SkipTheDishes

Last 4 orders, their drivers could not find our address. We've used them a lot! Do they reach out? Nope, you have to use their chat service which has two options.

Ever since I started using skip the dishes the services have been questionable. Regarding the quality of the meal, I would say its 3/10, or they find new employees to put your package together since we're not always getting exactly what we order, or the food being packaged while its not even half cooked. Someone get a grip and shut that enterprise down BEFORE I GET SICK FROM THEM Thanks!

The app gave wrong location Customer service took way to long and was Extremely unhelpful.
Will NOT use this lack of service again. Removed from all devices. Not Recommended

This company sucks they dont even have the proper resources to make sure you're food is actually delivered just close down your company let restaurants have their own delivery

Order from McDonald's. Order arrived with missing nuggets and seal on bag broken. Skip the Dishes refuses to give refund. Why should I pay for something I didn't receive.

A joke. Entire site went down for 3 hours, then they gave up and are not answering questions till tomorrow.
Also they charged me for the same order twice

Ordered a 90 dollar meal and it was never delivered but the driver said he delivered it so I didn't get any kind of refund at all. If you're thinking about ordering. Don't do it.

Total incompetence. Just a complete trash, scum filled company where they take your money for an order and then do not deliver it. Waited over 3 hours for a delivery that had a promise time of 30-45 minutes that never arrived. Tried to call their customer service line a dozen times during the process and it never goes through, automatically being disconnected which indicates it's a fake number. This is illegal and a violation of the consumer rights act of Canada which explicitly indicates that a business must have a functional, easily accessible customer service number provided and available. I also called the actual store where the order was supposed to be picked up from and the employee that I spoke with told me that the food had to be thrown out since it sat around and no driver ever showed up for pick up.

I ended up having to file a charge back with my credit card company since when I finally did get a hold of someone the next day through their terrible "online chat", (that also was not functioning during the order process) I was given the excuse that they were "too busy" and then was disconnected. No accountability, no apology, no compensation for my wasted time.

CONCLUSION: Only order from these thieves if you enjoy having your money stolen, time wasted and then given the run around scrambling for a solution to their complete disregard for you as a customer. Save the headache and drive to the store yourself.

I order from skip the dishes I have a lot of health issues and when I order from them because they keep offering skip credit and doesn't change anything I quit the app for several weeks then I want to give a chance to see if they took my advice seriously. Nope the driver came to the airlock and would not leave so I have to open the door to shoo him away he drop the bag and left when I got inside the bag smells like smoke don't know if is dangerous for others if I catch anything is life or death I have asthma so it flare up.

Complete joke of a company, employees clearly don't know even know how to read. Ordered the same thing twice, first time the order was completely wrong & they refunded me in skip credits, ordered the same thing again AND IT WAS STILL THE WRONG ONE! Names on the receipts were Ashley & Kayla (I'm a man btw) both orders were cheaper then my original and not what I wanted. Contacted support and asked them for a refund & they told me they could only refund in credits since my order was payed in credits, even though my first order was through debit & they got it wrong twice! Absolutely appalling service would not recommend anyone use them

Worst service evvver! Most incompetent bozos on the planet, cant even get simple food orders properly! And where is this companys contact info when these problems happen? Anyhow not easily readily available, very convenient for them so they dont have angry customers contacting them directly everytime they screw up. Talking to technical is useless because all u have is some kid acroos the country who doesnt care and doesnt understand when you tell them you want to cancel your order and a refund! Will never ever use this app again, will boycott skip the dishes as much as possible and will continue to try getting ahold of the "head office" (if there even is one) to make sure my complaints go all the way to the owner if i have to, tell sandeep that when someone says cancel my order, it means cancel the order, this is not the last skip the dishes will hear from me, i will purposefully dedicate some time to get to the bottom of this!