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Society6Reviews 1,528

3.6
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Society6 Reviews Summary

Society6 has a rating of 3.6 stars from 1,528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Society6 most frequently mention customer service, full refund and phone case. Society6 ranks 19th among Home Decor sites.

service
239
value
216
shipping
224
returns
152
quality
207
This company does not typically respond to reviews
Maryland
2 reviews
4 helpful votes
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Ordered on November 1,2017, Order #*******892 estimated delivery Nov 14,2017/ They said for USA delivery 5-10 days. Cannot get any help, no phone number, no person to find out status of order. Tracking is a JOKE! Will never deal with this company. Have now contacted my local Better Business Bureau and the Consumer Protection Division of the MD States Attorney Office to file a report. I ordered something from Amazon one day ago and received it. This is DISGUSTING and STRESSFUL. When you spend your hard earned money, you shouldn't have to endure this agony and unprofessionalism! They really deserve 0 stars!

Date of experience: November 14, 2017
GB
1 review
1 helpful vote
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Excellent customer service
November 13, 2017

I had prompt responses and the issue solved within the same day and very happy with the outcome. I will be confident to shop with this company again

Date of experience: November 13, 2017
GB
1 review
8 helpful votes
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Terrible service
November 11, 2017

I've waited two months for my orders to come whereas I was promised a delivery within 2 weeks max, and I even reordered the items and still haven't received them. I can't even track the items, I can't stress how unprofessional this is!

Date of experience: November 11, 2017
Pennsylvania
1 review
1 helpful vote
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I have tried ordering 6 times more than $500.00 worth of merchandise and my orders keep getting canceled!
I have emailed them 2 times with a promise to respond without 12 hours,
But RECEIVED NO RESPONSE. And they have no customer service number. Just terrible cusoemr service.

Date of experience: November 10, 2017
Canada
1 review
0 helpful votes
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Very good customer service
November 7, 2017

I ordered a few items on Society6 and unfortunately my last order did not fit my expectations and I can guarantee that their customer service answers quickly and really satisfying in regards of any potential issues. I would recommend this website and will definitely continue to shop there.

Date of experience: November 7, 2017
California
2 reviews
0 helpful votes
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You can be fearless in your shopping on this site because their return policy is truly no hassle. I get compliments all the time on my tapestry and received tons of appreciation for a recent Society 6 gift card I purchased for my daughter. I spend many hours just browsing through their site for inspiration. Their sales are also awesome and benefit the artists.

Date of experience: November 6, 2017
Texas
1 review
0 helpful votes
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Love Society6
November 6, 2017

Love the awesome tapestrys and pillows this company sells! And it was so easy to return a product when I needed to. Great customer service. Thank you Society6!

Date of experience: November 6, 2017
France
1 review
0 helpful votes
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Amazing services
November 4, 2017

I can only recommand you ordering anything on Society. I placed several order and received them all very fast. The quality is very nice.
One item was a bit damaged (the frame) and when I noticed them, they have straight away replace it without any extra fees.
I also asked to change another item size. They cash back straight away my item and gave me back a code to have the same discount advantages to place a new order. When you send them emails they give you back a satisfying answer very fast! I highly recommand.

Date of experience: November 4, 2017
Wisconsin
1 review
16 helpful votes
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I've ordered multiple items and only had an issue once. The once has been enough of a hassle that I may never order another item again. They use DHL who lost track of my package not once but twice. The follow up/customer service with society6 has been ghastly. I've lost track of the number of contact's I've had to make. When things go sideways its a complete and utter $#*! storm.

Date of experience: November 2, 2017
California
2 reviews
0 helpful votes
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Outstanding Customer Service
November 1, 2017

We are new to Society6. When searching online for what we needed/wanted for our home, we found something beautiful on their website and immediately clicked to make a purchase. There was one question that I had and I was contacted almost immediately following submitting the question and they fulfilled every imaginable concern that I had. I trust this company to take good care of us now and in the future and you should too! Super happy. Thank you so much, Jonathan!

Date of experience: November 1, 2017
Canada
2 reviews
0 helpful votes
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Super help with a return
November 1, 2017

I accidentally ordered 2 of the same item. I filled out the form but did not get a return shipping label emailed to me. I must admit I was annoyed. I had already ordered a replacement item! Then I received an email saying I should gift on the duplicate item as there was no need to return it. Such a pleasant surprise and the new owner is thrilled at having something so lovely. We both thank you. PS. I still don't know their policy on return shipping labels.

Date of experience: November 1, 2017
Minnesota
1 review
0 helpful votes
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Society 6 is our frequent destination for the vast majority of our decor and apparel. We're big geeks and love to be able to decorate our home in unique high quality items. Their customer service is also unparalleled in responsiveness and devotion to solving any issues. Would highly recommend!

Date of experience: October 31, 2017
Illinois
1 review
0 helpful votes
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Amazing service.
October 30, 2017

Society 6 went above and beyond with their customer service. The tapestries are beautiful and I would reccomend shopping at Society 6!

Date of experience: October 30, 2017
Hawaii
1 review
0 helpful votes
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I love Society 6 and I can't get over how great a company they truly are. Their hassle free returns is no joke. There was no hassle, and I was refunded immediately and I didn't need to return the item! What? I love how artists from anywhere can sell their art and their promotion of artists in general. Any sort of design subject, they have. Like anything. I could browse all day long haha. I can't say enough good things about this site.

Date of experience: October 30, 2017
California
2 reviews
0 helpful votes
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I love this store.
Amazing products, FAST shipping & GREAT customer service.
I have purchased a wide array of items and am pleased with everything I have purchased.
I love the large variety of different artists, style and artwork available.
You an find truly unique items for yourself, and to give as gifts.
I am a loyal and happy customer. I trust shopping at Society6.

Date of experience: October 29, 2017
Spain
1 review
0 helpful votes
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Satisfied customer
October 29, 2017

Thanks to the entire team of Society for effectively resolving the replacement of a purchased shower curtain, it never came. I already have the new one sent to me, and it is very well. Congratulations on the beauty of your products, as well as on the quality of them, and for solving my problem. A satisfied customer greeting that will surely be repeated in the purchase. Raquel

Date of experience: October 29, 2017
South Dakota
1 review
0 helpful votes
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Quality Products
October 28, 2017

Love the quality and uniqueness of your products and your service. Every time I want or need a special item, I can always count on Society6. Love this website.
Quick responses from customer service are also greatly appreciated!

Date of experience: October 28, 2017
Pennsylvania
1 review
0 helpful votes
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Excellent customer service
October 26, 2017

When I initially ordered my first tapestry and got it in the mail it looked awful it didn't look anything like the picture so I wrote to the company and requested an exchange but they gave me a refund and it took literally minutes for them to refund me then I reordered another tapestry and it came and it was absolutely gorgeous they were so quick at responding and very polite. I am absolutely thrilled with how fast they responded and refunded my money and they also sent me a coupon for $5 off my next purchase. They are an excellent company to purchase from. They also didn't request for me to send back the first tapestry they said I can just keep it so there was no extra charges for shipping to return my item. I would definitely recommend this company to anybody. Even though the first tapestry was a flop the second one that I got was exactly what I was looking for and the customer service was absolutely excellent.

Date of experience: October 26, 2017
Germany
1 review
2 helpful votes
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6 Star service
October 26, 2017

Great service, always quick help and very nice support. I can recommend society6 from whole heart. Everytime again.

Date of experience: October 26, 2017
New Zealand
1 review
0 helpful votes
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Generous
October 21, 2017

The customer service at Socity 6 is awesome. I have bought a few things over the years and recently had to request to return an item (not faulty, just wasn't quite what we were after for our home). I was well looked after and requesting an exchange/or refund was not an issue for Society 6 at all. I was well looked after and it was a very quick and easy process. Highly recommend this biz for some rad art or accessories for your home - also perfect for gift ideas for something a little different.

Date of experience: October 21, 2017

From the business

Society6 is an online marketplace that empowers artists to make their artwork available for sale as a variety of products (for example Art Prints, T-Shirts, iPhone Cases, Throw Pillows, and more).

The artwork on Society6 is created by hundreds of thousands of artists from around the world.

When you buy a product from Society6, we produce it using only the highest quality materials, and ship it to you on behalf of the artist.


society6.com
Founded in 2009
Santa Monica, CA, United States
+129