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SnapDealReviews 790

2.6

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SnapDeal Reviews Summary

SnapDeal has a rating of 2.6 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

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India
1 review
1 helpful vote
Follow Pankaj S.
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I am very dissatisfied and unhappy with Snapdeal customer and courier service. I ordered for a shoe, from Snapdeal site and I was sent a different shoe altogether. Now the courier guy who was coming to deliver at my place today, did not turn up after calling repeatedly. He kept on saying that he will reach in 5-10 minutes many times and then he switched off his phone. I would suggest please get in touch with your courier service and sort my problem as soon as possible. Courier Guy contact Number- *******466

Date of experience: July 21, 2017
India
1 review
0 helpful votes
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Day light robbery
July 17, 2017

They don't give the same item as we order. After speaking with costumer care they assure to give refund first but then got mail that I have to send product first n then I ll get my money back. I even order some bedsheet but they gave me Mela bedsheet( cheap one).

Date of experience: July 17, 2017
Hong Kong
1 review
1 helpful vote
Follow Zinedine Z.
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You people are worthless low lives who know nothing better than to steal hard-earned money from people. Just so you know I've already boycotted your piece of $#*! company and I'm further going to discourage people from buying even a toothbrush from you. I hope you people go bankrupt soon and all you people suffer the worst corporate scenario possible. Bloody thieves and scumbags.

Date of experience: July 14, 2017
India
1 review
0 helpful votes
Follow Darsh L.
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Refund issue
July 12, 2017

Worst experience with snapdeal regarding to the refund.
Till now not got my money back. Tried to call customer care but didn't got any update regarding my refund status

Date of experience: July 12, 2017
India
2 reviews
1 helpful vote
Follow Carlotte S.
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I had ordered for a Nokia Lumia Phone from Snapdeal and i got this with in 2 days. I was just impressed with Snapdeal. I just love the way they delivered the phone to me. The product packing was awesome and upto the mark. I am using this phone from last 1 year without any problem and still it is very good. Will definitely recommend to shop from Snapdeal.

Date of experience: July 7, 2017
India
1 review
1 helpful vote
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EMPLOYEE
June 19, 2017

1. YOU DO NOT CARE ABOUT CUSTOMERS AND THEIR PRECIOUS TIME.
2. UNRESPONSIVENESS SERVICE BY YOU.
3. TOTALLY TIME WASTING WHILE AVAILING YOUR SERVICES.
4. PRODUCTS IS NOT THE ACTUAL AS LISTED ON YOUR SITE.
5. NUMBER ONE IN MAKING FOOL

REGARDING REFUND ISSUE, TWO MONTHS HAS BEEN PASSED TILL NOT RECEIVED...

Date of experience: June 19, 2017
India
1 review
0 helpful votes
Follow ravi p.
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I ordered 8 GB RAM and got different used products and when i try to snapdeal support than he say this products is not returnable.

Don't purchase from snapdeal.com this is a froud company...

Date of experience: June 13, 2017
India
1 review
1 helpful vote
Follow sayan b.
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Freinds I want a bag and some other things for computer and school

So I choose snapdeal

Because many people suggest me to do shopping from snap deal

So I choose snap deal

Because public is very initiative for me

So I order one bag but I don't like the colour of bag so I make a return call and

It is like a magic the delivery who deliver the bag come after 1 hour and take the bag

And after 1 hour they refund my money

So I suggest you to join the snapdeal and do shopping from snap deal

Because it provide you an best service

And I also want to say snap deal deliver product at time

And I also want to say there app interface is very reliable...

Date of experience: May 26, 2017
New York
1 review
1 helpful vote
Follow Manoj K.
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Past 10 day's to telling that our engineer or courier boy will pick your product within 24 hour's and we will refund you the money. As of know no one contact me and when I called they are telling "we so sorry or apologies and we are escalating the issue".

I am very disported the response

Date of experience: May 15, 2017
India
16 reviews
13 helpful votes
Follow Ankur B.
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I get all my clothes from Snapdeal as they are always on discounts. However, the same is not true for other ranges. The range is just ok and discounts are occasionally given. Also, the app is quite user friendly.

Date of experience: May 14, 2017
India
1 review
2 helpful votes
Follow Mohit R.
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I ordered a tupperware multicolor lunch box on 23 march it haven't delivered to me till now but there system shows that it delivered from there side so I made a complain on 31 march they told it take 6 day for investing but after 2 MONTH they share a pod with me which shows some 1 else sign there on my behalf now they are saying it's your problem from our end it's done we cannot do any thing as
Told by one of there supervisor Arjun singh. I need my proudest either money to be written back my id is *******@yahoo.com and I am recommend you please do not dare to purchase from snapdeal one of the worst site they don't care about customer

Date of experience: May 11, 2017
India
1 review
1 helpful vote
Follow Dharmesh B.
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They send defective piece if they do go to police Station with your product... And give them best punishment...

Date of experience: May 8, 2017
India
1 review
1 helpful vote
Follow sakshi r.
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Hi there, beaware don not go for snapdeal they have wrost customer serives and retrun policy. They dont have work ethics they dont know how to behave.
Still i dont have answer of my question. Wrost dont go...

Date of experience: May 3, 2017
India
1 review
1 helpful vote
Follow geetha l.
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Worst ever seen company. Fraud people... products are stolen from box and empty box is sent to u. No need of this company... goodbye snapdeal fraud... idiots

Date of experience: May 1, 2017
Australia
1 review
0 helpful votes
Follow jasdeep s.
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Very disappointing and cheating service first ever received from any online shopping site. I have ordered for a wireless and FM radio blue tooth head phones but they have sent me a wired head phone set with no other options.
Felt like cheated and definitely raise a complaint against them in consumer forum and mark the complaint their Facebook and other social pages as well.
Avoid shopping from Snap deal.

I always do shopping from this website and ask some of my friends to send the products to here in Australia. But, this time i bought this jabra wireless, built in Bluetooth and FM set for one of my English friends here in Australia. When he opened this up in front of me and found it a different one. Its just a simple head phones set with no Bluetooth or wifi or FM options.
I felt very ashamed and felt sorry for my country's shopping system.
I was a big harassment to me as it spoiled my image in front of everyone.

When you guys will change this cheating culture at your end?
Why you always cheat with your on going customers.
I want this to be taken care immediately otherwise definitely will take a strict action against you.

My email ID for the order was *******@yahoo.com

Harjasdeep
**************

Date of experience: April 19, 2017
India
1 review
0 helpful votes
Follow Shreya K.
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Sparx sports shoe...
April 18, 2017

Guys I request u nvr buy anything from snapdeal... Worst company... Cheaters... They only know to show off... I recently buyed sparx sports shoe from snapdeal... Worst quality shoes they have given... I placed it for return... Bt I don't got any response from there side... Whenever I use to call they tell me they will make pick up within the next 2days... But it is more than 15days... No pick up done... They are just cheater... Cheap company... $#*!...

Date of experience: April 18, 2017
India
1 review
0 helpful votes
Follow Pranjal D.
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I had ordered an item through snapdeal. But worst part is that i did not ever received the my ordered item. Almost everyday i had received sms stating delivery will be made today with courier boy contact no. I never received the item on same day and delivery boy never received my call. End of the i received message 'i was not reachable so need to reschedule the delivery'. What the hack. Snapdeal costomer service executive also not reachable. Sometime i wonder the whole business model is a fake.

Date of experience: April 18, 2017
India
1 review
0 helpful votes
Follow Ekta U.
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Biggest cheater
April 17, 2017

Ordered a product and got something else with cheaper price. Interestingly they even didn't bother to remove price tag that was of lesser amount than what i had ordered. Happened 2-3 time with different products. If i have to rate, will give rating in negative but good luck for snapdeal, minimum is 1

Date of experience: April 17, 2017
India
1 review
0 helpful votes
Follow Rahul S.
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Snapdeal have unauthorized & Fraud dealers only. I have purchased Car Stereo with 2 years of warranty. Order ID: *******5491 (2 Items). Its Not working after 2 months only. Sony service center is not giving me warranty. Now what is should do?

Date of experience: April 9, 2017
India
1 review
0 helpful votes
Follow Vivek S.
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Worst
April 8, 2017

Guys i please requst everyone not to buy anything from snapedal. Had a bad experience. I ordered a phone form snapdeal and then had battrey issue then they replaced it but got the same phone and then they say you will get you refund if you dont like the product or if it has problem but this people are liars they please guys i requst dont order from snapdeal. Flipkart is the best guys i have a good experience. I REQUEST PLEASE DONT OREDER ANYTHING FROM SNAPDEAL

Date of experience: April 8, 2017

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India