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Spreadshirt

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Virginia
2 reviews
3 helpful votes
Follow Tara A.
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Terrible quality. Paid almost $50 and got a flimsy print I could've created for $5 using an iron-on sheet purchased from Michael's. The lettering on the last line of text even dips. Low quality black cotton shirt picks up every piece of lint possible. VERY disappointing!

Date of experience: December 20, 2024
Peru
11 reviews
8 helpful votes
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Terrible customer service
December 16, 2024

The customer service is terrible. Specialists respond with huge delay. And when I get a response, it is useless. So the customer service specialist literally says "back off I have no time for you".

Date of experience: December 16, 2024
Netherlands
1 review
0 helpful votes
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Bad customer service
November 21, 2024

Extremely expensive (ordered a romper), super bad quality. We couldn't give this present to the parents and had to buy something else. Customer service was really bad. Will never order here again and do not recommend to other customers.

Date of experience: November 21, 2024
Oregon
7 reviews
7 helpful votes
Follow Kathy G.
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I joined this site a while ago as a creator to try and sell some t-shirt designs on the site. Spent my own free time creating and uploading them. Sold some shirts and "made money" off them supposedly. Then once I go to actually collect my money, there's no way to get it! I've tried putting in my banking info at least 10 times and every single time it claims the info is incorrect, even though I've literally gone to my bank to confirm its 100% the right iinformation. Contacted SS support and got a couple useless emails telling me to double check my info, with no actual help. A glitch on the site shouldn't mean you're stealing money from me. A support agent should actually figure out a way to get me the money I'm legally entitled to. It should be top priority to follow the law. These people are thieves who don't care about the creators that keep their site alive. Considering taking legal action against them for keeping my money.

Date of experience: August 22, 2024
Canada
1 review
3 helpful votes
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I was charged over $80 in taxes, fees, brokerage fees in addition to the high shipping costs for an order of less than $300. I will never use this company again. Be forewarned-just because spreadshirt uses ".ca" it doesn't mean anything.

Date of experience: September 8, 2023
Florida
1 review
0 helpful votes
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Materials are horrible
They advise different levels and I paid for the better material but is horrible and feel like wearing sand paper
My 8 yr old won't wear the sweatshirt either is so course and hurts to wear.

Also after the first wash all shirts and sweatshirts words have faded and started to come off already
Very disappointing

Date of experience: May 4, 2023
Canada
1 review
3 helpful votes
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Spreadshirt gave me a total of roughly $400 for my invoice for 20 shirts. They then showed me there was a $75 one time shipping fee. The total invoice was roughly $475. This is okay. After i paid and made the order, they then conveniently hit you with A 175 DOLLAR HIDDEN FEE because i live in canada. Not once through out the entire check out process was a fee this large mentioned. If a hidden fee is almost half of the invoice price, it should be mentioned as such in the invoice. Their customer support department was also a complete joke where only 1 of the 8 members i had to speak to spoke semi coherent non broken english. The entire refund process took over a month, and it wasnt even a 100% refund. Stay away from these scam artists at spreadshirt

Date of experience: September 17, 2023
Florida
1 review
1 helpful vote
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I purchased 3 t shirts for the first time from spread shirts, but unfortunately was not crazy about the workmanship or quality of the tshirt themselves. The prints are cool but the colors tend to be dull and non-vibrant. Will probably not purchase tshirts from this store with a $33 dollar price point per T shirt. If they improve on the materials and colors I would consider purchasing from them based on the tshirt designs.

Date of experience: May 24, 2023
Canada
1 review
2 helpful votes
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Terrible printing
January 16, 2024

I ordered a sweatshirt for Christmas, the quality of the sweatshirt is okay, color and size were true to the picture, however the printing was terrible. It faded after one wash, and after 3 washes it's almost all gone and destroyed. I would never recommend this website to anyone and will never but anything here again.

Date of experience: January 16, 2024
Canada
1 review
3 helpful votes
Follow Nathalie A.
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Changed the price in the cart after the fact. The price in the cart was different than the receipt emailed to me.
Then there is duty and tax and IMPORT fees ( if you live in Canada!) and it is not cheap.
Plus the shirts ( reg) are on the bigger side of things, quite long!
Not worth it!

Date of experience: November 28, 2023
Canada
1 review
0 helpful votes
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MISLEADING - EXTRA CHARGES
July 1, 2024

MISLEADING & NOT CANADIAN! They call themselves "Spreadshirt Canada" and their website is a.ca website, and they even charge in Canadian Currency. But that's all deliberately misleading. The last order arrived with an extra $120 in Duty, taxes, brokerage, and COD charges.

They give a cut-and-paste line about "oh, that's your government that charged that, not us" but they clearly should not be using a.CA website, and clearly should not be using CAD$ transactions with a Canadian Flag on their shopping cart - they are perfectly happy to trick people into thinking they are Canadian. Lot of other option (such as RedBubble) would be a much better deal and RedBubble would print and ship from inside Canada.

Date of experience: July 1, 2024
Canada
1 review
10 helpful votes
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Waited weeks with no real tracking.
I'm a logistics manager for my company and no way we'd accept this type of tracking service.
Customer service just sends a generic email and also says we the customer have to contact customs if there are issues
I read that FedEx will charge a duties fee. So I am expecting that
As for the shirts they already look faded. The blacks are not black and the whites are grey
Vistaprint does the same quality work but at least charges proportionately...

Date of experience: July 13, 2021
Canada
1 review
1 helpful vote
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Meh.
September 20, 2023

Damn, some of yalls reviews scared the $#*! outta me lmao. I've never custom ordered clothing before and I found Them first and didn't really look at reviews until all was said and done and then I seen all these! Well I've received the package and I can honestly say... I didn't fight with anything, the fabric is nice and soft, it fits well, the print looks great, the color I wanted was a charcoal grey so the color was dull but that's what I wanted so I can't say much on if the bright colors are vibrant(they probably arent lets be honest haha), my main concern was that it was ridiculously priced? Especially in import fees. And I will find cheaper for the future lol but overall for me personally, wasn't horrible.

Date of experience: September 19, 2023
Connecticut
1 review
13 helpful votes
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First they send me the wrong T-shirt, one that is not even close, different color, logo, but get the size right. It took several emails on there part to decide that they would just refund my money instead of just sending me the shirt I ordered. Hell, I would have even returned the wrong shirt they sent but they didn't ask for it back. Anyway it's been a week and I haven't received the refund yet so I filed a dispute with the CC company.

Date of experience: May 5, 2020
Canada
1 review
5 helpful votes
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I have ordered a few times from this company. The order I received today has had to be one of the worst if not worst experiences I have had yet with this company. There is a 50/50 chance they will either get your order right (i. E. ship entire order with nothing missing, ensure what you paid for is what you are getting in regard to no graphics skipping production line, or colours, contrast, sharpness being way off). See photos and decide for yourself before you place an order. Customer service is where you are not the customer and the representative is - they are right and you are wrong. When you hang up and call back to speak with a supervisor games are played where the representative doesn't answer the phone and/or emails are ignored. Definitely would not recommend.

Date of experience: March 31, 2021
Australia
1 review
0 helpful votes
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Crap service
April 20, 2019

Been waiting for my full order for ages now, I'm sick of the auto responding emails, it takes them 24 hours to get back to you, not even properly understanding what your saying. Absolute crap service. If there was an option to give it a 0 I would.

Date of experience: April 20, 2019
Marie-Luise W. Spreadshirt Rep
over a year old

Hi Savio,
I'm very sorry to hear that. We take full responsibility for the delivery of your order and are happy to find a solution with you should your order not arrive within the promised timeframe. Just check your shipping confirmation for the Estimated Time of Arrival and if that has passed please reach out to us so we can find a solution with you.
And if waiting times for email bother you, don't hesitate to give us a call. It'll be much quicker then.
I'm looking forward to hear from you so we can address this quickly.
Thank you,
Marie

Canada
1 review
5 helpful votes
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Garbage
July 19, 2021

Never again will I purchase from spreadsheet. Poor quality and screenprinting comes off after a few washes. When addressed them they said sorry about your luck. $3000. 00 of shirts and sweaters for the garbage. Embarrassing to hand out to employees or customers.

Date of experience: July 19, 2021
Canada
1 review
2 helpful votes
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Didnt get anything
January 18, 2019

I placed an order November 23,2018. It's January 18,2019 and I haven't received anything either. They insist its the "postal strike" but I ordered something else from the US and it shipped via Canada Post within a week after ordering. What a let down.

Also, why is there no option to leave a review on google? Hmmm

Date of experience: January 18, 2019
Marie-Luise W. Spreadshirt Rep
over a year old

Hello Ava,
We are very sorry to hear it took so long for your package to arrive. Unfortunately, the postal strike really did have quite a dramatic impact on our delivery times. It didn't affect all shipping providers and all packages the exact same way, but we did get several reports from customers even in January still. It's just as frustrating for us than it is for you and we understand your disappointment. We of course take full responsibility for your package and are happy to compensate you if it got lost during shipment. Please reach out to our Customer Service team with your order number, so we can solve this quickly. The email is service@spreadshirt.com.
As for the reviews, we don't restrict any review platforms, so you are free to share your view wherever you prefer and we are grateful for the feedback so we can improve further. By the way, our official review page you'll find on Trustpilot.
Best regards,
Marie
Spreadshirt Customer Service

Colorado
1 review
15 helpful votes
Follow Michael K.
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It just took a while for me to get the text sizing right; had to start over a few times. The finished product is great because I can view it in different color combos you may not have thought of. T shirt is very good quality and was delivered in 2 -3 days. I tried Zazzle before this and Spreadshirt is 10 X better.

Date of experience: September 20, 2020
New Jersey
2 reviews
2 helpful votes
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Spreadshirt is great if you want to add a quick store to your site that will enable you to have shirts, other apparel, mouse pads, mugs, etc with your logo on it. They do all the fulfillment. I've used them on 4 sites already. Very cool.

Date of experience: August 21, 2018

Overview

Spreadshirt has a rating of 1.3 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spreadshirt most frequently mention customer service, tracking number and credit card. Spreadshirt ranks 391st among T Shirts sites.

service
40
value
36
shipping
38
returns
26
quality
33
This company does not typically respond to reviews
+14