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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Very good quality and excellent quality quality product
It was easy to use and good prices
Thank you for your help
Without any problems. Good price and fast reservation
It was easy to navigate and add personal information
It was great. It was really really great. Thanks. It was great. It was really really great. Thanks. It was great. It was really really great. Thanks. It was great. It was really really great. Thanks.
It was good experience fast easy to use I still wait for travel to be able
Well good and keep up the good services for all traveler
There is a lot of additional fees that can slip through, but otherwise, it was an easy website to navigate.
Soso because they did not charge me until the next day and I was uncertain if my ticket was already safe. I need help in my language spanish
So far so good of an experience. We have only booked it and have not yet had our trip
Fast and very easy to buy plan tickets. Thank you!
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The prices shown for routes are not always adhered to when you proceed to book. For instance, the price can jump by 600 percent if you want to take the intended flight. The prescription is that a particular part of the journey is no longer available at the original price. Therefore, if you want to book that flight you are hit with a massive price increase. The reason for wanting to select the flight is that is a bargain. However, you often are disappointed as the final price is not a bargain.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members