• Spreadshirt

Spreadshirt

Overview

Spreadshirt has a rating of 1.7 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Spreadshirt most frequently mention customer service, tracking number, and credit card problems. Spreadshirt ranks 449th among T Shirts sites.

  • Service
    35
  • Value
    32
  • Shipping
    34
  • Returns
    23
  • Quality
    29

This company does not typically respond to reviews

Positive reviews (last 12 months): 7.1%
Positive
1
Neutral
1
Negative
12
12
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I called Spreadshirt customer service and was told to bad so sad.
How would you rate Spreadshirt?
Top Positive Review

“Spreadsheet has great service”

Amber B.
1/13/23

Spreadsheet fulfilled my order exactly as promised, and even offered a refund when my mistake was made on a first set of shirts. I highly recommend.

Top Critical Review

“Terrible printing”

Mariana F.
1/16/24

I ordered a sweatshirt for Christmas, the quality of the sweatshirt is okay, color and size were true to the picture, however the printing was terrible. It faded after one wash, and after 3 washes it's almost all gone and destroyed. I would never recommend this website to anyone and will never but anything here again.

Reviews (102)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user marianaf47
1 review
1 helpful vote
January 16th, 2024

I ordered a sweatshirt for Christmas, the quality of the sweatshirt is okay, color and size were true to the picture, however the printing was terrible. It faded after one wash, and after 3 washes it's almost all gone and destroyed. I would never recommend this website to anyone and will never but anything here again.

Tip for consumers:
Terrible quality

Products used:
Sweatshirt

Service
Value
Shipping
Quality
Thumbnail of user michaelk2261
1 review
15 helpful votes
September 21st, 2020

It just took a while for me to get the text sizing right; had to start over a few times. The finished product is great because I can view it in different color combos you may not have thought of. T shirt is very good quality and was delivered in 2 -3 days. I tried Zazzle before this and Spreadshirt is 10 X better.

Thumbnail of user amberb1017
1 review
1 helpful vote
January 13th, 2023
Verified purchase

Spreadsheet fulfilled my order exactly as promised, and even offered a refund when my mistake was made on a first set of shirts. I highly recommend.

Service
Value
Shipping
Returns
Quality
Thumbnail of user georgea1467
1 review
1 helpful vote
December 18th, 2023

-order never delivered and got back
-they never replied to emails
-no money back
- 0 stars company!

Service
Value
Shipping
Returns
Thumbnail of user natsport10
1 review
1 helpful vote
November 28th, 2023

Changed the price in the cart after the fact. The price in the cart was different than the receipt emailed to me.
Then there is duty and tax and IMPORT fees ( if you live in Canada!) and it is not cheap.
Plus the shirts ( reg) are on the bigger side of things, quite long!
Not worth it!

Thumbnail of user pawelt1
1 review
5 helpful votes
March 20th, 2023
Verified purchase

Stay away from spreadshirt! I am a self employed artist that uploads my own designs to spreadshirt for sale. The problem with spreadshirt is the design rejection, one day they accept the design and than 7 days later they will reject it for BS reasons. Than they give you penalties for rejected designs and reduce your visibility to buyers. It's crazy how they treat us for measly 3 usd! Please take your business elsewhere! I'll change this design when things improve!

Service
Value
Shipping
Returns
Quality
Thumbnail of user vicn21
1 review
3 helpful votes
June 22nd, 2022
Verified purchase

Spreadshirt is the worst printing company that exists today. Do not even try it. Almost nothing they have on their site is ever available AND they'll tell you it is, only to tell you WEEKS later that it isn't. I have no idea what they claim to do but it's not business. It sucks to pay so much only to have NOTHING in return. Their customer service team is the most incompetent team ever. They'll send you tons of emails that have absolutely nothing to do with your order. Worst experience EVER shopping online.

Thumbnail of user darwinkel
1 review
3 helpful votes
June 9th, 2023

Good service, fast reaction on my mail and a quick delivery of a nice t-shirt. I don't ask for more.

Service
Shipping
Quality
Thumbnail of user scotth2561
1 review
0 helpful votes
September 8th, 2023

I was charged over $80 in taxes, fees, brokerage fees in addition to the high shipping costs for an order of less than $300. I will never use this company again. Be forewarned-just because spreadshirt uses ".ca" it doesn't mean anything.

Products used:
Memorial photo zipper bags.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ericm1332
1 review
9 helpful votes
July 13th, 2021

Waited weeks with no real tracking.
I'm a logistics manager for my company and no way we'd accept this type of tracking service.
Customer service just sends a generic email and also says we the customer have to contact customs if there are issues
I read that FedEx will charge a duties fee. So I am expecting that
As for the shirts they already look faded. The blacks are not black and the whites are grey
Vistaprint does the same quality work but at least charges proportionately...

Service
Value
Shipping
Quality
Thumbnail of user israelg96
1 review
0 helpful votes
May 4th, 2023

Materials are horrible
They advise different levels and I paid for the better material but is horrible and feel like wearing sand paper
My 8 yr old won't wear the sweatshirt either is so course and hurts to wear.

Also after the first wash all shirts and sweatshirts words have faded and started to come off already
Very disappointing

Thumbnail of user chase.
1 review
1 helpful vote
September 20th, 2023
Verified purchase

Damn, some of yalls reviews scared the $#*! outta me lmao. I've never custom ordered clothing before and I found Them first and didn't really look at reviews until all was said and done and then I seen all these! Well I've received the package and I can honestly say... I didn't fight with anything, the fabric is nice and soft, it fits well, the print looks great, the color I wanted was a charcoal grey so the color was dull but that's what I wanted so I can't say much on if the bright colors are vibrant(they probably arent lets be honest haha), my main concern was that it was ridiculously priced? Especially in import fees. And I will find cheaper for the future lol but overall for me personally, wasn't horrible.

Products used:
men's sweaters

Thumbnail of user jakob.h
1 review
0 helpful votes
June 21st, 2023
Verified purchase

I paid $40 for expedited shipping but the merchandise still arrived a couple of days late rendering them useless. I asked for a partial refund which was declined.

Service
Value
Shipping
Returns
Quality
Thumbnail of user scivids1
1 review
1 helpful vote
September 17th, 2023

Spreadshirt gave me a total of roughly $400 for my invoice for 20 shirts. They then showed me there was a $75 one time shipping fee. The total invoice was roughly $475. This is okay. After i paid and made the order, they then conveniently hit you with A 175 DOLLAR HIDDEN FEE because i live in canada. Not once through out the entire check out process was a fee this large mentioned. If a hidden fee is almost half of the invoice price, it should be mentioned as such in the invoice. Their customer support department was also a complete joke where only 1 of the 8 members i had to speak to spoke semi coherent non broken english. The entire refund process took over a month, and it wasnt even a 100% refund. Stay away from these scam artists at spreadshirt

Tip for consumers:
Spreadshirt is a joke scamming hard working canadians and small businesses. Please be careful

Products used:
None. Had all 20 shirts shipped back

Service
Value
Shipping
Returns
Quality
Thumbnail of user clarew57
3 reviews
0 helpful votes
June 30th, 2020

The shirt I ordered for my husband was good quality and fit true to size (purchased back in May 2019)

Thumbnail of user heatherc426
1 review
20 helpful votes
May 11th, 2020

The quality of their printing is sub par, and they don't respond when you question this. I can't believe that a company this well known gets away with terrible printing & no liability. They don't do a white print under colours so the colours just fade into the material & aren't bright. Sweaters are also pilled & don't look new. Terrible terrible mistake using spreadshirt.

Thumbnail of user avap2
4 reviews
21 helpful votes
January 8th, 2016

I found this site looking for running gear. Found some funnyyyy stuff! "A" for creativity. The prices are decent, but when you add shipping too it's a bit much for a shirt. I would give 5 stars if they had free shipping or some sort of deal regarding that.

Thumbnail of user heidig256
1 review
1 helpful vote
October 1st, 2022
Verified purchase

Nothing was wrong with our spreadshirt order and my son was absolutely thrilled to have one of his drawings on a t-shirt! Everything was effortless. Shipping was pretty quick also even for my son who could not wait to get his hands on it. We've had the shirt for a good while now and it is still holding up great wash after wash. My son wears it a lot. I make sure to wash it inside out as recommended. I do put it in the dryer but not on a high heat. The colors of his design came out perfectly and just like I had made them in my graphic software. The only fault was ours in picking the color of the shirt. It looked greener on the website and more blueish green when it arrived. We will order again with his design and be more careful about the shirt color in the future. The included photo shows the design still looking great even after months of washing and drying.

Products used:
T-shirt and a sticker

Thumbnail of user rh743
1 review
1 helpful vote
December 9th, 2022

I oredered a sweatshirt at 4:30 pm, realized that night that the sweatshirt I ordered was a zip up, wanted to change to a pullover, called the next morning at 7:45am and they told me no changes can be made, its already in production. Very doubtful. It states right on their order confirmation page "click here to make changes or cancel". Incredibly poor customer service.

Service
Returns
Thumbnail of user andreac1476
1 review
1 helpful vote
March 22nd, 2023

I accidentally ordered the wrong size in a hoodie. They sent me out a new one at no extra charge. They were so nice. The shipping was super fast and they answered the call right away.

Products used:
Hoodie

Service
Value
Shipping
Returns
Quality
Thumbnail of user pilarc19
1 review
4 helpful votes
May 25th, 2022

I think this is the first negative review I leave in my life. My order never arrived and they do not provide a tracking number with a standard delivery. The only solution was to refund the money or they can give you a voucher to purchase it again (and wait another 20 days). The express delivery is 30 pounds and they do not cover it. Not suitable if your t-shirt if for a certain event or present. Girls from the customer attention service were nice though.

Tip for consumers:
They do not provide a tracking number, items usually get lost (they told me it is quite frequent)

Products used:
t-shirt

Service
Value
Shipping
Returns
Thumbnail of user donj370
1 review
0 helpful votes
September 8th, 2023

Another "WOKE" company that is going to go broke.
I guess they haven't watched enough companies fail.
See ya Spreadsh*t!

Tip for consumers:
Another "Woke" company that will go broke.
They do not respect freedom of speech.
Thanks Spreadsh*t!
DEFINITELY not recommended.

Products used:
None.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesc6423
1 review
0 helpful votes
May 24th, 2023

I purchased 3 t shirts for the first time from spread shirts, but unfortunately was not crazy about the workmanship or quality of the tshirt themselves. The prints are cool but the colors tend to be dull and non-vibrant. Will probably not purchase tshirts from this store with a $33 dollar price point per T shirt. If they improve on the materials and colors I would consider purchasing from them based on the tshirt designs.

Products used:
Tshirts

Service
Value
Shipping
Quality
Thumbnail of user melanier406
1 review
2 helpful votes
June 17th, 2022

I don't often give a review on products I purchase but I saw so many bad reviews of this website, I thought I'd give my own personal opinion. I read a lot of reviews saying shipping took forever, the quality of the clothes was awful, and some people were charged duty upon arrival. I had none of these issues. My confirmation email said my order would be here between June 14-June 28 (I ordered May 24th) and I got it in a June 14. The quality of our shirt was good and the customization was perfect. I wasn't charged any fees when my order was delivered and I live in Canada.

Service
Value
Shipping
Quality
Thumbnail of user anaw47
1 review
21 helpful votes
June 12th, 2020

They sell used shirts and recycled shirts. The shirts had a smell. This is a waste of money. You will do better going to your local store and finding print to iron on. Will be posting another with photos. I've emailemailed and called and after 2 weeks no-one has called or emailed me back. What really sucked is that I referred others and the same thing has happen to them with the old smelly shirts. I will make sure they all send in a review with photos. I will be uploading photos soon.

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From the business

Create custom t-shirts, personalized shirts and other customized apparel at Spreadshirt. Print your own shirt with custom text, designs, or photos.

Company Representative

Thumbnail of user marieluisew
Marie-Luise W.
Typically does not respond to reviews

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1.7
102 reviews
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