SkipTheDishes

Trying to feed my family, spending my hard earned money on something that may or may not be delivered. Zero accountability. Every other time I order something im missing half my order. Horrible service.

#1 Can't call them, have to use chat to tell the the order they say they delivered didn't make it to me.
#2 They tell me no refunds on alcohol.
#3 I tell them that their delivery driver didn't buzz the apartment or deliver to our door both which are in the delivery instructions. And alcohol means the have to check ID so how was it delivered to the wrong person?
# 4. They tell me since I have a good history the will make an exception and give me a refund.
#5 I ask them why an exception when their driver did not deliver to me. Where is his proof of delivery that every other driver seems to take. They tell me it's an exception because the require the alcohol to be returned to the store for refund. How! They gave it to the wrong person!

Why do they talk to me like they are doing me a favor when they screw up and give my order to someone else?

Ordered a large order from NoodleBox with Skip the Dishes delivery. The order arrived, missing 3/5 meals. When I phoned Noodlebox they gave an excuse that they were "so busy and forgot to give the driver the rest of my order." Then they stated that they would fulfill my order, if I come pick up. Defeating the whole purpose of ordering through Skip. When I said no, they told me to email skip for my refund. The order was placed on my friends account using my credit card and she fought with Skip for a week to get a refund, not a $70 credit (as I had paid for this). It has been 8 business days since they stated they would refund my credit card. I ordered this for November 21/22. It is now December 7/22. I still paid delivery fees and a tip for food not delivered and I'm still waiting for my refund. Horrible experience and terrible customer service from both Noodlebox and Skip the Dishes. Aggravated, I've deleted my account with Skip and will never use their services agai.

Wrong items. Wrong reimbursement. No possibility to call to ask for a refund. Horrible communication. Saying that you will receive the reimbursement but keep the money for themselves. Do not use this company if you don't want to get robbed.

This so called skip the dish lost my order twice. I had to reorder my food. 2 nd time I believe they stole the order and that's why my food was never delivered. Never using skip the dish again. Worst company ever! Or should I call them lost cause

A skip the dishes employee came into stop was very busy we told him food would be a minute and he rolled his eyes at us. Skip the dishes ppl have no patience and very rude to employees. We where low on staff and doing our best. If they don't like waiting their in the job. They should learn to have manners. And they lean on the counter where customers get their food there is covid going around they have a table where they are supposed to stand at and we call them when a order is ready but no they stand in the way of other customers. Very very rude ppl.

Wouldn't recommend! My driver drove around for almost a hour after picking up my order and when it showed up it was ice cold and not worth eating or paying almost $50 for... ask for a refund they said I would get a full refund and that a confirmation email was sent to me... 2 days later no email. I msg skip and now they will only do 50% refund... absolutely criminal

Wrote specific directions 3 times now and still the driver's don't bother to try calling to figure out where to go. So they just end up leaving without a word. Contacted the chat service and they don't help out with situations. I will no longer be giving them any of my services and I wouldn't recommend them to anyone either! Honestly the worst online delivery services. I will be taking my services to door dash instead. Skip the dishes completely SUCK. I wouldn't give them any star rating but I need to in order to warn whoever reads this.