SkipTheDishesReviews 1,013

Two hours wait still no food, got credit but I can't eat that for supper. Tried again another day and 1 1/2 hours before I got my food, that was the last time, back to Uber eats for me!

By far the worst company when trying to talk to someone, their system decided to glitch out and choose the wrong address on my list and and then when trying to get the order corrected and sent to me they only give back 50% which I did not get back, they refund 14$ on a 40$ order.

People watch out when ordering from these thieves!

You know, when it comes to customer service, courier driver named "Bryan" had failed. I have my work and my home address on my skip app and the app had populated my work address instead of my home address. "Bryan" had called me telling me he's at my work address. I told him to please bring my order to my home address and I would make it worth his while. He says "no he can't do that. That he is going to leave my order on the front step of my work so he can complete the order. Its not his error nor his fault" i said can you please bring my order back to the restaurant and I will have uber pick up my order" he said " no he can't because he has to complete his order" I lost my temper and and said it was ridiculous for him to leave an order for the entire weekend at an empty building. He said "its not his fault" A skip representative, who is very pleasant, wanted to resolve this for me and she would have the driver bring my order to my home address. I appreciated that and thanked her. That was at 8:30pm and its now 10:06 pm and no order had arrived! SO LET ME GET THIS STRAIGHT. I LOST MY ORDER, I LOST MY MONEY AND BRYAN KEPT MY ORDER! DO I GET A REFUND?! Hey Skip, you should have an "Address Verification" pop-up on your app and hire "service excellence" drivers. Oh, and I will also cut and paste on Google Reviews!

Never received my order and not even credit or my money back, customer service is so bad never gone order again and don't recommend for any one to order from skip

This is the second time in a shorter time frame that an order has just magically disappeared on me. I was shocked to realize that, not only do I have to wait for a refund to be issued via "skip credits," but delivery fees and tips and such are non-refundable. Well, great! You make the mistakes as a company and we pay?! I'd been waiting outside for 20 minutes and I was right on time. As others have mentioned too, many of the drivers don't even speak English. I am so done with Skip. I placed my very last order today, and after this, I will not be paying a premium for orders that go 'magically missing' (ahem someone gets that food, probably).

Ordered from skip the dishes, have 3 hungry kids, person picked up our order from pizza pizza in Bradford Ontario, this persons name was Debbie. Our order never arrived, when looking at the map her car was parked for more than 20 min in a picnic area 10km away from our house. Than we get a notification that our order was delivered. When called skip the dishes we were told that the person couldn't deliver the order and that we'd get a refund within 10 days. My kids are still hungry and now I have to pay more money for them to eat. This person had a great meal on us in a picnic area, never again will I use skip the dishes, this company is a minus 1000 stars thanks to Debbie.

I bought from this food service. Two days in a row. Ice cream to pizza. It's the service provider and there restaurants. I pay money who should have a quality product. Booh

Skip the dishes is the worst next to Uber and door dash, Uber a goof driver never came as I not tip and skip last straw a goof Karan as I got a refund as 2 garbage driver dumped my order on steps goofs never ever call it came and Agra food screwed me no one helped me I was a client for 3 years never again the worst service and bad people please don't do skip the dishes or door dash and Uber eats

I order skip quite often and I'm usually missing an item but don't complain. I ordered again from Wendy's and yet again I was missing a sandwich ( that cost me $8). I finally got fed up and made a complaint to skip the dishes and they said they could not refund my $8. So why would I order from a company that loves to take my money, doesn't care if the restaurant makes a mistake or someone in my family doesn't get their food and thinks it's fair and ok to take my money and I get nothing for it. I might as well just skip the order and put my money directly into the toilet and whoever runs skip the dishes can come and flush the handle.
SKIP skip the dishes ….

Placed an order that should take 30min-40min to get. An hour later it says it was delivered and my food was still not delivered. Got on the CHAT IN on the skip the dishes app. The person says the driver had car problems. The person then tried to lie to me saying they tried to call me but I had my phone on me the whole time watching the progress of my order. After waiting over two hours of trying to get food for my 84 year old mom. The person says that I am not getting my food anymore. I would think that this being a service. That they would treat their customers better after they $#*! up on their end. I will NEVER order from them again.

We ordered drinks from a place down town, waited for our drinks, no show the guys even called to get the address, never showed up, support would not help us needless to say I'm pissed of this company is a $#*!ing joke, show your business up your $#*!

Yesterday my credit card was charged. I noticed this charge today. I called the number, which by the way is an automated message that hangs up after directing you to their website chat.

So I did just that. I reached out via chat to ask for the charges to be reversed. I sent screenshots of the charges, my email that the account was under and everything else that they asked for.

In the end, did I get my money returned - NO. Did I get a phone call? No. I am still out the money, I was told to take it up with my credit card company and that there is nothing that SkiptheDish can do...

How is a company allowed to continue to operate like this? How are they not held accountable for the customer credit and personal details that they collect? What makes it okay to tell a customer that they can do nothing after they are out nearly $200?

Don't waste your time or money on this app... food never arrives because the drivers know at this point they can get away with whatever they want... they can literally eat your fckn food and say they delivered it and boom you lost out on money$$$ USE Uber eats... not much better but atleast they stick to there word/policy and give you a FULL REFUND if your food doesn't show up/ is messed up, where as SkipTheDishes will tell your to $#*! yourself or just never reply to your complaints... I give the app 2yrs before bankruptcy takes them out and I'm praying on it.

Ok, so I ordered some food from skip, been ordering for years now. This time a potion of my order came really cold and inedible (burger and fries) so I reached out to their support page and to be honest not impressed. They offered to refund 50% of my potion of the order even though I couldn't eat it. I've attached photos. On their website cs can issue full refunds for situations like mine. And they didn't. They refused. My wife got her food and it was great, but hers was cold menu. So we have little time together as we both work crazy hours and this just frustrated the hell out me. We didn't get to eat dinner together because of skip. I have to go to wendys and get another meal and ended up more for my dinner. Because of their lack of customer service they lost a long and loyal customer.

Very very very poor customer services i tried to tell their tram my situation all tram memebers were so ride nd they never give me any solution specially rama customer services i ask her for soultion nd she left chat please dont use this site

$75.85 order. Not delivered. Skip says driver said he delivered. That's it, that is the end of it.

Now I have to rely on Mastercard to fix it for me.

Scam. Fraud.

I had my food take over 40 min and the driver sat for 15 min in one location with my food.

The food was cold and I was uncertain of ita safety and threw it out.

Skip would only provide a credit with them for 50%

Never again