business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Ohio
1 review
0 helpful votes
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This app is the best love it it's the best app ever. Yes I give this app 5 stars cause its really jus that good. Thanks spyfly ur the best

Date of experience: October 26, 2019
California
1 review
0 helpful votes
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Not all information are correct
June 11, 2021

Not all information are correct. Lots people listed are not related to me or known by me. Ridiculous!

Date of experience: May 12, 2021
Kelli M. SpyFly Rep
over a year old

Dear Anthony,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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So far it has given me a lot more information than any other trial I have done on any other site and I mean a lot more information.

Date of experience: October 13, 2019
California
1 review
0 helpful votes
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The information is not up to date on anyone that i checked on. Things that i know are facts are not listed on your site

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 14, 2019
Kelli M. SpyFly Rep
over a year old

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
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I wish I could type in information that I know that this site doesn't already have stuff that is updated

Date of experience: April 27, 2020
Pennsylvania
1 review
0 helpful votes
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Not showing criminal records and shows no drivers license, she has both. She also has concealed weapon license, shows none.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 14, 2020
Virginia
1 review
0 helpful votes
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Great info when available
July 12, 2024

Great info when available. Fast searching and up to date info

Date of experience: July 2, 2024
Yari C. SpyFly Rep
10 months ago

Thank you for your review, it's great to hear this type of feedback.

New Mexico
1 review
0 helpful votes
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It's great I love how easy it is to use and it's accurate and the most up to date app I've used

Date of experience: June 30, 2024
Yari C. SpyFly Rep
10 months ago

We appreciate your review.

California
1 review
0 helpful votes
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Alex in customer service was helpful and easy to understand. I was very helpful with the service I received.

Date of experience: January 13, 2021
Michigan
2 reviews
0 helpful votes
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So far I am a little overwhelmed with all the information. It's a little bit confusing with all the different options but so far so good

Date of experience: April 13, 2020
Kansas
1 review
0 helpful votes
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Tour information is out of date as far as addresses and phone numbers and completely useless as far as social media goes,

Date of experience: May 15, 2021
Kelli M. SpyFly Rep
over a year old

Dear David,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Nebraska
1 review
0 helpful votes
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No mugshots, not enough info, legal terms with no meanings, not enough info. Some Info not accurate, or doesn't go back far enough.

Date of experience: May 26, 2020
Kelli M. SpyFly Rep
over a year old

Dear Joe Neely,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

New Mexico
1 review
0 helpful votes
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There's been several things on here with several different people that is not accurate for me there is a lot that is not accurate

Date of experience: September 20, 2020
Illinois
1 review
0 helpful votes
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The information for Ronald Adams. Drivers license, Pilot license are not included. The information provided is not credible.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2019
Virginia
1 review
0 helpful votes
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Good I don't like surveys that force me to answer questions when.paying for a service

Date of experience: September 11, 2024
Yari C. SpyFly Rep
8 months ago

It's great to hear this type of feedback.

Indiana
1 review
0 helpful votes
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Would like it if it would show addresses from utility companies so it would include rental addresses

Date of experience: February 15, 2020
Alabama
1 review
0 helpful votes
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LOTS of errors and outdated information
August 23, 2022

LOTS of errors and outdated information. Still helpful, but I have spent over an hour eliminating false affiliations, residences, etc.

Date of experience: July 24, 2022
North Carolina
1 review
0 helpful votes
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Very interesting!
October 4, 2022

Very interesting! Thanks for having such an awesome website. I bet it's brought thousands of people to meet long lost family members.

Date of experience: October 4, 2022
Washington
1 review
0 helpful votes
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For 27$ a month feel like your falling short
April 14, 2020

For 27$ a month feel like your falling short. It's info I could gather without to much hassle just condensed and time saving

Date of experience: March 15, 2020
Texas
1 review
0 helpful votes
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It's been a great experience looking up my friends and people that I might need to be around in the future

Date of experience: October 14, 2021