SneakerHead

I wanted to write a review because before I ordered I checked out some reviews and they were mostly negative. I'm not a "plant" and I don't work for sneakerhead like the tin-foil hat people will think. This was the only website in the USA that had a sweatshirt I was looking for (only one size was left!). I placed my order and it shipped the next day, arrived after a few days and I got a free tote bag. Don't be nervous about ordering from this website, everything went smooth ;)

I just bought a pair of converse from sneakerhead and I was pretty surprised that it delivered by so fast like in 3 days which is not really bad and it was free shipping. If you know your exact size, you are good to go. Trust me, I was very unsure about this website because reading the reviews left me off but I had to try it otherwise, I wouldn't know the truth or not until the shoes came in right before I know it. I will return to this website for shoes!

I ordered 2 pairs of Vans as a gift. I received the package, and my mistake was not opening the box and checking. When I gave the gift to the recipient they were excited until the noticed they were the wrong size. Granted this was a couple of months ago, but since they made the mistake, they should take them back! Which they told me on the phone they would do after a "manager" had to approve. I never received the return shipping label, they claimed they sent twice, and now won't do anything to help.

I don't care how long it's been, this was their mistake in the first place, the shoes have not be used and I'm stuck with shoes that can't be worn.

DON'T BUY FROM THIS COMPANY!

I was super skeptical of this site, especially after reading reviews (on this site and others) of wrong orders and Sneakerhead not accepting returns. Despite the horror stories, i went through and bough a pair of Stephan Janoski nike skate shoes, and I couldn't have been more impressed...

The shoes came in 3 days, in pristine quality, and they even came with a pretty quality sneakerhead bag, a dope sneakerhead sticker, and an entire return sheet you could fill out if the wrong item was shipped to you.

I wouldn't doubt that the stories of terrible customer service are true... but sneakerhead must have seriously stepped up their service. 10/10 would recommend.

Hi All,

For all those who are skeptical of purchasing or doing business with Sneakerhead.com. Please read this!

At first I was a little leary (after reading the bad reviews) of purchasing my Jordan Retro 5 sneakers from this site but I am so happy I did. I just received my sneakers from Sneakerhead.com 10/26/2016 via UPS. I purchased them with my PayPal account and paid a little extra for 2 day air shipping. Shipping was super fast! The shoes were brand new with the original box.

Called customer service beforehand just to make sure that they did indeed receive my payment. The customer service rep was a little snappy at first but that's okay she was much nicer before we ended the call.

All and all, Sneakerhead.com is in fact a legit website. I would definitely buy from them again!

Hope this review helps those who are skeptical to make a solid decision. Just remember, there is no perfect transaction and you definitely get what you pay for:)

- Chrissy

Avoid this company! I went out on a limb and decided to buy a pair shoes from this company. My mistake! After 10 days, my order still showed "In progress" status. I emailed them... no response. I called them and was finally told that my order was being cancelled and a refund was needed. No reason as to why until I continue to ask for justification. Apparently their shipment did not come in. What does that mean? Horrible customer service and no follow through on making it right. In any case, I would avoid buying from this company unless you want a painful and disappointing ride in shoe buying.

I ordered a pair of Nike air max ltd 3 and it was shipped in a reasonable time ( about 5 days). So my husbamd was smiling from ear to ear when he opened the Nike box to see his white/grey/black sneakers. To our amazement and disappointment The sneakers were creased, had stains all around them with some kind of hard sticky substance. Pissed was not the word! I called and a representative tried to give me the run around in regards to a refund. She was giving me lip about sending a picture and deliberating in the next 3 days with her supervisor and making a decision and... so on and so forth. She basically said it would take me a month for my refund and tried to talk me into an exchange instead. Should of did more careful digging before shopping with this fraudulent website "sneakerhead". Could not take the hassle any longer. But I guess you get what you pay for. Never again. I give this company a " D" for deception or rather an "F" for fraudulent.

I purchase a sneaker about two weeks now and haven't received it. In addition to that, no one is answering my calls or responding to my mail. This is just WOW!

THIS WEBSITE IS A SCAM! I PLACED AN ORDER IN DECEMBER AND IT IS ALMOST MAY AND I HAVE NOT RECEIVED MY ORDER! I HAVE EMAILED THEM SEVERAL TIMES. THEY DO NOT RESPOND TO EMAILS. THEY ARE A TOTAL RIP OFF! CURRENTLY HAVE THE BETTER BUREAU LOOKING INTO THEM!

I've got nothing but love for this company right now. I almost didn't buy anything from them based off their reviews so I've gotta leave them some honest feedback of my own.

I've been looking for a certain pair of vans forever, they're a discontinued color and I seriously couldn't find them anywhere. No stores had any left and no resale shop had them. I found several pairs listed on this site, and before dropping $100 wanted to check the reviews. They were awful! I got so sketched out that I started checking the legality of websites taking your money and not sending a product. It did seem kind of fishy, can't find these shoes anywhere and suddenly here they are for a decent price. But I needed these shoes and I noticed they have a PayPal option at checkout so I decided to use that, felt like there was some buyer security in place with PayPal. Well they shipped my shoes like the next day and I got them in less than a week. They're exactly what I ordered, in the original box. I couldn't be happier lemme tell ya! I don't know where all the shady reviews came from but for me personally, I couldn't be happier with the service