Society6Reviews 1,528

I ordered a hoodie from their site. It arrived at my door (Australia) in about 3 weeks. I loved the hoodie itself, it was warm and fit perfectly, however I wasn't really happy with the print. It was a little washed out and had some very faint print lines across it. I Sent them a Facebook message with a photo and explained I wasn't quite happy with the product. I expected them to ask me to ship it back and they would send me a replacement. Instead, without hesitation they apologised and told me they had organised for a new hoodie to be sent to me ASAP with no need for me to return my current hoodie. This is exception customer service and I really appreciated their response. Based on this experience I would recommend them to anyone! The hoodie is still a good hoodie, not a terrible print job but could have been better (don't be turned off their products). I've ordered t-shirts from them in the past which have been great. Go society6!

My delivery was lost for 2 weeks and no one on either end could find out where it was and what happened. Finally, the delivery service, DHL, discovered a whole pallet was sitting in a warehouse not far from where I live and all of it was ultimately then delivered. I had to do all the calling and urging all parties to search for it, no one was doing it for me. That part I did not appreciate at all.

In the meantime, Society 6, although they would not look for the lost delivery, did send out a replacement at no cost. It arrived fine. But, now I have two and really don't need the extra. I would much prefer that they research lost deliveries and sort that out.

I placed an order and realized that the numeral portion of my address was not included. I sent an email to customer service and received a prompt response that she would cancel my order and I can reorder. My order was cancelled as told and I was able to reorder my son's back pack and include the correct shipping address. I also asked for another discount code since I had to reorder. She emailed me a discount code right away. Customer service was great. I will send another review when I receive the cool back pack

I ordered a print and there was a mix up with delivering it with USPS, not fitting in my apartments package slots and whatnot, was not left a notice on how to get the package so I emailed customer service about the issue, and was met with a swift and gracious reply saying that it was taken care of. Marianne was just so kind and understanding and made the process so much easier on me so that I could get this print by valentines day.

I have ordered a number of iphone cases from Society6 and am so careful to order the right sized one but this time I didnt. It came today and was to small. I contacted them to see what I needed to do to return it and got a response back almost immediately - they had already refunded my money for it and I was told not to worry about returning the wrong sized one - I could gift it or keep it or whatever I wanted to. Then Emilyn gave me a code to get a discount so I could reorder the phone case again in the right size! If you havent checked this site out - you definitely need to!

One of my items arrived damaged because of shipping (I believe no fault of Society 6). I contacted Society 6 and within minutes of submitting an easy online replacement request, I had a personal confirmation from a human that my order was being replaced, and would ship within the next few days. This was my first order; I will be ordering more products without doubt. Amazing Customer Service!

I have bought quite a bit of products off Society6, I love their designs & I love all of the products you can get that design on. However, I recently ordered a shirt from them in the size that I've gotten before & when it arrived, it was far too big for me. So, I tried to exchange it, but for some reason the self service wasn't working. I contacted customer service & told them the problem. They immediately refunded me the cost of the shirt, allowed me to order the same shirt in the size I needed, but they let me keep the other shirt! I gave the other shirt to my friend & am now waiting for the new one in the mail!
I love this site!

Only wear their t-shirts. Quality is excellent at Society6, highly recommend the tricolor blend t-shirts as they are super soft. They are the best company to deal with and their customer service is amazing. We have about 15 of their t-shirts between my husband and I and some are over 3 years old and look mint. 1 had a decal peeling a bit and they replaced it no questions asked in a matter of days. Cannot rave enough, this company is so excellent.