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Spreadshirt

How would you rate Spreadshirt?
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Washington
1 review
21 helpful votes
Follow Ana W.
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They sell used shirts and recycled shirts. The shirts had a smell. This is a waste of money. You will do better going to your local store and finding print to iron on. Will be posting another with photos. I've emailemailed and called and after 2 weeks no-one has called or emailed me back. What really sucked is that I referred others and the same thing has happen to them with the old smelly shirts. I will make sure they all send in a review with photos. I will be uploading photos soon.

Date of experience: June 12, 2020
Texas
1 review
2 helpful votes
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Order never shipped
August 24, 2022

Ordered a sticker through them as it was $1 cheaper than others I found online. A single sticker was all I ordered, so it should have been a quick and easy transaction. Paid $7.56 for it and within a day or so, received an email saying it was shipped. Checked the tracking number and it never seemed to get picked up. A few days later, still the same status, so I emailed them to find out what was going on. They assured me it was shipped and it should arrive soon. 3 weeks later, I still never got it. They said it was shipped, but again the tracking number didn't indicate it was even dropped off at the post office. 4 weeks elapsed before they finally gave me a refund. Complete waste of time and a joke of a company.

Date of experience: August 24, 2022
Canada
1 review
2 helpful votes
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Lies and misleading
December 15, 2020

I ordered t shirts to test. 6 specifically. After paying shipping and taxes i thought tht was it. 190$ later i get a fedex bill of 76$! I already paid shipping and tax and the website says its from canada. Do not waste ur time on this website.

Date of experience: December 15, 2020
Canada
1 review
3 helpful votes
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I paid for international premium shipping to my house. After waiting for multiple weeks I got a call from FedEx saying that I would have to pick up my order from a warehouse. On top of that I needed to pay double the original shipping fee in duties. I can't believe I was charged so much for shipping and had to pay triple the original price. Also, Spreadshirt never emails you when to pay duties, instead FedEx calls you at random times, and if you're too late they send the shipment back to SpreadShirt. Ordering and customer service was a nightmare.

Date of experience: April 21, 2022
Australia
1 review
20 helpful votes
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The quality of their printing is sub par, and they don't respond when you question this. I can't believe that a company this well known gets away with terrible printing & no liability. They don't do a white print under colours so the colours just fade into the material & aren't bright. Sweaters are also pilled & don't look new. Terrible terrible mistake using spreadshirt.

Date of experience: May 11, 2020
Illinois
1 review
17 helpful votes
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I have never experienced a company with such horrible customer service! The customer rep became frustrated and just hung up when asked a question she had no logical answer. I called back and she hung up without even answering the phone. They act as if they have a monopoly on this service offering. Very sad.

Date of experience: April 29, 2020
Canada
1 review
2 helpful votes
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I will never order from this company again. Not only was my delivery late, but I now have to go drive 35 minutes to go pick it up now AND have to pay $20 in import fees which I was not made aware of at the time of ordering……haven't seen the quality yet but can only imagine with how this has gone so far

Date of experience: May 31, 2022
Canada
1 review
2 helpful votes
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Would have gave a zero rating if there was the option. I just received a FedEx bill for $87! The cost for "International shipping" at the time of my order was $39.99, which is pretty hefty however I was okay with paying as it stated it was for "international shipping" and I figured that was all I would have to pay. Nowhere did it mention I was going to receive another shipping fee for duties and tax 1 month later. I called Spreadsheet however they did not provide any solution. They only proceeded to tell me that these fees were out of their control. Maybe they should mention this before someone places an International order?! The cost of my item was $200 and I've now paid $126 in shipping fees for a 4.6lbs parcel. Crooks.

Date of experience: January 25, 2021
Switzerland
1 review
0 helpful votes
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Placed and order with premium delivery and paid extra for it. When I got the email letting me know when the t-shirts would arrive, it said 6 days later than what I paid. For.
I called Spreadshirt support and received zero help. They said it was not their problem.
Never again.

Date of experience: April 24, 2018
California
1 review
26 helpful votes
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Wondered why my custom tee shirt gift was late. Checked with Spreadshirt - they say "nothing we can do, its out of our hands. It was shipped USPS Priority just like you paid for!) - so I checked with Post Office. Not only was it NOT shipped Priority for the $11.89 I paid, it was shipped marked Priority for $4.52 and Post Office said its stuck somewhere because the postage was wrong for the package. This tshirt was for a grandsons graduation and I gave myself three weeks to get it here on time. Now it looks like its going to be sent back to Spreadshirt for their mistake. Not buying from these guys again.

Date of experience: June 14, 2018
Washington
1 review
1 helpful vote
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Needed to make a change
December 9, 2022

I oredered a sweatshirt at 4:30 pm, realized that night that the sweatshirt I ordered was a zip up, wanted to change to a pullover, called the next morning at 7:45am and they told me no changes can be made, its already in production. Very doubtful. It states right on their order confirmation page "click here to make changes or cancel". Incredibly poor customer service.

Date of experience: December 9, 2022
Canada
1 review
5 helpful votes
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Not in canada
December 15, 2020

Ordered 6 t shirts to test out sizes and quality. Eventually i wanted to order in bulk. The shipping is a scam if u go with the cheaper shipping it will cost u way more in duties because they are in US even tho the site states. Ca.
So by taking the cheaper and faster shipping (common sense) it will cost way more. For example my order was 170$ plus 20 shipping so it was 190$. The fedex person didnt ring but left a note saying i owed 76$ in duties. This goes from 190+76= 266. My order was 170 and with tax shipping and duty fees (there not actually in canada) it came out to 266 un expectingly. Customer service was rude and not much help. I hope this information helps someone save some cash in the future. Avoid this site.

Date of experience: December 15, 2020
Canada
1 review
25 helpful votes
Follow J C.
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Like most other reviews you will read here, I too ordered a shirt from spreadshirt on May 15th. I was sent a FedEx tracking number however, my package number seems to be linked to 2 orders being tracked - 1 that has been "in transit" in Newark NJ since May 21 and one that has been "in transit" in Mirabel Quebec since June 10! I live in Ontario! When I reached out to customer service, no one responds. It has been 5 days already. Be warned - stay away and save your money!

Date of experience: June 16, 2020
Ohio
1 review
1 helpful vote
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I accidentally ordered the wrong size in a hoodie. They sent me out a new one at no extra charge. They were so nice. The shipping was super fast and they answered the call right away.

Date of experience: March 21, 2023
Canada
5 reviews
42 helpful votes
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They Stole Money
August 21, 2020

This company stole money from my credit card. My purchase was invoiced and paid in full. They then proceeded to add a random purchase/charge of almost 70.00 to my credit card. They stole 70.00 and then pretend to not know what happened but yet do not return the stolen money. Beware!

Date of experience: August 21, 2020
New York
1 review
21 helpful votes
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I ordered an item through their online website since April 17th. It is now April 29th, and no item had been received.! When I contacted them they told me that they have no record of the transaction. I called my credit card company and they informed that the $70.08 was processed by spreadshirt.com since April 23rd. What a shame to con people like that.

Date of experience: April 29, 2020
Canada
1 review
2 helpful votes
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I don't often give a review on products I purchase but I saw so many bad reviews of this website, I thought I'd give my own personal opinion. I read a lot of reviews saying shipping took forever, the quality of the clothes was awful, and some people were charged duty upon arrival. I had none of these issues. My confirmation email said my order would be here between June 14-June 28 (I ordered May 24th) and I got it in a June 14. The quality of our shirt was good and the customization was perfect. I wasn't charged any fees when my order was delivered and I live in Canada.

Date of experience: June 17, 2022
Virginia
1 review
3 helpful votes
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I wanted to print a logo on a new T-shirt. While the T-shirt is of average quality (when you match it for its price of $32, I could have got an excellent Nautica or Hilfiger for that price.), the logo that was printed was really of poor quality. Highly disappointed with my first experience.

Date of experience: November 23, 2021
Australia
5 reviews
4 helpful votes
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Non delivery
November 25, 2019

Company easy to deal with untill you place your order, nothing arrives no excuses, bull$#*! tracking numbers not recognised by any freight company, custom clearence number not recognised by customs, dodgy as $#*! stay clear

Date of experience: November 25, 2019
GB
1 review
1 helpful vote
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AdRiana
June 10, 2020

Finally I find a right company to print my business logo
If I can I will give you more than 5
Very good Quality and the customer service was excellent well done gays. Wishing you all thy best definitely I will order again from you

Date of experience: June 9, 2020

Overview

Spreadshirt has a rating of 1.3 stars from 107 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Spreadshirt most frequently mention customer service, tracking number and credit card. Spreadshirt ranks 392nd among T Shirts sites.

service
40
value
36
shipping
38
returns
26
quality
33
This company does not typically respond to reviews
+14