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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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So far so good--i was able to book my ticket fairly easily
Estoy en aeropuerto de Toronto y aún no me tienen mis reservas,no responden
Good very good. They send the verification email very late, and the fare increases, after contacting, i only need to pay the previous fare.
I called to the help desk line and they answered my queries pretty quickly!
I appreciate all the information. Better offers then other airlines
Great website havent had any problems with it. I love it
I had good experience with this website………………………..
There are No hidden fees like another vendor whom we book for my husband but smartfares sold cheaper a day after we book our flights. Thats a miss Sadly.
Booking with smart fares is fast and easy. The price is unbeatable.
I booked for 3 people, and I selected seating together but it did not notify me with upcharge of $180.
Very good and quick response to my email. Interactive service Client good application and easy to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members