business logo of SnapDeal

SnapDealReviews 790

2.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SnapDeal?
grey star
grey star
grey star
grey star
grey star

SnapDeal Reviews Summary

SnapDeal has a rating of 2.6 stars from 790 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SnapDeal most frequently mention customer care, return request and bad experience. SnapDeal ranks 22nd among Discount Shopping sites.

service
301
value
296
shipping
295
returns
283
quality
288

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow gopi m.
Unfollow gopi m.
Share Review
Report Review

Fake products
November 16, 2019

I purchased Titan watches... but it's fake... But it's too worse... on simply shaking itself it's broke...

Date of experience: November 16, 2019
India
1 review
0 helpful votes
Follow Rahul k.
Unfollow Rahul k.
Share Review
Report Review

Snapdeal helpline number@*******740@ *******@Snapdeal helpline number@*******740@ *******373@

Date of experience: November 4, 2019
India
2 reviews
3 helpful votes
Follow Rajiv R.
Unfollow Rajiv R.
Share Review
Report Review

Their products are not bad. They give free shipping and they friendly talk with customer. I have received a good phone from snapdeal they have good product.

Date of experience: October 16, 2019
India
1 review
0 helpful votes
Follow Sushil G.
Unfollow Sushil G.
Share Review
Report Review

$#*!ing refund
October 11, 2019

I have order indulekha oli as on date 12 sep 2019
When I was received my order i feel this product are duplica tha i was cancelled order and send requests to refund my amt 484 but have not received my amt my order I'd no. *******2654
I have follow on mail but not any revert from snapdeal... kindly look in to this... and refund my amt asap...

Date of experience: October 11, 2019
India
1 review
0 helpful votes
Follow Rajvinder k.
Unfollow Rajvinder k.
Share Review
Report Review

Worseeeeee
October 10, 2019

The order shows delivered on 7th October. And I haven't received it. Placed a complaint on mail too. Got an answer tht they will revert to me. But nothing. Worsest possible site. Would never ever order from this site.

Date of experience: October 10, 2019
India
1 review
0 helpful votes
Follow Britto V.
Unfollow Britto V.
Share Review
Report Review

Very very bad service
September 18, 2019

I have requested for a return. After 5 days also no one came to pick up the product. Next day courier boy came and collect the item and still the message came your pick up is rescheduled. I didn't get the refunded amount yet.

Date of experience: September 18, 2019
India
1 review
0 helpful votes
Follow arun c.
Unfollow arun c.
Share Review
Report Review

Car
September 9, 2019

Hi, I am getting a call from snapdeal stating that I have won a safari car. They are asking me to send id proof and rs. 5200 to an account. Please tell

Date of experience: September 9, 2019
Mongolia
1 review
1 helpful vote
Follow Krishna P.
Unfollow Krishna P.
Share Review
Report Review

I am a regular customer of Snap deal. I purchased a balancing wheel /smart drifting scooter from Snap deal wide order ID *******4694 on 23rd Aug and received it on 29th Aug. But when I use it, it found not working correctly so considering my child safety, I placed the return request on 1st Sep. But till date neither they have picked it up the item, nor provided any solution on it. They just gave a SMS to call on toll free no. *******9387 which is invalid. And suddenly on 8th I received another SMS from then that they have cancelled by return request which shocked me as item cost is 11.5 K. In between I called them on customer care and mailed them on snapdeal email address but no proper response received against it. It all shows that they sell defective or poor quality items and do not get it return against return request. This way they cheat the customers. I will raise complaint against snap deal in consumer forum. Can somebody guide me in the same. My contact no. Is *******9658, Krishna Paradhi.

Date of experience: September 8, 2019
India
1 review
0 helpful votes
Follow Sabnam s.
Unfollow Sabnam s.
Share Review
Report Review

Very very bad
September 3, 2019

I ordered titan tagged NF2486SM02. Today i got the product without dial glass. Very bad experience with Snapdeal..

Date of experience: September 3, 2019
India
1 review
0 helpful votes
Follow Shanmugapriya A.
Unfollow Shanmugapriya A.
Share Review
Report Review

Snap deal is worst service. I cancel my orders after receiving the products. No one has come n recollect the product. No single call from customer care. When I try to teach them, all are recorded message..

Date of experience: September 1, 2019
India
1 review
0 helpful votes
Follow Sadiya B.
Unfollow Sadiya B.
Share Review
Report Review

Very bad
August 26, 2019

Snapdeal company is very bad, Mene app download Kiya tha aur ek bag book Kiya but. Vo out of stock tha uske Baad massage aya ki tmhare liye ek offer hai aur vo ******* rs ya Scotty milegi uske Baad cll aya ki aap 6500 rs online transfer kr do uske Baad milega uske Baad customer care Ko cll Kiya ki to un log ne bhi bola to Mene trust Kiya ki etni badi company hai me trust kr skti hu esliye Mene 6500 rs transfer Kiya uske Baad vo log mere cll ka koi response nhi Kiya kai time try krne ke Baad pick Kiya to bht galat tarike se baat ki.

Date of experience: August 26, 2019
India
1 review
0 helpful votes
Follow crisp s.
Unfollow crisp s.
Share Review
Report Review

Hi, I bought a Nike Vomero 12 running shoes. Order ID: *******9015. When I received the shoes, realized that it was a fake product. I took it to a nike showroom to check. They showed that the bar code on the product was wrong. The SKU number on the shoes was fake. The barcode on the product and the pack was not matching. I ordered a refund and got it, thankfully. DO NOT TRUST SNAPDEAL

Date of experience: July 26, 2019
India
1 review
0 helpful votes
Follow Priya N.
Unfollow Priya N.
Share Review
Report Review

Its the worst site too order they passed my data to some fake theft company who were asking my account detail on thr basis of my last order. Pls dont order from this site.

Date of experience: July 18, 2019
Singapore
2 reviews
1 helpful vote
Follow Kamal R.
Unfollow Kamal R.
Share Review
Report Review

Good service
July 10, 2019

Much appreciated for the service i received and i will keep working with snapdeal really the services provided by snapdeal are good even much more. Their products are really awesome.

Date of experience: July 10, 2019
India
1 review
0 helpful votes
Follow SYEDALI j.
Unfollow SYEDALI j.
Share Review
Report Review

Well, it is waste of time because I have purchased Nike shoes on June 2,2019, as they have sent the wrong shoes and I return back, they want me to refund my money, till date hasn't refunded my money, as they keep asking the bank details though I have provided everything. They keep asking for my bank statement, though I have purchased the item or product on COD. Cash on delivery, as I have provided the bank account number, IFCS code, branch code. They are just playing sending emails saying send them bank statements in PDF file only. There is no customer care to speak as they have an automated message on the phone when you try to call customer care. Hopeless service and these people are spam, I think I need to complain about consumer court. Snapdeal is a big spam. A big Zero rating.

By SYEDALI j

Date of experience: June 26, 2019
India
3 reviews
1 helpful vote
Follow shank r.
Unfollow shank r.
Share Review
Report Review

The interface is good but the prices of the products are too much high than amazon and flipkart i do nit recommend this website

Date of experience: June 13, 2019
India
1 review
2 helpful votes
Follow Annu g.
Unfollow Annu g.
Share Review
Report Review

Hi Team, I had placed order due to size issue I requested for replacement but by mistake I cancelled the pickup of replacement product.

I tried calling to customer care number provided on the website its of no use and I have sent mail to *******@snapdeal.com but no response.

There is no proper service given by Snapdeal which is so annoying. I had followed up with them since from a week till now I have not got single reply from your team. Such a pathetic customer care you have. I am very disappointed that you guys are not so supportive to the customer.

There is no proper customer care is update in the website and there is no chat service also only mail service you have unfortunately nobody is replying.

Such worse service your providing.

Can anyone help me to resolve this issue urgently.

Date of experience: May 2, 2019
India
1 review
0 helpful votes
Follow Ankit s.
Unfollow Ankit s.
Share Review
Report Review

I ordered mi sts ******* power bank in gray colour but i received in blue and white colour power bank and its condition also not good.its quality not good.it is not original mi power bank.the box of power bank is also not mi company. I cant my phone twice charge. Power bank is ******* mah but its battery highly reduce in ones time mobile charge. I am highly disappointed. This is my first order in snapdeal and i never order any product again next time in snapdeal.stop to cheat customers. Very
Bad experience.

Date of experience: April 29, 2019
India
2 reviews
0 helpful votes
Follow Sanjay k.
Unfollow Sanjay k.
Share Review
Report Review

Snapdeal customer care helpline number. *******2719 Snapdeal customer care helpline number. *******2719

Date of experience: April 14, 2019
India
1 review
0 helpful votes
Follow Rahul K.
Unfollow Rahul K.
Share Review
Report Review

Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me
Snapdeal care *******496... refund successfully customer. Contact me

Date of experience: April 13, 2019

From the business

Online shopping site in India to shop Electronics, Mobile, Men & Women Clothing, Shoes, Home & Kitchen appliances online on Snapdeal in India.? Next Day Delivery? Zero Shipping Charges on SD Gold


snapdeal.com
Founded in 2010
Gurugram, Haryana, India