Overview
SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.
Easy to use but details aren't very specific. Still requires research on other sites on other paying sites
Very extensive reports and so far I have been able to find family members that wouldnt show up on other sites
I haven't used spyfly for a while. Getting reaquainted was very helpful. The people who helped me were wonderful.
The person I am looking up is a known felon... but you have no criminal records?
Would lkke my $1 back
I'm looking for arrest info on a person that I know was arrested because, my childbailed him out of jail but, you're not showing it
Dear Lori B.,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Best info finder on a individual that I've ever came across.
"Cudos SpyFly"
You got your stuff together
I've been on this site, for about 2hours. And have found life altering results, new family... absolutely criminals!
Love this app some if the information isnt true or is someone elses in your name but i use it to reconnect with an old lost friend
Not all reports are there, made sure spelling was correct and everything else but some didnt have a report
I'm trying to find an order of protection we had against this person in 2011, filed in Cook County, and renewed in 2012, and I can't find it.
Dear Alexandrine Lyons,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
Information states zero criminal records wich i know is false. I okayed for this to get details on the criminal record
Dear Kristen,
Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I finally got a piece of mind I found what I was looking for and thanks to you guys I appreciate it it's awesome
When it says log in for new information on some one, it dose not show any thing new or I just cant find IT?
Nice u guys are always accurate and efficient with ur searches
Thank you for your review, it's great to hear this type of feedback.
I tried Spyfly myself and found it way behind in their information. I had to
Tell THEM it was old and not updated.
Hello Ruby,
We are sorry to hear you had a negative experience with our website. We would be happy to assist you in this issue. One thing that you should be aware of is that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for may not be publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system so it’s possible that your data is not available yet. For some people this is a good thing because negative information might be difficult or impossible to find. It's also possible that someone could have suppressed (had removed) information from being publicly available.
Please call our friendly member support team at 800-831-9235 and we will make sure to resolve this situation to your satisfaction.
Thank you
SpyFly Customer Support Team
It didn't pull up but 1 record and the person I checked I know has 3-4 in fact when I did it again it pulled up a different one but only 1 at a time
Dear Robert Edie
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The SpyFly Support Team
"Protect What Matters Most"
I love this site. Its had the most up to date and extensive information of any site I've used.
We appreciate your feedback.
What a great website! Very entertaining. Much appreciated.
We appreciate your review.
The info on here is not right, Also I can not find my grandmother, I tried her maiden name and her married name and still nothing
Dear Rachel,
Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that there is information missing or inaccurate, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.
As our company is not the source of this information, we are not able to change or modify it in anyway. If you would like to correct information, please contact your local public record's office, county clerk, or the court system in your area to update your records.
Please note every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.
We look forward to helping you protect your family with our service and our benefits.
The SpyFly Support Team
“Protect What Matters Most”
Not accurate and if I'm paying money it should be spot on this doesn't have hardly anything
Our goal is to achieve customer satisfaction for all our members and apologize if you did not have a good experience. Please call us at 1-800-831-9235 and we would be happy to resolve this situation for you. Thank you
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- San Diego, CA, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Vicky Bouffioux,
A refund of 1.00 was applied to your credit card on 10/13/2019 1:28 PM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.
We sincerely hope that this refund has resolved this matter to your satisfaction.
The SpyFly Team