Society6 Reviews Summary
Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 18th among Home Decor sites.
The package I ordered did not arrive, so I contacted customer support and a new one was sent free of charge. Upon receiving this, I discovered the print didn't reflect the picture as I had hoped, so I asked for a refund to replace. I received an email informing me that they are granting me a refund AND I can keep the comforter that I purchased instead of returning it. Excellent customer service. I would refer anyone to order from Society6
Society 6 was amazing when it came to my exchange. Not only was the personal attention to my request honored, they did it timely and without ANY hassles! I'm a fan and will be making more purchases. Take advantage of great customer service---you won't be disappointed!
Purchased £80 worth of goods. All arrived within the average delivery time for my area, free shipping to the UK. Lovely items, just as described. They even refunded me my customs charge, as it was my first order! I can't wait to order from them again Got some late birthday presents I need to order for some people!
I ordered a t-shirt, which when arrived was excellent quality, but unfortunately I'd ordered the wrong size. I emailed customer service and they couldn't have been more helpful. They emailed me straight back, organised a refund that day and gave me a code so I could still get the 20% off when I re-ordered. Brilliant! Will definitely use again.
As an artist with an S6 store, I love the opportunity it presents. I've never had a problem with any orders that either I've placed, or that others have placed for my merchandise. (And the payment arrangements are wonderful.)
I recently received a shirt as a gift, and had to exchange it. The whole process was totally painless. The customer service was top notch, with my problem being solved without a problem. It was all resolved in almost no time at all.
I have purchased multiple items from this website within the past 3 months, and am 100% satisfied with this website. There had been some technical difficulty with my wishlist, and they gave me $25 to spend, which was so unexpected and awesome! They've been more an accommodating a couple other times as well, and I'm always impressed. Nothing but love for this website!
I've bought several items from Society6. I could spend thousands of dollars there in a single day. They have so many beautiful designs and great products. I had one small problem and they made it right within a few hours. I highly recommend Society6!
I ordered an iphone case. When it came it was a slim case and I thought I needed more protection for my phone. I absolutely loved the art I had picked out for the case and was very disappointed that I couldn't use it. I let customer service know my dilemma and long story short, I was refunded for the slim case, directed where I could order a tough case and was given 20% off with free shipping on my new order!
I had placed an order with my amazon account. But sadly the account had tried to use an invalid card, so I updated the card details to be processed correctly. But the order was cancelled.
So I sent Society6 a message explaining the situation and my distress. As I emailed them, I explained that when I had originally placed my order there was free shipping (as I live in England), but this was no longer available.
Jonathan got back to me so quickly, he made sure I received my free shipping and further more gave me a discount code.
I am so grateful to Jonathan as I really wanted this item and I was considering not placing this order.
I am so glad I got in touch with them and will happily buy again from them. Thank you :)
I ordered a bunch of shirts and accidentally ordered duplicates of several. When I contacted the support team to ask about returns or exchanges, they refunded the cost of all the extra shirts and told me to keep or donate the surplus. The replies were swift and friendly and I really appreciated the hassle (and money) they saved me! Plus the shirts are great quality!
I loved and appreciated the customer service provided by Society 6 rep Jonathan. He was super helpful and courteous and solved my concerns in a jif! Thanks Society 6 and Jonathan!
I've had a problem witnh my order that the team at Society6 responded quickly and had an easy solution to propose. This is what I call an excellent service. Kepp up the good work!
I have had such good experiences with Society6! Not only do they have beautiful, quality products but if you have any questions or you accidentally end up with two of the same product, they are friendly and helpful. Very thankful to have found this and will be shopping again soon!
Received a couple of comforters as a housewarming gift. One I am head over heels for (Enchanted Mountain) the other wasn't a good fit and Society6 was a customer service A+ in helping with the return. Looking forward to more purchases in the future.
Ordered some unique bits for Xmas pressies- unfortunately the first package went astray whilst making its way to the UK, but quickly resolved by great customer service and customs reimbursed quickly - would definitely recommend for unique items, great quality and service :)) )
I ordered a phone case as a Christmas gift for my mother. It arrived earlier than expected and was already in a gift style package so I did not open the package. I gave the gift but it was the wrong size, I selected the wrong size. I reached out for a return and ordered the correct size. They immediately responded with a refund of my purchase and asked me to donate the phone case, not return it, even though I made the mistake. Very friendly and awesome to work with.
Society6 has never disappointed me, whenever I have any trouble with any of the items their customer service swoops in to save the day. I have ordered multiple different products from them and everything has been wonderful, I once received a wall tapestry with holes in it and I let them know and got a replacement ASAP! Definitely a great company.
Shipping took a little longer then expected (4 weeks) but i ordered just before Christmas so probably added some delay.
Absolutely in love with my new duvet cover though! The material is so nice and the print is perfect! Totally happy with society6 and will be ordering from them again :)
Went online to buy a cushion cover. This site came up with prices in UK £'s so I ordered a cushion at £17.99 for a Christmas present. 4 weeks later and after Christmas it arrived with a bill from Royal Mail for £11 import tax and handling fee. So if you are ordering from the UK dont be fooled by the pricing in £'s as the product will be shipped from the U. S, take ages and cost you a minimum of £11 to receive it even though the website says no shipping costs.
I received a shirt with a defective printing job. It took a bit of time to get a response but when I did they were quick and responsive. Very pleased
From the business
Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).
The artwork on Society6 is created by hundreds of thousands of artists from around the world.
When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members