SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Quick results and nothing extra to do just pay and research. Could have more in depth records though in regards to criminal histories
Does not reflect current data. No current phone number and the residential address is not up to date.
In checking my own file - only 1 correct relative out of several listed! Own daughter was not listed!
Addresses are all wrong and I have no idea who the majority of possible relatives and associates are
I ran my own name and people that I know the addresses were incorrect and some of the stuff was not updated
Dear Darlene,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
Background information did not include such basic info as date of birth or place of birth, which was the information I needed.
It is not accurate. Checking for a friend and he knew he had warrants but your site says zero. I will not trust this app and will not be using it.
Dear Marjorie,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I know for a fact that the people that I have looked up do in fact have a rest as well as criminal records and your report does not show this.
Dear Marie,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Hey, people! If you want a good service, you have to pay good money... To me spyfly would be better if they decreased the price...
Hello Dave,
Thank you for sharing your experience!
Thank you
SpyFly Customer Support Team
I found this website to be informal. It seaches quickly & provides correct information when I searched myself & life, long friends.
I really like this sit it hope me find what I'm looking for thank you so much and it hope me find my close friend and people that I love
Not really up to date information. I know the person i looked up has warrants and a Facebook and twitter account
Fantastic. Much more data and more accurate than other similar apps. Thanks SpyFly. The truth is better than the not knowing.
Refreshing to speak with someone with good English diction who is able to effectively resolve problem quickly.
They have all fake reviews on this website if you look on any other reputable website they'll have 1/5 stars
It would be nice if there were more info such as the drivers license and weapon license info we're current.
It has been a good experience with this, it was crazy when I looked me, myself, and I. It was a moment, and not just me.
Thank You,
Cindy Brookshire
I did a report on myself and it says I was convicted of posession of cocaine. I was never busted with any blow.
Dear Cody,
Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
Answer: Hi Kelly, Thank you for your question. We would be happy to assist you with locating an individual on our website. Our friendly member support team is available from 5:00 AM - 9:00 PM (PST). One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, its not guaranteed that the information has been digitally archived correctly by the court system so its possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available. Thanks again and please let us know if there is anything else we can do to assist. Spyfly Member Support Team
Answer: Hello Wallace, Thank you for your question, you can run a search on a website to see if the individual you are looking for is available before registration but registration must occur prior to viewing the detailed report. Thanks Spyfly Member Support Team
Answer: Hello Elizabeth, We are sorry to hear you are having trouble logging into the website, we would be happy to assist you on this matter. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 or send us an email to support@spyfly.com and we can reset your password for you and confirm you are able to access your account. If for some reason a representative or a supervisor is not available, simply leave us a detailed message and we will get back to you as soon as possible. We thank you for the opportunity to resolve this situation to your satisfaction.
Answer: Hello A. G., We are sorry you are experiencing these difficulties and would be happy to help you with this issue. Please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-831-9235 and any one of our friendly member support reps will be happy to assist you. If for some reason a representative is not available, simply leave us a detailed message and we will get back to you as soon as possible. Thank You
Dear David
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"