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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Florida
1 review
0 helpful votes
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It doesn't show the real information about certain people That know for a fact have bad records. Not fair at all

Date of experience: November 29, 2022
Oregon
1 review
0 helpful votes
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My app keeps crashing every time I try to pull the report with updated info on a person we are monitoring.

Date of experience: February 16, 2021
Louisiana
1 review
0 helpful votes
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Some information is not current, Liens past ten years and bankruptcy dismissals
Are showing up when it should be purged from records.

Date of experience: December 26, 2020
Texas
1 review
3 helpful votes
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There is a problem with up to date information. It shows me as associate of Mickey Swinburne. We have been divorced 21 yrs. I don't like that.

Date of experience: April 10, 2021
Kelli M. SpyFly Rep
over a year old

Dear Lannora,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Maryland
1 review
0 helpful votes
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Found MANY missed things on people I know
January 25, 2020

Found MANY missed things on people I know. Including prison time and family members. Also wrong relatives.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 26, 2019
Kelli M. SpyFly Rep
over a year old


Your account has been successfully cancelled

Dear Taylor Reynolds,
We are sorry to see you leave SpyFly. Per your cancellation request your subscription has been cancelled effective immediately.

Cancelled account details
Order number: 22736354
Full name: Taylor Reynolds
Email: Tayrey9819@gmail.com
Phone: 3046154799

Virginia
1 review
8 helpful votes
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Beware
September 7, 2014

Beware. Information provided was not accurate. Watch for end of trial period and cancel before that. Otherwise you get charged huge monthly fee.

Date of experience: September 7, 2014
Spy F. SpyFly Rep
over a year old

Dear Tom, our information is what is publicly available or provided to us from our data providers. It is possible that information has not been archived at all or not correctly at times, we have no control over this. In addition, we make our terms and conditions extremely clear as we don't want anyone to be surprised by our monthly fees. We make cancelling extremely easy as you can do so in our automated system. Please call us at 1-800-831-9235 if we can offer you any additional service.

New York
1 review
0 helpful votes
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Would like to know type of relationship with relative if possible. Ex: Mother, Father, Spouse, etc..

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 11, 2019
Kelli M. SpyFly Rep
over a year old

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Alabama
1 review
5 helpful votes
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Joke
November 13, 2016

Its a freaking joke it says free but at the end they want money really people need to stop found this

Date of experience: November 13, 2016
Spy F. SpyFly Rep
over a year old

Hello Ruby,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. We apoligize for any confusion but our site is not offered for free. Our service provides background check and public records nationwide; the service we offer allows our customers to perform unlimited searches and reports. Our company offers the service for a 7-day trial period but then does renew at our monthly rate unless cancelled.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team

District of Columbia
1 review
0 helpful votes
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Your info is not up to date
January 29, 2020

Your info is not up to date. I know the person has bought a new house and was arrested two weeks ago

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 30, 2019
Kelli M. SpyFly Rep
over a year old



We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
2 helpful votes
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Thank you for helping look up sex offenders this allowed me to ensure my new home is a great area; Wonderful customer service.

Date of experience: September 16, 2014
South Carolina
1 review
3 helpful votes
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This is a great website
August 15, 2020

This is a great website. Found information about my father that I was really needing. Thank u so very much.

Date of experience: August 15, 2020
Delaware
1 review
0 helpful votes
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Great very helpful
June 9, 2022

Great very helpful. I found a lot out. Some people lied about their background. This helped me see who I'm letting in my circle

Date of experience: June 9, 2022
Colorado
1 review
0 helpful votes
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Great job on the site guys
June 29, 2021

Great job on the site guys. I appreciate everyone whom helped design it because it's pretty easy to use!

Date of experience: June 29, 2021
Texas
1 review
0 helpful votes
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I see a few items missing that should be on this profile such as marriages, divorces, other children, partners, etc.

Date of experience: January 3, 2020
Texas
1 review
0 helpful votes
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Excellent tool for business, Company, health services, use this technology to help protect the consumers,

Date of experience: January 4, 2023
West Virginia
2 reviews
0 helpful votes
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I just recently joined after cancelling my membership with BeenVerified and so far spyfly services has been excellent.

Date of experience: June 14, 2023
Washington
1 review
0 helpful votes
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My own information is wrong
January 28, 2021

My own information is wrong. In fact i now get harrassed by credit agencies looking for a person with the same first and last name

Date of experience: December 29, 2020
Kelli M. SpyFly Rep
over a year old

Dear Pamela,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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I know the people I'm looking to do a check on have been in trouble several times and it's not showing

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 24, 2019
Kelli M. SpyFly Rep
over a year old

Dear rodgeezy143@gmail.com,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Texas
1 review
0 helpful votes
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Most of your information is correct
June 15, 2023

Most of your information is correct. I was able to complete the tenants background check for my mom. Thank you...

Date of experience: June 15, 2023
Arizona
1 review
0 helpful votes
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This is the worst background check site I have ever used. It's basically useless. I'm actually mad at myself for wasting money.

Date of experience: February 8, 2023