.
This is a great website. Found information about my father that I was really needing. Thank u so very much.
Great very helpful. I found a lot out. Some people lied about their background. This helped me see who I'm letting in my circle
Great job on the site guys. I appreciate everyone whom helped design it because it's pretty easy to use!
I see a few items missing that should be on this profile such as marriages, divorces, other children, partners, etc.
Excellent tool for business, Company, health services, use this technology to help protect the consumers,
My own information is wrong. In fact i now get harrassed by credit agencies looking for a person with the same first and last name
Dear Pamela,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I know the people I'm looking to do a check on have been in trouble several times and it's not showing
Dear rodgeezy143@gmail.com,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Most of your information is correct. I was able to complete the tenants background check for my mom. Thank you...
This is the worst background check site I have ever used. It's basically useless. I'm actually mad at myself for wasting money.
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear Lannora,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"