SpotifyReviews 242

A large part of Spotify's business model is charging people for accounts they know have been dormant for years. They also make it a 3-4 hour process to close accounts, and refuse to refund for dormant and duplicate accounts. Investors in Spotify should know this is a huge and calculated part of their revenue, and is a very outdated way to do business. Spotify's motto is "Greed over Customers!"

They are CONSTANTLY accusing upcoming artists of fraudulent streaming which is why I pulled all of music off of there and will NEVER use them as a platform again.
Here's how it goes: Put your songs on spotify then sooner or later your songs start to get grayed out and are unplayable.
Ask spotify about that, they blame your distributor.
Yeah DUH your distributor removed them or greyed them out because SPOTIFY
Contacted them about bogus streaming by YOU.
So spotify fines your distributor who in turn passes the fines right onto you the artist
So there is really no way to get your music heard or to make any money.
And this is with no concrete proof.
It does not matter which source I use, when I use them or even if I use no source for plays at all.
I NEVER had any problems like this with any other platform.
You can google about this.
And NEVER EVER use any playlists.
Your song(s) get(s) captured and then put on a botted playlist and there you go.
Do what you want, just a GENUINE word to put out there.

I've had Premium for several months. Log in the say way every time. Just press on the app button. Suddenly, they are still getting paid, but I'm back to the free version. Took over an hour to get it fixed and they owe me several days of service since they were paid and my plan changed to free when they were paid. They were rude when I demanded compensation or to add the days to the end of this months subscription. Always check your subscription in case they try to rip you off too.

Spotify has the best playlists made for you every day. I use Premium family, it's cheaper than other the other music apps. At the end of every year I excitedly wait for my Top of the year playlist and this idea is amazing!
Con: sometimes there are no songs by small artists, although I would really like all of my favorite music to be in one place.

Where are the Samhain albums? Where is Judas Priest's Jugulator and "All Fired Up"? Where is Deth Red Sabaoth? Where is the remastered version of A Small Deadly Space? Where is the expanded edition of Halford's Resurrection album? This is an outrage, and these are just a few examples!

Spotify is a music app it has every song by evry artist imaginable, but it does requier you to make an account, but it is free, and does not have as many ads as YouTube.

Spotify customer support/ tech support is straight up trash! For TWO days i have been on chat for HOURS with various people because they keep disconnecting you when they cant fix the issue or when you ask for an escalation. There is no way to stop the app from autoplaying when you put your earbuds in! Its annoying as all hell and on their consumer community page, its pages and pages of this same problem by customers since 2011 with no one at this company even attempting to fix this issue.
All it would take is for them to add a feature to disconnect that option, but they are too busy counting our money they are getting and not helping their customers.
This is one of the worst companies I have dealt with in years. This is 2024, we shouldn't have to go through this. Garbage company!

Spotify for Artists has been an invaluable tool in helping me connect with my fans and grow my audience. The platform's user-friendly dashboard provides valuable insights into listener demographics, streaming trends, and playlist placements, allowing me to tailor my marketing efforts and reach new listeners. I appreciate Spotify's commitment to supporting independent artists, as seen in its artist-friendly features and promotional opportunities. Moreover, the ability to pitch unreleased music to Spotify's editorial team and access to Spotify's playlist submission tool have helped me gain exposure and increase my streams. With Spotify for Artists, I feel empowered to take control of my music career and reach new heights of success.

This company is so bad in so many ways, especially customer service. I was originally signed up for a 3 month premium trial, which led to me cancelling the trial after 2 months and a half. However, the premium was still active for some reason and I was charged $11 for no reason. I reach out to them A DAY after my account was charged, and they tell me "give us screenshot of you cancelling the trial" or "since you never cancelled according to our records, we cannot provide refund". Which is stupid as I remember cancelling my trial so this is obviously not my fault. Nevertheless, I only used spotify less than 10 times the past 2 months and I reached out A DAY after this was charged, so for a big $#*! company to be acting this stubborn over a $11, I just know I will never be back. Youtube music is better you guys, with all the unreleased which spotify could never anyways.

Spotify is my personalized music streaming service, offering a vast library of songs, playlists, and podcasts. Whether I'm working out, studying, or relaxing at home, Spotify has the perfect soundtrack for every moment. I appreciate the personalized recommendations and curated playlists, as well as the ability to create and share playlists with friends. The premium subscription is well worth it for the ad-free listening experience and offline downloads.

Spotify is my preferred music streaming service for its vast library and personalized recommendations. I love the curated playlists and the ability to discover new artists based on my listening habits. While the free version comes with ads, the premium subscription is worth it for uninterrupted listening and offline downloads. Spotify has become an essential part of my daily routine.

Spotify is my ultimate music companion. Its vast library of songs and personalized playlists cater to every mood and occasion. I appreciate the seamless integration across devices and the ability to discover new music through curated playlists and recommendations. The only downside is the occasional ad interruptions for free users.

Spotify is my go-to music streaming service for its vast library, personalized playlists, and user-friendly interface. I love being able to discover new music based on my listening preferences, and the ability to create and share playlists with friends adds to the fun. The premium subscription is well worth the ad-free experience and offline listening capabilities.

If you have other options, stay clear of Spotify service. They sent me an email telling me that one of my playlists had been 'reported'. And without my permission they removed the name of that Playlist! Since that time I have been unable to play that playlist using Echo (Alexa) commands and numerous attempts to contact Spotify have been in vain. Customer service is ill equipped to answer questions, they are very dismissive and terminate the chat session without your ok, and sometimes they refer you to their e-mail support which never responds. I am aghast that they have such bad customer service.

Recently I discovered for past 14 mths I have been double charged on my account by 2 different payment cards. I changed my payment method online from Amex card to Visa. Now I'm being charged on BOTH! I contact Spotify & they still have not resolved, saying they cannot 'see' the double payment & directed me to card issuer who state that Spotify is responsible. Spotify do not offer help by phone, only online text messages. This is slow,clunky,cumbersome & after 'speaking' with now 5 agents STILL not resolved. Not good enough Spotify...this is grossly inadequate customer service.

Why are you guys trying to force people to choose premium? Stop with the cheap tack tick of forcing. First I liked Spotify because I could listen to songs the way I wanted to, now even for going back and choosing different song I have to get premium? You think we are so jobless?

Spotify stands out as a top-tier music streaming service with its vast library, user-friendly interface, and personalized playlists. Despite minor drawbacks, such as audio quality variance and download limitations, it remains a go-to platform for music enthusiasts.

I do music everyday. I do playlists everyday. The new smart shuffle options sucks!, I can't see beforehand what I'm going to listen, at least I could see all the songs on enhance. There are artists that I really don't care about so delete beforehand. Their recommended songs section sucks too. They are constantly repeating songs there. Hey Stupid Spotify engineers, how about a button that says "DON'T PLAY OR RECOMMEND THAT SONG EVER AGAIN IN MY LIFE BECAUSE IT REALLY SUCKS! You tube has a button that saids "NOT INTERESTED" and guess what...You'll never see that video ever again. And make it easy, Don't make me go all the way to the artists profile and hide the song, like you can do, IN FACT! I had hidden songs that will still play or be on the recommended section. Spotify is not a good app for listeners that are constantly working on playlists, and looking for new music. Thinking of cancelling membership!

Really good premium plan! Get to listen to my favourites songs all the time and get great song suggestions! I have also recently noticed that my account is receiving a sudden follower increase? Anyone experiencing the same thing? I will get around 50 a day at the exact same time, midnight or 1am. But get to listen offline, love it!

Spotify is a platform where one can listen to music and podcasts for free. Well they say "free" but, to enjoy this platform you MUST have Spotify premium and if you DONT have Spotify premium it is literally torture to use this website. You only have a LITTLE BIT of skips, a WHOLE bunch of ads every second, and it DOESNT EVEN PLAY the song you want. This makes me want to rip every single strand of hair that I have and makes the whole entire platform unbearable to use. The ads are so long it feels like im being tied to a chair being forced to listen to a 30 second video of a person blabbing about spotify premium. I also get ads telling me that I will get NO ads for 30 minutes after listening to a 30 second ad and not even 15 minutes pass by and im already getting a stupid ad. Overall, This is a good source of music and I understand that premium is obviously gonna have features that users without premium cant use, But in order to even enjoy using this app you must buy Spotify premium to even listen to the music you want. I'll be generous enough to give this platform 2 stars but overall, Spotify doesn't even feel like a "free" platform.