Skrill

They insisted on contacting customer service via WhatsApp, where I was asked to do multiple, varying in amount, deposits to *activate* my account. Not only did they not refund the previous ones, they asked for more and more. Thankfully I sensed something fishy was happening in front of my very eyes. Stay safe everybody and don't be as stupid as I was

These guys have the worst customer service I've ever experienced. It would take days for them to get back to me.
When I signed up (as a Canadian), my only option was to transfer money using a credit card or another 3rd party company!
They were going to charge me over $80 for the small amount I was about to transfer.
This is supposed to make your life easier, however for myself, it did the exact opposite. Since I have complained to their department, they have now banned me. Now that's customer service! Lol.

This is your finances people. Be careful!

I have just been ripped of 150 euros by Skrill because I received my withdrawal from my forex broker. I never knew Skrill was set up to defraud their clients claiming it was a breach of agreement. Till now I don't know my offence and my account is locked with my funds trapped. That is my life savings and if however I commit suicide, I have written a note that Skrill is the reason.

Was extremely easy to register & set my account up. I found it simple to send an international transfer - I needed to contact customer services to ask them about something and I found it convenient to do so, able to get through quickly.

It is a very bad and sad experience. I must state that they don't care about how their customers feel. If your transaction fails, you are just in a big issue to have it resolved. In one occasion, they ask me to use more money to solve my problem, that it will take time to fix their error.
Very bad and sad experience

First i will skip the details about the fact i've open an account with them on the 18/12/19, i didn't see may money before the 9/01/20 and couldn't transfer before today 14/01/20.

Custom service: e-mail time response way to long, phone call hopeless 1 person on 5 know the informations.

The main thing it's when you doing a depot for the first time you don't have this little information saying if you do your transfer from another bank with another devise they are taking automatically 3.99%. They are showing just the 1% are just for the transfer. Then when you have the money in they while tell you that is for all the other transfer with a different devise it's going to be the same but it could be better to know it before.

From this no declared 3.99% I lost a LOOOOTT. I picked them because they were suppose to be the lowest rate for transfer after using a comparator.

Cheers thief.

As far as year 2023 concern, Skrill that we used to know as a reputable electronic money app site as now turned scam, pls run run run, just yesterday, I was scammed dubiously of my dollar, and at the same time closed my account...

These people are scam artists. Tried to book a ticket with Etheopian Airlines and one of the only options available is to pay via Skrill. So opened an account and paid via a Master Card only to find out that they wont allow you to pay online payments with a Master Card then they suspended my account. Called them to refund and they told me i agreed to terms and conditions so will be changed again to remove the money if they ever unblock my account. Then they put the phone down on me twice because they said i used offensive language which was never used. Please listen to the recording.

I wanted to pay for language courses online at italki and all the payment options had very high processing fees, but the cheapest seemed to be via Skrill eWallet funds. So I created an account with them and deposited the funds via my credit card.

But when I tried to check out in italki with my Skrill balance, Skrill said I couldn't use the funds to pay for online purchases because I had deposited the money using a Master Card credit card, which is completely absurd.

To make matters worse, I couldn't withdraw the money back to my credit card, since they only let you do that with Visa cards. So I ended up withdrawing it to my bank account, which mean paying a $7 processing fee (!) and 3.99% foreign exchange fee (!).

Never again.

Cheaters, they restricted my account and not ready to return my money. My User Id: *******, i requested them to reverse the amount They are not ready to return my wallet money. They are asking me to transfer this amount to any other verified users account. I already told that I don't know any verified skrill account holder, but they do not wish to return my money in my bank account from where I transferred this amount in skrill account. Please do not use this service, otherwise you will also feel cheated

I have been a Skrill client for the past 5 years. This isn't the first time the company has caused me issues, as one time they have sold my personal data, but I stupidly decided to give them another chance.

I tried to withdraw money, in a street that is less than one block away from where I live. My account was locked for "security reasons". They requested a selfie and my ID, I did that immediately. My account was not yet unlocked, because it takes "up to 48 hours".

I can't use my own money because it takes them 48 hours to do their job, of something they caused, and they can't even check immediately something I have provided as soon as they locked my account.

Next time you're looking for a money account, keep in mind how they treated me. You could have an emergency and you would be SOL because they don't feel like doing their job. I needed to make an important payment tonight and I can't do it. I was treated like an idiot from customer support because of their screw up.

Skrill has ordered a withdrawal of all my funds (approximately 4.500 euros) out of nowhere and without my consent, to a bank account that was not the one that I've registered in my Skrill account and that is not under my name. The funds went God knows to whom and now there is nothing I can do to retrieve them. I have Skrill accepting they made the mistake in email and still after more that 3 months of calls, emails and exhausting frustration they REFUSE to compensate me! Thieves is what they are and anyone with the right mind should avoid them and withdraw their money if they still have them there!

Dear sirs
Pay more attention to this company of scammers.
Everything you read on its web site is only scam.
They are ready to cancel your account at any time.
To cancel your account and withdraw your money, they invent the most absurd and weird stories.
They put the most shameful and slanderous accusations against you, obviously false.
Then they take at their own discretion several money as compensation for damages.
Please can you avoid this scam society, full of thief, as plague.
Can you save your money? Yes of course.
Then take away all your money.
They say that you pay only 4 euro to reclaim money from your account skrill to your bank.
FAKE. YOU WILL PAY MORE AND MORE

Worst internet based experience till now. They stole my money and told me to provide my identity proof. Identity proof? Do you really want my identity proof to validate my transactions or are you requesting it to just deter me from accessing my funds? If you really want my ID verification, then why you allowed me to deposit fund in the first place? And if you really want to verify it, then tell me your problem with those documents which I have sent your way? So far, they have failed to give me authentic reason for not accepting any of my ID proofs.

No one should use skill. It should even be banned it hate it how can a young guy like me get the documents they are asking am too young to get those documents. Its my prayer skill get banned that's my prayer because i was sending money to someone and they brought that verification. So my money is still stuck in it. It someone's money i need to go hard for it. This is my sad news