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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Oregon
2 reviews
0 helpful votes
Follow Laura I.
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I am not listed as relative of my children and data base shows my dead son as still living. So far im getting my dollars worth i guess

Date of experience: June 19, 2021
Kelli M. SpyFly Rep
over a year old

Dear Laura,

We received your message but we're not exactly sure what you wish for us to do in order to help you. We have verified that you do have an active membership with SpyFly but please clarify how we can help you.

We look forward to supporting you as a member and helping you secure your information and keep your kids safe. If you have any additional questions or wish to cancel your membership please reply to this email or contact us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Arkansas
1 review
0 helpful votes
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It's okay some info is missing and a lil bit inaccurate but for the most part correct I'm not complaining for a $1 trial I'd say it's okay

Date of experience: July 29, 2020
Nebraska
1 review
0 helpful votes
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So far so good just wish it showed more due to the fact that I looked up family members that I know have a criminal history and it doesn't show up.

Date of experience: November 25, 2022
Arizona
1 review
0 helpful votes
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Doesn't have exactly what I'm looking for i. E
February 27, 2020

Doesn't have exactly what I'm looking for
I. E. driving record says nothing found and I know she has a license for a fact.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2020
Minnesota
1 review
0 helpful votes
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This site is very reliable to use, it's quick to pull your information and I would recommend it to all my friends and family.

Date of experience: February 11, 2020
California
1 review
0 helpful votes
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The info provided doesn't go far enough back and doesn't provide the info I'm looking for, i. E., place of birth, schools attended, etc.

Date of experience: January 6, 2021
Kelli M. SpyFly Rep
over a year old

Dear Matthew,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Washington
1 review
0 helpful votes
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I'm discovering some interesting things about a certain group of people around me. Some of it normal and good and some of it embarrassing

Date of experience: February 25, 2024
Daniel R. SpyFly Rep
over a year old

We appreciate your review.

Virginia
1 review
0 helpful votes
Follow Susan V.
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I have looked up many people and 3 of them I know have numerous arrests and they are not shown on your report.

Date of experience: December 25, 2023
Georgia
2 reviews
0 helpful votes
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Excellent rapid service on each occasion when I use this service.

Date of experience: June 4, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for your review, it's great to hear this type of feedback.

Tennessee
1 review
0 helpful votes
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Because you guys don't know hardly anybody I put names in that I know have record is definitely say no can't find them got you guys suck

Date of experience: October 5, 2021
Kelli M. SpyFly Rep
over a year old

Dear Joseph,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

New York
1 review
0 helpful votes
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So far it's ok
January 18, 2023

So far it's ok. But doesn't show all information. And it's easy information that you can get from Google

Date of experience: January 18, 2023
Ghana
1 review
0 helpful votes
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I can't find address and phone numbers when I search. Is something wrong please? Please reply to me immediately

Date of experience: September 14, 2021
Kelli M. SpyFly Rep
over a year old

Dear Felix,

Please call us 5 a.m. to 9 p.m. (Pacific Time) 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

In case you weren’t aware, Spyfly is the internet’s most complete background check service making it fast, easy and safe for people to find and learn the truth about anyone. We aggregate billions of public records into a single, easy to use interface and manage this information with cutting edge technology.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.

You can also run targeted searches to find out if there are sex offenders living near your loved ones. You can create a 5 mile protection zone around your home, empowering you to monitor sex offender activity in your neighborhood and up to 3 other locations anywhere in the country where your family or loved ones spend time. We then send immediate email alerts when a new sex offender registers within any of your monitoring zones.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

New Jersey
1 review
0 helpful votes
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Thank you..
January 31, 2022

Thank you. Spy fly is the most consistent with correct information I have found across many platforms. Thank you?

Date of experience: January 31, 2022
Colorado
1 review
0 helpful votes
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Your information is incomplete and out of date
November 16, 2019

Your information is incomplete and out of date. I know for a fact of missing information beyond year 2000

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 17, 2019
Kelli M. SpyFly Rep
over a year old


Refund Confirmation

Dear Tina Payne,
A refund of 2.00 was applied to your credit card on 10/17/2019 7:27 AM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

Nevada
1 review
0 helpful votes
Follow Della O.
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I don't think the information is complete
November 3, 2019

I don't think the information is complete. There are criminal records I know about that are not reported here.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 4, 2019
Kelli M. SpyFly Rep
over a year old

Dear Della Bustamante,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.

Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

New Jersey
1 review
0 helpful votes
Follow Joyce Y.
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I am pleased with with your program and my ability to get the information needed to locate a friend.

Date of experience: October 24, 2019
West Virginia
1 review
0 helpful votes
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I enjoy the website wish there was a app for this site best information I could find is on this site thank you

Date of experience: July 30, 2022
Texas
1 review
0 helpful votes
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I found absolutely ever speck of dirt those bastards had been sweeping under the rug, and am absolutely hyped I paid the 2$

Date of experience: April 12, 2020
Missouri
1 review
0 helpful votes
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Some of the information is incorrect
March 25, 2023

Some of the information is incorrect. Or not there. It would be nice if there was away to up date it, correct it.

Date of experience: February 23, 2023
Arizona
1 review
0 helpful votes
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Everything I have needed to know has been shown to me in black and white. I thank SpyFly for showing me the truth.

Date of experience: January 21, 2020