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SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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California
1 review
0 helpful votes
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Wow!
June 22, 2024

Wow! Can't believe what I've found. This site has a ton of info.

Date of experience: June 12, 2024
Yari C. SpyFly Rep
11 months ago

We appreciate your feedback.

North Carolina
1 review
0 helpful votes
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On Henry Strevy there were no arrest records
January 27, 2020

On Henry Strevy there were no arrest records. On Sylvia searcy there were incomplete arrest records.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 28, 2019
Kelli M. SpyFly Rep
over a year old

Dear Sylvia Searcy

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 5 a.m. to 9 p.m. 7 days a week. At 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
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Sucks!
June 12, 2020

Sucks! Not worth the dollar. I ran myself and couldn't b more wrong. What info they did have witch isnt much

Date of experience: April 4, 2020
Missouri
1 review
0 helpful votes
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I'm not ssd's sure if he is n Cape g..
April 4, 2020

I'm not ssd's sure if he is n Cape g. I'm his wife and iv got cancer try ing to let him know

Date of experience: April 4, 2020
Oregon
1 review
0 helpful votes
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Some info not up to date yet
Deeper scan would be nicer
Update more often e n

Date of experience: June 8, 2024
Yari C. SpyFly Rep
11 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.

Virginia
1 review
0 helpful votes
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Thank you so much!
December 15, 2023

Thank you so much! I found my only true love again! Thanks to you we are back in each others arms!

Date of experience: December 15, 2023
Washington
2 reviews
0 helpful votes
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So far I'm finding out a lot of information on me I had no idea was out there or even remembered

Date of experience: May 2, 2020
Texas
1 review
0 helpful votes
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Not sure yet have not had enough time to figure it out. Found the right person a lot of wrong info

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2019
Arizona
1 review
0 helpful votes
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There is a lot of info I already know that is not reflected in these reports, they are weak at best

Date of experience: December 29, 2020
Kelli M. SpyFly Rep
over a year old

Dear Joshua,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Oregon
1 review
0 helpful votes
Follow Tonya T.
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I paid for a trial.and this gave me none of the info I needed and shows nothing where it should.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 13, 2019
Kelli M. SpyFly Rep
over a year old

Dear Tonya,

Thank you for your question. Please be aware that our site includes billions of data elements that are available in our national database. If you are not seeing information on our site, then that means that the data you are looking for is not publicly available. So, even if you are positive that something occurred, it’s not guaranteed that the information has been digitally archived correctly by the court system or governing agency so it’s possible that your data is not yet available. For some people this is a good thing because negative information might be difficult or impossible to find.

In addition, every county processes their data differently and sometimes there are delays. As a member, you will be emailed with an update when any information on the people that you are monitoring changes. This way you will always be the first to be alerted.

One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend you run a check on yourself and your loved ones so that you know what information is publicly available, you might be surprised and some of the information might not be correct. In addition, you can monitor up to four people at a time so if any information changes in our database on the people you choose to monitor, you get an email alert updating you of that change.
We hope this addresses your concern. If you have any questions, please reply to this email or call us at 800-831-9235 from 5 a.m. to 9 p.m. PST 7 days a week and our friendly member support staff will be happy to assist you.

We look forward to helping you protect your family with our service and our benefits.

The SpyFly Support Team
“Protect What Matters Most”

Colorado
1 review
0 helpful votes
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So far its been a great experience I would like a little bit more in depth report for free trial

Date of experience: December 29, 2019
California
1 review
0 helpful votes
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Its been great!
May 3, 2021

Its been great! I know what to expect for the next few months and it is very important to me

Date of experience: May 3, 2021
Indiana
1 review
0 helpful votes
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Its ok
November 19, 2019

Its ok. But i searched my own self and there are tons of things not correct or not showing up...

Date of experience: November 19, 2019
Georgia
2 reviews
0 helpful votes
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Excellent rapid service on each occasion when I use this service.

Date of experience: June 4, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for your review, it's great to hear this type of feedback.

Missouri
1 review
0 helpful votes
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Totally great just wish i could know for sure you not finding a warrant means I dont have one!

Date of experience: December 16, 2019
California
1 review
1 helpful vote
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I like it so far I definitely get more details than any other site I've used in the past

Date of experience: January 21, 2021
Georgia
1 review
0 helpful votes
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Ran a check on my younger brother
February 14, 2020

Ran a check on my younger brother. He has an extensive arrest record. He come up with no arrests.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 15, 2020
Indiana
1 review
0 helpful votes
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I don't know how to start my second person search!
September 30, 2020

I don't know how to start my second person search! What button to push. The first one was easy.

Date of experience: August 18, 2020
Kelli M. SpyFly Rep
over a year old

Dear Billy Neeley,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Nevada
1 review
0 helpful votes
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Everything I needed to know about the people that is around my kids daily is right here! Love it!

Date of experience: January 20, 2022
Maryland
2 reviews
0 helpful votes
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Information is worthless phone numbers not right, no driver license information I'm cancelling

Date of experience: May 27, 2024
Yari C. SpyFly Rep
12 months ago

We are sorry to hear this feedback; we update our website constantly and report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.