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SneakerHead
Questions & Answers

45 reviews

Here’s what buyers have asked with answers from SneakerHead staff and previous consumers.

5
questions answered
0%
answered within 1 day
Question:

Hi name is Brandon aka Bree i why dont the sneakers have the scan barcode like my other sneaker that i bought by jack lemkus & sportscene

Question:

are your nike air jordan sneakers new or preowned

Question:

I wanted to purchase the yeezy 350.. But for the same price as retailers, I want to know is the sneakers replica or real..

Question:

Hi, I have sent many emails about a package I never received

Question:

Are these authentic or knock offs?

Question:

hello, I just bought 2 identical pairs of shoes by increasing the qty in my basket. Now that size is out of stock, will I still get both?

Question:

how fast does the shoes come ??

Question:

Seems most of these comments are about bad customer service and timing. But what I really want to know is: are the shoes real?

Answer:
YES! ALL THE SNEAKERS ON SNEAKERHEAD.COM ARE REAL. NO FAKES. NO B-GRADES.
By aaron k., over a year old
See another answer (1)
Question:

I ordered the new Jordan's 12 and they did not come yet. It's Been 3 weeks and I was suppose to get them before vacation the 22nd and they did not arrive. Should I contact them?

Answer:
They wouldn't answer emails. I sent 5 and nothing. It's been over a month on my order.
By Mike T., over a year old
See more answers (2)
Question:

Do all of the sneakers come in official boxes or postal packages?

Answer:
Please contact our Customer Service Department at 1-866-339-7463... they're eager to help!
By aaron k., over a year old
See another answer (1)

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