business logo of SpyFly

SpyFly

Overview

SpyFly has a rating of 4.2 stars from 7,880 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SpyFly most frequently mention great app, good info and phone numbers. SpyFly ranks 3rd among Background Check sites.

service
17
value
23
shipping
8
returns
10
quality
23
This company responds to reviews on average within 5 days
How would you rate SpyFly?
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Kansas
1 review
0 helpful votes
Follow Martha J.
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I expected more personal detail about the person that I was looking up.

Date of experience: May 25, 2024
Yari C. SpyFly Rep
12 months ago

We appreciate your review; we report on all information we have available. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction.
Thank you.

New York
1 review
0 helpful votes
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Very informative but missing some info off of people...
June 11, 2024
Updated review

Very informative but missing some info off of people background.

Date of experience: June 1, 2024
Yari C. SpyFly Rep
11 months ago

It's great to hear this type of feedback.


Very informative but missing some info off of people...
June 11, 2024
Previous review

Very informative but missing some info off of people background.

Date of experience: June 1, 2024
North Dakota
1 review
0 helpful votes
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VERY HELPFUL SO THAT I DON'T HAVE TO KEEP BRINGING UP THE PAST. HOPEFULLY THE INFORMATION IS ACCURATE

Date of experience: May 10, 2022
Colorado
1 review
0 helpful votes
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When I push an email address it doesn't pull up the social media accounts that is with it.

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 8, 2019
Kelli M. SpyFly Rep
over a year old


Dear Jeremy Mouton

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Martin W.
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This shows almost nothing i can just google name and ill get more information
I want a refund

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 12, 2019
Kelli M. SpyFly Rep
over a year old


Refund Confirmation

Dear Martin Ramirez,
A refund of 1.00 was applied to your credit card on 10/12/2019 12:58 PM. Depending on how your bank processes these refunds, it may take between 2- 5 business days for this refund to appear in your bank account.

We sincerely hope that this refund has resolved this matter to your satisfaction.

The SpyFly Team

Oklahoma
1 review
0 helpful votes
Follow Mallory L.
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I'm pissed bc I cant find any drivers license numbers! Or even the day the person was born

Date of experience: December 9, 2021
Kelli M. SpyFly Rep
over a year old

Dear Mallory

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Kentucky
1 review
0 helpful votes
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Has what i am looking for would like to know if he has ever been married or divorced

Date of experience: January 14, 2020
Nevada
1 review
2 helpful votes
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This does not include any of my work history and I was at my job for 16 yrs.

Date of experience: May 11, 2020
Illinois
1 review
0 helpful votes
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Your information is so old and not up to date it is a waste of money with ya'll...

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2020
Kelli M. SpyFly Rep
over a year old

Dear Donna,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Arizona
1 review
0 helpful votes
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I was totally caught off guard by what I found out about my closest people. Had no clue.

Date of experience: November 28, 2021
Washington
1 review
0 helpful votes
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Lovely, you could do better by adding day of birth to the complete date of birth.

Thank you.

Date of experience: May 29, 2024
Yari C. SpyFly Rep
11 months ago

Thank you for your review, it's great to hear this type of feedback.

South Carolina
1 review
0 helpful votes
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Two charges on my profile aka recieving stolen property and alcohol under 21 are extremely false I've never even been in OH

SpyFly attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2020
Kelli M. SpyFly Rep
over a year old

Dear Matt White,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Lori F.
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Interesting..
June 4, 2024

Interesting.to look up my family members.no I'll will involved.

Date of experience: May 25, 2024
Yari C. SpyFly Rep
12 months ago

It's great to hear this type of feedback.

Arkansas
2 reviews
0 helpful votes
Follow Shirlene N.
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Finding incorrect info or inconsistency in what I am looking for.

Date of experience: May 25, 2024
Yari C. SpyFly Rep
12 months ago

We are sorry to hear this feedback; we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-831-9235 in order to resolve this situation to your satisfaction

Illinois
1 review
0 helpful votes
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Works great..
June 3, 2024

Works great. Found all the info i was looking for. Thank you

Date of experience: May 24, 2024
Yari C. SpyFly Rep
12 months ago

Thank you for leaving us this review.

Oregon
1 review
0 helpful votes
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Background checks now a days are very important and $2 is very reasonable for peace of mind

Date of experience: November 2, 2019
Pennsylvania
1 review
0 helpful votes
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Perfectly happy
January 13, 2022

Perfectly happy. Best service in 30 years of using a search engine for this purpose. A lifesaver.

Date of experience: January 13, 2022
Mexico
3 reviews
0 helpful votes
Follow Brianna W.
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Some out dated information
If you are going to charge for this service get up to speed

Date of experience: September 8, 2022
North Carolina
1 review
0 helpful votes
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So far so good
April 11, 2020

So far so good. A lot of information is found on this site compared to the others.

Date of experience: April 11, 2020
Arizona
1 review
0 helpful votes
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I like the info layout it's the site navigation and mobile app that needs user friendly stability

Date of experience: January 30, 2023