SmartBuyGlasses

I just received my order for my SPY sunglasses! I AM SO HAPPY THEY CAME IN 5 DAYS AND THEY ARE JUST ABSOLUTELY PERFECT! Before I made my purchase I was absolutely annoying and emailed the customer service people about all the typical concerns that I had after reading the reviews (authenticity, availability, shipping, etc...) I always got a response. It's awesome to get glasses at a great price and so quickly! RECOMMENDED!

From Hong Kong, After waiting 16 days for my pair, I decided to write to them to enquire about the order. I did received 2 confirmation emails of the order
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Thank you for your email.

We are sorry to inform you that there has been a delay with the supplier sending your item to our distribution center. Unfortunately these delays happen from time to time and we sincerely apologize for any inconvenience caused.

We estimate it will take another one or two weeks before your item arrives. Rest assured that we are pushing our supplier to deliver your model on a daily basis. Once we receive an update from our supplier we will immediately inform you by email.

To compensate you for any inconvenience caused, we want to offer you a 5% discount on the purchase price if you are willing to wait. Please note that unless another optical store currently holds this particular item in stock, you are unlikely to get the item faster at a similar price.

We are looking forward hearing from you. Please get back to us at your earliest convenience and we will help you the best possible way we can. If you have any questions or comments, please do not hesitate to contact us.

Best Regards,

Grace
Customer Support Team

... very happy with my results... am an optical trained person and have checked out the glasses with Great results... the lenses were perfect, made as thin as possible, the curves helped contribute to these results, the anti reflective coating is of high quality, and the polycarbonate material is wonderful... my initial reason for using Smart Buy was the frame price but when I found out the lens price I was surprised... during the initial order process, a few days later I changed the prescription Without Any Problem. My changes were acknowledged and followed. All standards were followed with respect to quality standards & results were also enclosed with my glasses & cleaning kit. IF there is Any comment to add to improve my service I would have to say that an expected delivery time could have been stated more clearly for people. But I had no problem with that since eyeglasses are manufactured specifically for each individual. Have no fear, your glasses will be made Perfectly & the Price & Value are Superior. And NO, this is an unbiased review, I am in the USA & have No problem answering or responding to any inquiries. As previous stated I initially used them due to the availability of the frame & the fantastic price. Yes, they are a Top Of The Line operation! Sincerely, AL... better known as Godzilla.

Really not happy with 'SmartBuyGlasses'. I wanted to try this new company for a change and buy my usual lenses there but minutes later from my payment I realised what a silly idea this was!
1) Their location. When you buy from their UK website you expect their location to be in the United Kingdom instead they are actually based in GIBRALTAR! Basically in Spain! At least on the map. Shocking news as their mail postal system is awful and very SLOW! This is not shown anywhere on the website of course. You get to know it only after the payment is sent by the name and location on the confirmation email. Should have looked at the reviews here! This is why people are waiting 6 weeks for their orders to arrive. Beware of their advertised ''fast shipping next day delivery'' as it is only reserved for their designer high cost glasses frames ONLY and not for standard lenses or other products.
I was in a hurry to get my lenses urgently and now have to wait ages for them. Not a smart buy at all! 2) Their website is awful and confusing, you log into their UK website and you get transferred to the one in the U.S. A
3) I have made two orders, one by mistake because they automatically transfer you to the one in the U.S. A so now I`ve got two payments booked in my bank account causing issues. You cannot cancel the order unless you phone them in Gibraltar! The email option is useless as you will get someone that does not understand your simple request, example a second order made by mistake. NEVER AGAIN. DO NOT USE THEM! Unless you are ok with the crap service and the slow shipping.

I have a 7 year old in glasses, so trust me when I say I have shopped and bought glasses everywhere in search for that mythic combination of both affordable AND good quality.

This is the place, folks. Placing my order was EASY, the prices were FANTASTIC, shipping was LIGHTNING FAST, and the glasses are AMAZING. SmartBuyGlasses has my business forever.

I was extremely satisfied with the site, the shipping time was less than a week to Mexico, the service was amazing and always fast, the price was the best I could find, everything was great. Keep in mind I have an extreme prescription (-6) so even though they let me know that my order might take a while longer in the end it was quite fast and I am very happy with the results. I bought a pair of prescription sunglasses and will be ordering more sun and normal glasses. THANKS SMART BUY GLASSES!

Very good glasses in reasonable price. Only problem i had was delivery in Finland. It took one week to get the glasses. But they came finally and quality in excellent.