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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Smooth experience. Loved the follow up email. No issues at all
It's such a complicated thing to find how to check in online and why do I need to contact the airline to be sure about my flight. Nonsense
Thank u for helping, I was looking the tickets for a long time and finally bought it with ur application
Gracias muy bien, pero con un precio diferente al inicial
I don't know WTF with that company but I use a normally safe reputation hub like expedia, jetcost and other and redirect my to this SCAMMER company! :(
Very simple and pleasent experience, i will tell my friends and family about this experience and then we will tell our children when they come of age.
Please call me on *******6431 for other bookings including the one which was cancelled.
Had a bit confusion on that the ticket have been confirmed or not but at the last the team got me know the details thank you
Once reservation was done, there was no certainty and confirmation of the reservation. It only happened 24 hrs later
I found cheaper prices than in other companies. It is my first experience with smartfare.com and I hope everything goes according to plan. I am making this reservation well in advance to avoid complications. I appreciate your attention for your service.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members