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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Maryland
1 review
0 helpful votes
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Quick results and nothing extra to do just pay and research. Could have more in depth records though in regards to criminal histories

Date of experience: January 21, 2020
Arkansas
1 review
0 helpful votes
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Does not reflect current data
January 27, 2020

Does not reflect current data. No current phone number and the residential address is not up to date.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2019
Idaho
2 reviews
1 helpful vote
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In checking my own file
April 13, 2020

In checking my own file - only 1 correct relative out of several listed! Own daughter was not listed!

Date of experience: April 13, 2020
Florida
0 reviews
0 helpful votes
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Addresses are all wrong and I have no idea who the majority of possible relatives and associates are

Date of experience: December 19, 2021
Kelli M. SpyFly Rep
over a year old

Dear David

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
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I ran my own name and people that I know the addresses were incorrect and some of the stuff was not updated

Date of experience: March 1, 2021
Kelli M. SpyFly Rep
over a year old

Dear Darlene,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

New Jersey
1 review
0 helpful votes
Follow Lyle D.
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Background information did not include such basic info as date of birth or place of birth, which was the information I needed.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 14, 2020
Arkansas
1 review
0 helpful votes
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It is not accurate
October 16, 2021

It is not accurate. Checking for a friend and he knew he had warrants but your site says zero. I will not trust this app and will not be using it.

Date of experience: September 16, 2021
Kelli M. SpyFly Rep
over a year old

Dear Marjorie,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
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Most annoying is leaving the page to pull info to enter and it logs you out and you have to start over. Give it a minute or two before logging out.

Date of experience: April 8, 2022
Texas
2 reviews
0 helpful votes
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I know for a fact that the people that I have looked up do in fact have a rest as well as criminal records and your report does not show this.

Date of experience: July 22, 2020
Kelli M. SpyFly Rep
over a year old

Dear Marie,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Singapore
2 reviews
0 helpful votes
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Good
September 11, 2017

Hey, people! If you want a good service, you have to pay good money... To me spyfly would be better if they decreased the price...

Date of experience: September 11, 2017
Spy F. SpyFly Rep
over a year old

Hello Dave,
Thank you for sharing your experience!
Thank you
SpyFly Customer Support Team

Nevada
1 review
0 helpful votes
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I found this website to be informal
August 17, 2022

I found this website to be informal. It seaches quickly & provides correct information when I searched myself & life, long friends.

Date of experience: August 17, 2022
Virginia
1 review
2 helpful votes
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I really like this sit it hope me find what I'm looking for thank you so much and it hope me find my close friend and people that I love

Date of experience: November 21, 2014
Missouri
1 review
0 helpful votes
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It's more accurate than most but still current information is questionable and criminal history, business information, & court history, is missing.

Date of experience: March 5, 2020
Michigan
1 review
0 helpful votes
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Not really up to date information
August 11, 2020

Not really up to date information. I know the person i looked up has warrants and a Facebook and twitter account

Date of experience: July 12, 2020
California
1 review
0 helpful votes
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Fantastic
December 21, 2021

Fantastic. Much more data and more accurate than other similar apps. Thanks SpyFly. The truth is better than the not knowing.

Date of experience: December 21, 2021
Ohio
2 reviews
69 helpful votes
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Refreshing to speak with someone with good English diction who is able to effectively resolve problem quickly.

Date of experience: October 30, 2019
West Virginia
1 review
0 helpful votes
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100% fake reviews
July 28, 2023

They have all fake reviews on this website if you look on any other reputable website they'll have 1/5 stars

Date of experience: June 28, 2023
Iowa
1 review
0 helpful votes
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It would be nice if there were more info such as the drivers license and weapon license info we're current.

Date of experience: December 18, 2021
Georgia
1 review
0 helpful votes
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It has been a good experience with this, it was crazy when I looked me, myself, and I. It was a moment, and not just me.
Thank You,
Cindy Brookshire

Date of experience: October 28, 2023
Tennessee
1 review
0 helpful votes
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I did a report on myself and it says I was convicted of posession of cocaine. I was never busted with any blow.

Date of experience: September 22, 2021
Kelli M. SpyFly Rep
over a year old

Dear Cody,

Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”