SkipTheDishes

I ordered last night. Somehow I miss the address it was delivering too, the driver called me from the incorrect location. I told the driver I was super sorry somehow I missed it. I told him where I was it actually wasn't far from where he was. The driver tells me he's got my food just to make sure to send him the correct address I told him I'd give him a nice tip on top of what he was getting for the inconvenience. I contacted skip ask them repeatedly to forward my correct address to the driver. They refused repeatedly. Told me that the driver marked it as delivered... they did not care that I spoke to the driver... they instead told me they would refund 50% of my money... for food I didn't get? They won't help me get? Honestly go to uber eats people. This is the worst app in food delivery.

My name is Marc; while I have no complain with the delivery service, the Customer Service department failed answering questions I have. Around May 6th, Skip the Dishes detected an unusual activity under my account. A week or so after, I was told nothing wrong was found; but the two CS representatives told me via chat they are not allowed to explain what was found, only a supervisor can. That person was to get back to me a day or two later. It is now May 19th, no one got back to me. I just chatted with another representative who referred me to my credit card company. The employee offered to have a supervisor contacting me; as I said yes, I asked when can I expect the supervisor to contact me and where is he/she, the chat room got disconnected and I am unable to chat with someone else.

Skip the dishes is terrible. Places my order to the wrong address they were no help. Took my order to the wrong address even when I was trying to contact chat support for 40 mins and didn't give me a refund. Paid $50.00 for food that I didn't even receive.

They say free delivery. What they don't say is what you purchase, is sometimes as much as 40% higher then the food price from the restaurant. Same as booze. 4.99 delivery. What they dont tell you, is alcohol handling fee, Percentage of the booze. By the time your done, its more then a normal delivery. Like I said, nothing more then a rip off. If I want food, I will call the restaurant. If I want booze, Dial A Bottle. Thats it. Wake up people. Know what your paying

Don't ever order anything from skip the dishes, they charge you before you getting your order plus tip for the driver so they don't care if you got your order or not and driver don't give a sh…t cuz he already got his tip so no need to give a good service

I ordered my dinner on the Skip the Dishes app and it was delivered to an address in the opposite side of the City. When I contacted Skip, I was told that I had provided the wrong address and they offer a 50% discount on future orders. Not acceptable because on my account information the address and phone number is correct and the one they delivered to was nothing like mine.

I ordered from a restaurant that used this company. I received the wrong order. When I contacted STD they stated it wasn't their problem. Restaurant stated ditto. I'm pretty sure that the driver is paid by STD. Hope the driver enjoyed his free meal. Perhaps the company should be renamed "Skip the dishes AND the food.

They don't even do nothing if the order doesn't arrive. The workers they got the wrong address they don't even go back to the place and drop it off at the right Address unbelievable. Worst Place ever that's why I never tip them

Don't order from this app,they suck and steal your money and late on orders you will be lucky if you get your order delivered.In reality skipthedishes sucks $#*!.I will never order again for stealing my money and never receiving my order.

SkipTheDishes has one of the worst customer service you could ever expect. I had an issue with the only order I placed using skipthedishes and the customer service person called me and said they cannot do anything as the restaurant owner has different policies for people ordering through skipthedishes and if you order otherwise. The customer service person hung up the phone when I asked thay maybe skipthedishes should put a disclaimer saying the terms and conditions might differ when ordering through skipthedishes. I would say the service of this company is worst and they show through online media that they care about people giving bad reviews but when they treat you even worse. It is high time that people should stop using this company considering how they treat their customers. BAD COMPANY.

In the order form for 'delivery instructions' we specified to please ring the bell and leave food at the front door. The food was left at the door, but the driver did not ring the bell. The food was totally cold when we discovered it at the door. We complained by "chat" with Skip the Dishes - informing them that the instructions clearly stated to ring the bell. Their response was that they are not obligated to ring the bell... only to have the food delivered between the range of time indicated at the time the order was placed. Totally unprofessional, and do not stand behind their service mistakes.

I ordered a $74.00 meal, and went to my front porch when they said it was delivered. There was no food on my porch! Apparently, you cannot speak with anyone on the phone. It's an online chat. You have to sit and try to text. They said the delivery person marked it as ordered, so they could only give me a refund to my card which may take 5 days, or get skip credits which you receive immediately. I asked if they could replace my order and have it expedited, as I have two small children, and we were hungry, and really looking forward to the food we had ordered. Skip said they couldn't place an order for me, and had no other options. I asked for a refund to my card, and that I wouldn't be using skip anymore. They didn't even try to keep my business. We have ordered a lot through skip the dishes. I will be contacting the restaurant we ordered from to let them know.

Customer service is rude and dismissive. When there is a clear mistake they got incredibly mad and rude. They asked if I wanted a refund in credits or back on my card after I said I wanted it on my card they got mad for whatever stupid reason.