Spotify

They have charged me without my consent. I received no communication that this would be done. After creating a PayPal case the information Spotify sent me was not sufficient to get my money back.

You have illegally stole my money and will not give me it back as an unauthorised transaction.

AVOID using their premium services via a free trial if you don't want money taken from you without consent. Even if you cancel they will STILL take your money.

After reading the reviews on Sitejabber I see that I am not the only one who has been ripped off by the same lack of communication from themselves. Why do you not contact people informing them that payment will be taken before it happens?

If you get the premium subscription then it's an excellent service with a lot of music you can't find elsewhere. You can also go to ebay and buy lifetime memberships but don't ask me how that works. People swear by it though.

Anyways Spotify is a good site with a decent if a little intrusive app for all platforms. It's one of the better providers out there by far.

15 minute or so intervals you get a new person that has to read what was in the texts and then help. Went through 7 people before the double payment was rectified and my Playlist was retrieved. Noon to 830pm to be on that messaging system. Payoff, a higher bill per month. Where is your customer service?

Here's another business getting you to sign on that continues to drain your bank account month by month. It is one of those businesses that "unless you remember to opt out, they will bill you forever". To cancel the account is like pulling teeth from a hen. Forget it! Honest businesses give monthly statements, balance due, and payments made to keep the consumer informed. Sneaky operations that rely on obscurity and human neglect have a culture and business ethic that is low on the scale of values. I feel sorry for those who work for Spotify in any capacity.

I love listening songs on Spotify with premium quality but when i was using it for free after every 3 song there will be an ad, at sometime it was actually irritating. But now that i'm using the premium version no need to worry about ads.

I was double charged for months for two family plans. Apparently there was a family plan in my 10 year old's name. Customer service argued with me over the charges because it was another account. I loved the service, but the ethics is not good. A family should not be charged for two family plans out of the same household, with one of them being charged to a child! I expected they would reimburse me for the couple of months it occurred, but no. They lost me as a customer.
I liked the streaming, but watch the billing if you go with them. That, and family members get kicked off the plan frequently, so some family members chose not to use it.

Just as the title suggests…. Spotify "family plan" does NOT keep your kids safe from the smutty crap they have lurking all over that site…. Its disgusting and massively disappointing that their "family plan", which claims to block explicit content, DOES NOT block their audio porn "podcasts"! Switch to amazon or apple music if you want family friendly streaming!

I would advise that if you are a Prime member with Amazon or a Google account holder that you either download digital music via Amazon's music service or watch videos on Youtube. Charges are high on Spotify and the program or application tends to crash quickly and easily. Logging in and out on the website is also difficult and unreliable.

Allen D. Was extremely helpful and an amazing person, I had problems with a promotion and billing and he was able to help me with fast replies, this man needs a raise amazing work and I'm pretty sure everytime i contact support i get picked up by him, always helpful! Thank you!

Honestly i barely use this so i don't know if i can say its bad or good, i kinda used it for a year but unless you have premium it bombards you with ads and the playlists you make are all on shuffle, always. Maybe there is a way around that idk. They also make you listen to songs that you didn't download, that might be a good thing for some but i like my bubble.

Spotify is my go-to music streaming service for its vast library, personalized playlists, and user-friendly interface. I love being able to discover new music based on my listening preferences, and the ability to create and share playlists with friends adds to the fun. The premium subscription is well worth the ad-free experience and offline listening capabilities.

I love using spotify as it has such a wide range of music! I have the premium version, which eliminates ads and has unlimited skips. You are able to listen to other people's public playlist, or create your own, which is perfect!

... it turned out that I think they sample your listening habits for just 1 month over a 12 month period. It's really not worth it. Look at other music companies that 1) don't publicize your listening habits. 2) amazon music supports hd and ultra hd music quality 3) youtube music supports music videos. Only thing spotify allows is networking through facebook, but if you don't use facebook then you lose a third of the app's usefulness, hence, why i gave it a three. Yearly wrap is a big rip!

Thanks to Spotify music is accessible everywhere. However, the algorithms only play the same songs over again, the artists are complaining about not being paid enough and smaller artists have a hard time getting on the platform

I have used Spotify for a year loved it. I am looking to remove it now. They only play 1 or 2 songs now then bunch of commercials. They keep stopping my play list and replace it with their recommendations. Was a good music app not anymore

I have been using Spotify for years and generally, I don't have issues with this service. Until I signed up for the Family Premium version, everything was working great...then out of nowhere they kicked every member of my family off the plan...these people live with me. When I resent them the link Spotify blocked them for a year so they can not re-connect. WTF! I paid extra money for up to 6 licenses to use and they dictate how and who can use them. In my honest opinion... if I pay extra for these licenses it should not matter who I share them with family or not. Their greed has resulted in me downgrading my plan to a single version. In your attempt to be greedy f*$#s you lost $$$ Good Job Spotify!